All reviews

Rating Breakdown

  • 5
    93% (130 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 100% (140)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2020

Amazing app support! Due to a bug in my theme, the app code was executed twice for each shipping calculation. Dave was amazingly patient and helpful dealing with the theme developer in fixing the bug. All is working well now. The app is easy to set up. Type in the API credentials for your shipping services, set up box sizes, add product dimensions, and off you go. I have about 40 products in my store and was able to get it going in an evening. If I was to nitpick, I would say that the app could work a bit better with the latest version of Safari (OSX 10.15.3; Safari 13.0.5), but then so could Shopify in general. The bottom line is this: I've already saved more than the monthly cost of the app by having the shipping charges calculated correctly.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

I haven't had a flash sale yet since installing this app, however one thing I can tell you is that in tests it does seem to calculate shipping prices more accurately and most importantly, they were a much bigger help than Shopify support has been lately unfortunately. The suggestions by the Boxify rep solved my issue and I didn't have to deal with that much back and forth.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

This is a great solution to get real-time shipping rates. Their support is outstanding and they have a great response time! Highly recommend this app.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

Dave at Boxify is very knowledgeable. He was quick to find a solution. Excellent customer service!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2019

I have products that need to ship in one specific box size. It seems quite simple, but the problem is when customer order more than one products. Shopify really can't calculate this properly and it really frustrated me, especially since every tech supports recommended different ways that didn't work. After many research, I was so happy when I found Boxify! Not only it was easy to use and it gave many options on how to pack and ship items, the help information was very well written and Dave was probably the BEST customer support! Very responsive, very knowledgeable, very patient in explaining and helping with any issue. He even went above and beyond to help me solving issue with third party shipping carrier. I can't recommend this apps enough to anyone.

Store

KADOO

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

We were looking at other apps but they were pretty complicated and expensive. Since we have a lot of different package sizes, we were having to choose between losing a lot of money on shipping or overcharging our customers with Shopify's standard options. Boxify fixed that, and made it so we can give accurate pricing no matter the service desired, substantially improving our conversion rate and bottom line. Just remember when you add a new product to be sure to put in the dimensions or sometimes your products can appear unavailable to customers. I've recommended this app to many fellow small businesses.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

I dont even own this app yet because I am doing the 15 day FREE trial which is awesome! Dave at Boxify has been SO helpful that setting up my store was a piece of cake. Highly recommend this app already.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2019

Our company has been using this app since 2017. The app has worked great to provide real time shipping quotes to our customers and solved a lot of our shipping/pricing headaches. Dave at Boxify has always been extremely responsive in answering our questions and helping us address anything that has come up, which is generally from something we did not input correctly. The app and customer service have been top notch. I highly recommend it.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2019

Our products vary in size from very small to large, and calculating dimensional weights online for shipping has been very problematic. Further complicating things is that we have an API between Shopify and our POS system which created additional hurdles. Dave at Boxify has been just excellent to work with...very responsive and consultative. We now have box calculations that work perfectly every time, thus assuring our customers that they are getting accurate and fair shipping costs when ordering. Boxify enables us to control all the variables from box cost, mark-ups, packing charges, etc. This is a great app and well worth the expense!

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 16, 2019

Our new shop has many variations of weights and boxes. it's been a challenge as shopify doesn't have the shipping options we need. Adding shipping into our products pricing would only deter sales. Boxify had the app we needed. Dave at Boxify has gone over and above to explain things to me and help us thru this as there are many details to setting this up correctly. but if you follow what they say-your shipping can be pretty accurate. You can also add a fair shipping & handling fee into the price that blends in to the shipping cost for the client. This app is spot on with USPS pricing-if you set it up the right way. I would definitely recommend them. Tip-have patience with this app because it can work.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2019

I love Boxify! We ship all over the world and this app helps SO much with quick shipping calculations. It has significantly cut down on the time we spend looking up shipping costs for our customers. Whenever there is an issue, the support team responds back within minutes and the problem is solved. And, don't get me wrong, the problems are not with the app, but stuff on our end that we didn't input correctly. The Boxify folks take the time to look at all big picture and can spot our errors. Thanks guys!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2019

Boxify has been an incredible addition to our Shopify ecommerce site! Our product line consists of 14 products varying greatly in size, shape, and weight. Before incorporating Boxify, the calculated shipping rates our customers were getting at checkout were wildly inaccurate. Now that we have Boxify up and running both our customer and our company are saving money, AND our 3PL appreciates being told exactly which size box to use so there is no guess-work. The support staff at Boxify is responsive and so super helpful. I highly highly recommend this App!

Store

Esembly

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 9, 2019

I was having an issue with the app which was my fault. I contacted Boxify and they solved the problem very quickly. It was an over site on my part. This problem being resolved will save my customers money on shipping along with our company increasing the sales. Thanks again Dave for all the help. Joe

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2019

I always always always receive EXCELLENT support from Dave, like none other, complete with screenshots and troubleshooting logs etc. And the app is just so great, it's saved us loads of money, that I know for sure! Just wonderful!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2019

Top notch support. I was having issues with Boxify not selecting the correct box, then support quickly pointed out that the issue was my mistake. Support quickly looked at my settings, product dimensions, and shipping carriers and to me how to correct them. No issues since and the shipping is being calculated perfectly.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2019

I chose this app because no other app could help me set shipping rates on products, consisting of several parts, shipped in custom packages. I have a large number of SKUs and Boxify helped me upload them in a smooth way. Their customer service is outstanding!

Using app

2 days

Total reviews

11

Average rating

4.5

5 / 5 Share

Aug. 3, 2020

Boxify really helps when shipping products of different sizes and especially in multiple boxes. The support staff is amazing-- I've had dozen of questions due to my inexperience, and the questions were all handled the same day. I couldn't run my Shopify shop without it.

Using app

Over 2 years

Total reviews

6

Average rating

3.0

5 / 5 Share

Jan. 25, 2019

Great app and fantastic customer support! We've been using it for nearly 3 years and it does a nice job of calculating accurate shipping rates for us.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

Great customer service. The app is simple, but that is what I love about it. It is easy to set up and use. Totally does the job if you are needing dimensional shipping.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 1, 2018

Boxify saved us from our constant shipping miscalculations. Honestly, before Boxify our shipping was hardly ever accurate, after Boxify we're happy campers and our saving both our customers & ourselves money! Accuracy is key people! Also, whenever we've needed assistance with the app - Boxify support has been happy & quick to help. 5 stars!

Store

WAAM

Using app

11 months

Total reviews

1

Average rating

5.0