All reviews

Rating Breakdown

  • 5
    91% (159 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (9 ratings)
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5 / 5 Share

Aug. 17, 2020

Boxify is helping my fine art business capture shipping costs that I wouldn't have been able to accurately charge any other way. The software has a lot of flexibility for mixing product in one box. It works with many non-standard product sizes and lets me adjust for our handling, insurance and box costs. Best of all, Dave at Boxify is soooo helpful and patient in answering questions, reviewing various scenarios and making recommendations and giving clear instructions, all in a timely manner. It does take work and planning to implement this software and I am still learning after 2 years.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

Words cannot adequately emphasize how helpful the Boxify team, and Dave in particular, have been to my company as we integrated Shopify & Boxify into our operations! Dave is one of the most helpful, patient, and informative company representatives we have ever dealt with. The Boxify team were very quick to respond to our questions and patiently guided us along the way. The Boxify app helped match the right box and packing strategy for shipment of our products. And their dashboard was very user-friendly. Boxify offers an invaluable shipping tool and is supported by awesome team members!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

my web shop has all sorts of off sizes, so this app has really been helpful to give my customers the most accurate rates. every time we've had a question or small issue Dave has been there to answer our call or reply to our email. we love the app and customer service and highly recommend it to our other small biz friends!

Using app

Over 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

July 16, 2020

Our shipping requirements are complex and Boxify is a great product. Dave is absolutely the best support person I've run into in years. He is very timely and knowledgeable.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

Boxify solved my issues. It was a little difficult to understand in the beginning because I personally wasn't too versed on the way it was coded. But after further research and experimenting, it became an essential tool to the growth and simplicity of my sales. I could trust that I was not going to lose money letting the app calculate the pricing for the multiple boxes per order. There were a few issues that I worked through with the Developer and was directed towards the fix quickly. I would recommend this app for businesses with large boxes, shipping multiple items in each box that need to be calculated. It offers insurance calculation and Handling fee collection.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

This app was extremely helpful for our complicated shipping situation. Dave was awesome - provided excellent and timely support!!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

This is one of the most useful apps for Shopify. I had one store for six years and now started another and have tried and used quite a few apps. Boxify gives me the best of both worlds. Helps with creating the right size boxing with lots of options and lets me keep using the deeply discounted Shopify shipping rates. Dave has been very helpful with detailed suggestions when I came across an issue. He instructed me how to easily fix the problem. Highly recommend it.

Using app

About 1 month

Total reviews

10

Average rating

4.6

5 / 5 Share

April 30, 2020

Dave from Boxify was such a huge help in what I was looking for, and helped me greatly. Thanks, Dave!

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2020

LOVE a good piece of software! We have been struggling to figure out how to ship multiple sizes of products with accuracy and boxify NAILS IT!

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2020

Dave was Johny on the spot replying to the numerous times I needed help during setup! I highly recommend Boxify!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2020

Amazing app support! Due to a bug in my theme, the app code was executed twice for each shipping calculation. Dave was amazingly patient and helpful dealing with the theme developer in fixing the bug. All is working well now. The app is easy to set up. Type in the API credentials for your shipping services, set up box sizes, add product dimensions, and off you go. I have about 40 products in my store and was able to get it going in an evening. If I was to nitpick, I would say that the app could work a bit better with the latest version of Safari (OSX 10.15.3; Safari 13.0.5), but then so could Shopify in general. The bottom line is this: I've already saved more than the monthly cost of the app by having the shipping charges calculated correctly.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2020

We're new to shopify, not to shipping products so we were definitely struggling to get the calculations correct. A few minutes with Boxify and their support folks and we were dialed in exactly where we needed to be. I look forward to learning more and using this app!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2020

We've had this app for 3 years; worked great and customer service was always very quick in replying and helping solve any issues/answer questions. Decided recently to go with flat-rate shipping so will no longer need this app, but wanted to leave a positive review on here because it worked great for when we needed it.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

I haven't had a flash sale yet since installing this app, however one thing I can tell you is that in tests it does seem to calculate shipping prices more accurately and most importantly, they were a much bigger help than Shopify support has been lately unfortunately. The suggestions by the Boxify rep solved my issue and I didn't have to deal with that much back and forth.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

This is a great solution to get real-time shipping rates. Their support is outstanding and they have a great response time! Highly recommend this app.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

Dave at Boxify is very knowledgeable. He was quick to find a solution. Excellent customer service!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2019

I have products that need to ship in one specific box size. It seems quite simple, but the problem is when customer order more than one products. Shopify really can't calculate this properly and it really frustrated me, especially since every tech supports recommended different ways that didn't work. After many research, I was so happy when I found Boxify! Not only it was easy to use and it gave many options on how to pack and ship items, the help information was very well written and Dave was probably the BEST customer support! Very responsive, very knowledgeable, very patient in explaining and helping with any issue. He even went above and beyond to help me solving issue with third party shipping carrier. I can't recommend this apps enough to anyone.

Store

KADOO

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2019

I have used this app for 2 different website now over the last 3 years or so and have nothing but good things to say about it! We ship a number of large/heavy items and a few of these products need to ship in multiple boxes. Boxify makes setting this up an absolute breeze! We couldn't be happier about this integration and would be dead in the water without it. Dave is always quick to respond and help when and if I have any questions too!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2019

My business, All You Can Spice, loves using this app. We create our own customized boxes, which our customers love, but shipping calculators hate. Online shipping systems couldn't figure out how to price shipping, because there was no way for them to know how many of our products could fit into our boxes. I searched the internet and came across Boxify. I quickly learned it would serve our needs. It was easy to set up, taking under an hour to set up my 20+ products. The best part about the service, though, was the customer service whenever I had questions. He may or may not be the owner, I'm not sure, but Dave was super helpful. He would usually answer the same day I emailed him, and he gave thorough answers. He would take the time to type out 2-3 paragraphs customized to my problem and products to make sure I understood how to set something up. Boxify offers are great service for a low price. We have been using Boxify for over a year and are 110% happy with it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

We were looking at other apps but they were pretty complicated and expensive. Since we have a lot of different package sizes, we were having to choose between losing a lot of money on shipping or overcharging our customers with Shopify's standard options. Boxify fixed that, and made it so we can give accurate pricing no matter the service desired, substantially improving our conversion rate and bottom line. Just remember when you add a new product to be sure to put in the dimensions or sometimes your products can appear unavailable to customers. I've recommended this app to many fellow small businesses.

Using app

Over 1 year

Total reviews

4

Average rating

5.0