All reviews

Rating Breakdown

  • 5
    93% (130 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 100% (140)
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5 / 5 Share

Sept. 26, 2018

Great customer service. Dave from Boxify guided me through the shipping madness. Everything now is running smooth. I recommend this App for business owners that are having trouble with Shopifys default packaging option.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2018

We added Boxify to our site last month and it solved our pricing issues with FedEx perfectly. Boxify support was extremely helpful on getting us setup and understanding how to get our pricing to come out the same as on our FedEx site. So glad we found this app 5 STARS Jeff www.deltaopticalsupply.com

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2018

Huge help for our company. We ship bulky items and have always had issues with losing money on precalculated online shipping rates for our customers' orders. With the Boxify team's help available seemingly whenever we need it, we have dialed in our shipping for accurate rates that don't over charge our customers or undercharge. It's a great app with a great team behind it. Dave @ Boxify is awesome. High recommended.

Store

Corainc

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2018

Great app! Speedy customer service.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2018

This is by far the best app for your e-commerce store. If you only have one app this should be it. This app perfectly calculates shipping costs to the penny in your shopping cart even when there are 5 or 6 different size items. It even has the ability to calculate for USPS Flat Rate Boxes. We have 3 different Shopify stores and offer free standard shipping at $49. but we try to encourage customers to upgrade to priority or express mail and pay exactly what it costs us to ship saving us thousands of dollars. We have well over 10,000 shipping calculations a month which is one of the highest plans but the savings, in the long run, is incredible. What you also get is round the clock support from Dave and his crew who couldn't be happier to help. We have now been using the app for over a year and get about 350 orders a day and never have the estimated shipping costs been off by more than a few dollars even on express orders across the country. If you have a lot of SKU numbers like we do (5000) it will take a while to set up, but its well worth it.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2018

Boxify is awesome, and perhaps even better, is the masterful knowledge and ability to quickly and successfully troubleshoot problems when you reach their technical support. In a world of plugins, apps, APIs, and multiple parties (e.g. Shopfiy, ShipRush, Boxify) all interwoven in the function of shipping and our eCommerce user experience - it is INVALUABLE to be able to get help and keep the customer experience optimized, display accurate rates, and understand how it all fits together. I use Boxify with my company as a plugin (app) to Shopify. I had a question as to why one of the services (Fedex Ground) in this case was not appearing to customers on our website, and while this question had stumped Shopfiy on several calls, Dave from Boxify instantly knew the issue. It took him about 10 seconds to ask the right question, and enable me to fix the problem (by un-hiding the "Company" form field in the Shopify checkout). Further, I now understand the issue, which is that Fedex only offers Ground service for companies. So, I then enabled the Fedex Ground Home Delivery option, which then solved my problem as well for residential addresses. 5 Gold Stars for Dave and Boxify! Whether this matters to you or not, or whether this was my own user error or not, it had stumped many others, but not Boxify. My takeaway is that Boxify is a great service not only for the functionality they provide, but even more so from their expertise and ability thru customer support to help you use their service properly and get the most out of it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2018

This app is really easy to use !

Using app

20 days

Total reviews

17

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Took me a bit to figure it out but thanks to Dave I now have it! Dave spent the entire day going back and forth with me making sure he answered all of my questions and showing me all the proper settings and my misconceptions. The biggest thing you need to know is that Boxify doesn't take over all of you shipping needs it just gives the proper prices for customers in the cart. Its a shame that Shopify cant do this since all other shopping carts can figure this out. You still have to add all of your boxes in to the Shopify section so you can actually ship the order with the proper box. Once you do this you should be good to go. Boxify also tells you how to best package your orders too. Update! Dave has been awesome! Had a couple issues and he was able to quickly find the root cause, it was all on my side with missing values for a couple products. Love this app! I have tried all the rest and nothing beats Boxify for our needs.

Using app

Almost 4 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 24, 2018

It took me less than 15 minutes to get Boxify up and running. We ship primarily one product, but have some seasonal items as well -- meaning we have multiple box sizes, and both boxes have their own weights, which is where we ran into trouble with Shopify's default settings. We also wanted to use our negotiated rates and were very disappointed that on the Advanced plan we couldn't set multiple box sizes! But Boxify solves all of that -- and you can be on the Lite plan to get negotiated rates, which is a nice surprise. This app is perfect if you need multiple box sizes and/or negotiated rates. Couldn't recommend it more, top-notch support too!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2018

This application is what we needed to be able to get our negotiated shipping rates from UPS. It has all of the features we need, and support has always been spot on when we need help.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2018

Really appreciated Dave and his customer support. I had an issue with my negotiated rates and he jumped through hoops to help me nail down the issue. Which was on my end of course. Now my dimensional weight headache is gone.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2018

Boxify is exactly what I needed to ship various size/weight boxes from my Shopify store. Dave responded very quickly to my email request and was extremely knowledgeable and helpful through the steps of getting my shipping profiles set up. I would highly recommend this app to anyone needing more shipping options than the single default option provided by Shopify with the basic plan. Thanks again!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2018

This app is a must-have for any business with varying product size. We ship rare GTR auto parts around the world, ranging in size from screws to bumpers. Although getting the data (measuring dimensions and weighing items) is quite involved, it's the only way to figure out complex shipping calculations. Whenever we've had any issues with the app, we've received fast and useful responses from Boxify. We highly recommend this app. Thanks! Jaclyn tfaspeed.com UPDATE (12/25/18): We have only positive things to say about Boxify and the support we've received from their knowledgeable staff. Getting accurate shipping calculations can be complex and Boxify helps automate the process. Whenever we've had discrepancies with shipping costs or had any other issue, we've received expert responses quickly from Boxify. We'd be thrilled if all apps had this level of customer service and expertise.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2017

Our store has a big inventory of different shaped items. Boxify has been the perfect solution to our shipping dilemma. Customer service has been amazing, very prompt and helpful.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

I have to join the fan club here. This is amazing and Dave provides awesome support. I have spent a fortune trying to get a web site with a shopping cart that doesn't gouge my customers who purchase only one item or force me to eat shipping charges for folks who buy multiple items. This is a simple install and works beautifully. Words simply will not express my satisfaction with this app! Great product and great service... WELL WORTH the cost for even a "mom and pop" home-based business like ours. Thank you, Dave!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2017

Dave is an amazing resource, and this app works very well. The team working on it strives to make it more dynamic on a daily basis, and is willing to go the extra mile to make test features available for customers to try out what their working on. Very cool team to work with.

Using app

21 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Aug. 15, 2019

Dave is incredibly helpful and quick to respond to any questions you may have. The dimensional weight calculations are very accurate if you spend a little time properly setting it up. Now that we use it, I could not imagine running our shipping calculations any other way. Dave and team always respond within a business day, which is a nice change from many developers. Great service! A+

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 14, 2017

Boxify has been the best solution for our website shipping calculations. Dave is extremely helpful and quick to respond to any questions. Highly recommended!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2017

Dave is very prompt and responsive to our questions and very helpful with bulk uploading of dimensions to our store. This product works wonderfully for our needs and seems to be solving our problem of dimensional weight calculation. If you are having cost issues with dimensional weight vs. true weight, this is the app for you!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2017

We can't say enough about this app! It's designed brilliantly and delivers real-time shipping rates from FedX, UPS and USPS for every product variant in our store, based on the size and weight of each product. Our framed art sizes vary greatly and within Shopify, there was no way to set a box size for each of our images, let alone each image's size variants. However, upon installing and opening the app, each variant had a size input field. Also, we were able to add sizes for every product automatically by using the downloadable spreadsheet of products which Boxify creates. After adding the sizes to over 250 products on the spreadsheet, Dave at Boxify ensured the uploaded spreadsheet worked perfectly. Tech support is second to none - they've gotten back to us within a few hours via email, with every question we've had. You don't need to pay Shopify for real time rates, you get them included with Boxify in the cost of your subscription. UPDATE (one month later): Just another shout out to Dave for knowing FedX's services better than FedX reps, who needed to go back on what they told me after some further research confirmed Dave was correct. He knows this business, you won't go wrong.

Using app

About 1 month

Total reviews

1

Average rating

5.0