Rating

4.3

feedback

176

Reviews

chart

#3,797

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    19%
  • Less than a year
    45%
  • More than a year
    35%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the app's seamless functionality and its effectiveness in setting up bundles on their websites. The support team, including individuals like Lauralynn, Rafael, Bunny, and Zach, received high praise for their quick responses and helpful assistance. Users also appreciated the user-friendly interface and customization options offered by the app. However, there were a few negative reviews mentioning technical issues, slow support, and concerns about changes in functionality impacting their businesses.

Highlights

Positive customer support and assistance
Seamless functionality for setting up bundles
User-friendly interface and customization options
Technical issues and slow support
Concerns about changes impacting businesses

Rating Breakdown

  • 5
    82% (145 ratings)
  • 4
    5% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (5 ratings)
  • 1
    10% (17 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2024

This apps helps me to satisfy customers need of personalizing their gifts. I have a gift box builder in place where customers step by step combine their own boxes with balloons, candy, stuffed animals. Easy for the customer and easy for me to see what I should put in the box on the order. A little time consuming to set up but once everything is in place it works like a charm and is worth every penny in saved time.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Thank you to Lauralynn who was an incredible help in restructuring my bundle! The app works seamlessly, highly recommend!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Letterboxliquorice and team! Thank you so much for your amazing review! We’re so glad Lauralynn could assist you with restructuring your bundle. Your recommendation means a lot to us, and we’re here if you need any further support!

5 / 5 Share

Oct. 29, 2024

They have been very helpful in trying to get the newest Bundler Builder app to be as effective as it can especially before for the holidays. They let us know if our requests are something that they can help improve on their app or if they are limited by Shopify parameters.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey there Made In Washington and team! Thank you for your kind and detailed review of our app! We’re thrilled to hear that you're enjoying BundleBuilder and appreciate the hard work we put in to support you. If you have any questions or need assistance, please don’t hesitate to reach out. Thank you for choosing BundleBuilder!

5 / 5 Share

Oct. 23, 2024

Incredible support! And the app has been a game-changer for my website. Very impressed. It has a couple of tiny glitches but I am sure they will be worked out in the future.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey Belle Box and team! Thank you so much for sharing the amazing experience you had with our support team! They work hard to provide excellent support and we're glad to receive your kind feedback. If you need help with anything else, you know where to reach us!

5 / 5 Share

Sept. 27, 2024

Support was super helpful in setting up our bundle! App is also really useful if you want to set up a bundle which has a fixed cost.

Using app

3 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi there Collective Arts Brewing and team! Thank you so much for your kind review! Your feedback helps small businesses like us and we really appreciate your support. If you need help with anything else, you know where to reach us!

All reviews

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