Bundle Builder: Custom Bundles for Shopify

Bundle Builder: Custom Bundles

Bundle Builder - Create Custom Bundles & Gift Boxes

Rating

4.0

feedback

164

Reviews

chart

#2,774

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    19%
  • Less than a year
    48%
  • More than a year
    32%

Reviews Summary

The reviews for this Shopify app are quite mixed. On the positive side, many users praise the excellent customer support provided by the app developers. Customers appreciate the quick responses and helpful assistance they receive when facing issues. The app is also described as easy to use, with some users highlighting specific features like the ability to create personalized product bundles. Additionally, the app is commended for its functionality in allowing customers to build their own customized boxes or bundles. However, on the negative side, there are several complaints about bugs and glitches in the app, leading to issues with inventory management and website performance. Some users express frustration with slow or unhelpful support, mentioning instances where the app did not meet their expectations or caused significant disruptions to their online store.

Highlights

Excellent customer support and quick assistance provided by developers
Ease of use and ability to create personalized product bundles
Complaints about bugs, glitches, and issues with inventory management
Frustration with slow or unhelpful support
Disruptions to online store performance and unmet expectations

Rating Breakdown

  • 5
    81% (133 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (5 ratings)
  • 1
    10% (17 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 25, 2024

Really straightforward app to install and set up; great upgrade and excellent customer service - wouldn't hesitate to recommend!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Irish Design Shop and team! Your recommendation is highly appreciated! We're glad that you had an amazing experience with our app and the customer service we provide. We will continue to work hard to improve our service. If you need any help or have questions, you know where to reach us!

1 / 5 Share

June 8, 2024

After the new release, the app is not supporting to any 3rd party payment gateways. Also support is very bad and not helpful.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

June 3, 2024

Excellent support, bon suivi, rapide et très professionel. Un gros merci

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Sexy Surprise and team! You just made our day with this amazing review! We're thrilled to hear that our support team was able to help you out. If you need anything else, in the future, you know where to reach us! Thank you for choosing Bundle Builder!

5 / 5 Share

May 24, 2024

Solid app. I usually dont have a problem and if there any glitch, developer takes care pretty fast any issues.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there Yuti Gift Box and team! Thank you so much for taking the time to leave us a review! Your support helps us a lot and we appreciate it a lot. If you need any assistance, you know where to reach us!

1 / 5 Share

May 8, 2024

The app is not working well, lots of bugs and you will face problem with your inventory and of course the support is slow like the app slows down your website.

Store

FIORA

Using app

3 days

Total reviews

4

Average rating

3.5

All reviews

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