BrandsGateway‑Fashion Dropship
Source and sell high-end designer products to your customers.
Rating
4.3
feedback
62
chart
#4,643
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
0%
-
Less than a month
23%
-
Less than a year
60%
-
More than a year
15%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer support, seamless app integration, high-quality products, and a wide selection of luxury brands. Users appreciate the responsiveness of the support team, the ease of use of the app, and the reliability of the service. On the other hand, negative aspects mentioned in the reviews include slow customer service response times, technical glitches in the app, difficulties with pricing automation, and issues with product descriptions and variants. Some users also expressed frustration with the subscription fees and the lack of essential features in the app.
Highlights
Review RSS Feed
All reviews
Jan. 26, 2026
I am tired of the problems with this application. I am supposed to pay one thousand nine hundred dollars for professionals, not to lose my nerves. I have been exhausted unnaturally. I did everything I could and followed all the instructions, yet the technical problems have not ended since January 21, and I am still stuck with them. I paid professionals to have peace of mind, but unfortunately, I found otherwise. If the problem is not solved, the loss is enough for me. Please refund my money and cancel my subscription. Thank you for this bad experience.
Hello, We’re sorry that your experience did not meet your expectations. That’s not the level of service we strive to provide. After carefully reviewing your case, we can confirm that our customer service team addressed all of your concerns. The issues raised were specifically related to how the product importer functions. This was explained in detail both by our support team and within the app itself, where guidance and in-app messages clarify that imports are based on the filters selected at the time of import. We understand that if the workflow feels different from what you expected, it can be frustrating, especially when you are trying to move quickly. As requested, your refund was issued, and we also offered an additional 15-day trial period to allow you to test the system further without financial pressure. We genuinely regret that the experience felt overwhelming for you and wish you the very best with your business moving forward. Kind regards, The BrandsGateway Team
Jan. 23, 2026
My experience with BrandsGateway has been nothing short of excellent. From shipping to support, everything is handled at a truly professional level. The dedicated support team is responsive, knowledgeable, and genuinely invested in helping their partners succeed. I personally started with the Grow plan and, as my business scaled, confidently upgraded to the Enterprise plan and that alone says a lot. The profit margins are strong, the product selection is impressive, and the brands available are genuinely high-end and in-demand. One of the biggest advantages is the seamless app integration. Orders and inventory are synced in real time, which removes stress and allows you to focus on growing your store instead of managing logistics. Shipping is fast and reliable, and BrandsGateway handles inventory, packing, and worldwide delivery smoothly. A feature I really appreciate is that reseller spots are limited, which keeps competition low and protects your business from market saturation this is a huge plus that many platforms don’t offer. If you’re serious about luxury fashion dropshipping and want a reliable, long-term partner, BrandsGateway is absolutely worth trusting. I highly recommend it to anyone looking to build or scale a premium fashion business with confidence.
Dec. 16, 2025
Terrible experience. Customer service takes literally weeks to get back to you.
Hi The Only Edit, We’re sorry to read this feedback. Our typical response time is 24–48 hours during our working days and hours. We do not operate on weekends, which can sometimes extend the overall turnaround time depending on when a request is submitted. If there was any delay caused by time zone differences, we sincerely apologize. That said, we consistently aim to respond within the stated 24–48 hour timeframe and take response times seriously. If you’re open to it, we would be happy to review your case again to ensure nothing was missed. Kind regards, The BrandsGateway Team
Nov. 21, 2025
This app is really easy to use and the product selection is a great addition to my shop. The service is unmatched and they are incredibly helpful in getting started and set up!
Nov. 20, 2025
High quality app and high quality customer service. Pricing automatics are not the easiest I have seen with other suppliers but still manageable.
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