BrandsGateway‑Fashion Dropship
Start dropshipping luxury fashion with BrandsGateway
Rating
4.6
feedback
46
chart
#4,265
All reviews
Review RSS Feed
Oct. 28, 2025
Based on our few hours of testing, we cannot recommend this app. Our experience suggests the developer is money motivated, more focused on collecting subscriptions than caring for client needs. This is evident from the app's critical shortcomings and the developer's refusal to issue a refund. The app lacks essential features, failing to handle product variants correctly (causing duplicate listings) and missing necessary fields for proper descriptions. In its current state, it is not a viable solution for a serious business. Furthermore, support becomes unacceptably slow once they have your payment. Seek out a reputable developer who offers a trial period and has a fair refund policy—they understand you can't evaluate an app without testing it.
Thank you for taking the time to share your feedback. We'd like to offer some clarification, as the situation with the refund was the result of an email mismatch that we were not aware of at the beginning. Your initial communication came from one email, while the subscription had actually been purchased under a completely different email address. Because the email you contacted us with did not show any active subscription in our system, it understandably led to confusion. This was further delayed as the subscription email was not specified during the initial communication. However, once we identified the correct account associated with your subscription, the refund was issued without delay. Regarding the app evaluation, we fully respect your perspective. However, some features need a little more time to explore, so a very short testing period might not always show the app’s full capabilities - especially since many long-term users work with it successfully every day. Throughout your time with us, our team remained available to provide support, guidance, and assistance. We remain committed to providing a helpful and reliable experience for all users. If you ever wish to revisit the app in the future, we would be more than happy to support you. Kind regards, The BrandsGateway Team
Sept. 20, 2025
I am keep opening the ticket that even though, I am using right margins and recommended by Brands Gateway then still Products are listing on very lower prices. I keep opening ticket but, they are keep closing the ticket and showing the calculations etc. Beware of App. You keep loosing money here because their suggested process are not one goes on your website unless you go and manually change of all 33,000 products.
Hi Himal, Thank you very much for sharing your feedback. We’ve carefully reviewed our communication history and can confirm that our team responded promptly to all your support requests, providing detailed guidance each time. We also noticed that one of the tickets was closed by you, and in another, our team kindly asked for additional information to better understand what might not have worked well on your end - but unfortunately, we didn’t receive a response. We truly regret that the app didn’t meet your expectations, though please know that our team made every effort to assist and ensure your setup worked correctly. We’re constantly improving based on merchant feedback, and we’d be happy to revisit your case anytime to help you achieve the results you were aiming for. Kind regards, The BrandsGateway Team
Jan. 23, 2024
I do not recommend it. Of the 18,000+ products, many are outdated or 1 variant, which means they have 1 size (and I am not referring to handbags and accessories). This means countless hours trying to customize your store. Of the items that you choose to display, the Titles and descriptions are bad, which means manually updating. It will take months if not at least 1 year to customize or will require additional costs and resources. They also duplicate inventory under bad Titles. The Lemon.Dev template was a dinosaur. No Search and Discovery functionality and little to no support. Zero professionalism when trying to address these issues. You're better off installing a FREE THEME, where you'll at least get Shopify support. They don't support zip file theme installations. DO NOT spend $2k on web development! And spend the $2k subscription fee to grow your business at your own risk. It will require infinite time, whereas other drop shippers already have this process down. And I've scheduled Google Meet calls to address concerns where they won't even show up to the call. Meanwhile, we're talking about 6am EST - only for them to not show up to calls. SMH. I'm very suspect of the positive reviews and would do some deep research.
Hi, thank you for your review, we appreciate your input. Please let us clarify some of your points. Our catalog currently features over 48,000 fashion items from over 800 brands, with 700+ new arrivals added weekly. While some products may come in limited sizes or variants, these are typically items from previous collections that are nearly sold out and many of our dropshippers see this as an advantage and promote these products as exclusive offers. Our products come with all details, including titles, descriptions, and attributes, ensuring they’re ready to sell upon import. However, we understand the importance of branding and SEO, which is why we also provide our users with the flexibility to customize the product data. The Lemon.Dev theme is a third-party solution not affiliated with BrandsGateway, and while we’re very sorry for your negative experience, we aren’t responsible for the service provided. That said, if you ever choose to give us another try, we’ll be happy to help every step of the way. Best, The BrandsGateway Team
Jan. 29, 2023
It was not what I expected. You cannot choose individual products to load. You have to import an entire category to then realize that the products may not be what you want, or there is not enough of the items. Then to top it off the cost of the product plus shipping charges may be a bit too much compared to other retailers in your area. Really review the page and DONT sign up for a yearly subscription unless you are absolutely sure because they will NOT refund the money on subscriptions. Make sure it is what you want and need.
Hi there, thank you for sharing your feedback with us. We're sorry to hear that you are unsatisfied with our service, however, we’d like to explain a few important points: It’s not necessary to import our entire catalog - our Shopify app allows you to upload specific brands or categories, based on your business goals. In fact, many of our dropshippers choose to focus on particular product categories or brands, therefore, we’re sorry that you somehow got this wrong impression. Our shipping fees are published on our Helpdesk and on the Shipping and Returns page. The pricing is clearly explained - it includes both a base fee and a product category fee - we operate based on this setup, while many other suppliers charge based on dimensional weight, which can often result in significantly higher costs. Our refund policy is also published publicly in our Terms & Conditions, and this is something our dropshippers must agree to and accept during the registration process. We understand that committing to a yearly plan is a big decision, which is why we encourage all potential clients to thoroughly explore our pricing options and book a demo call for guidance before choosing a plan. Again, thank you for your review, and should you ever consider re-joining our service, we'd be happy to support you. Best, The BrandsGateway Team