All reviews

Rating Breakdown

  • 5
    20% (2 ratings)
  • 4
    30% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (5 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

1 / 5 Share

May 15, 2023

I sent back an item and the credit for it is not charged back to me. I have canceled my subscription and support does not respond to mails.

Using app

7 months

Total reviews

5

Average rating

3.4

1 / 5 Share

March 11, 2023

We used their services for about an year, overall was relatively good experience except several glitches in their BrandsSync app, where all products sync was gone and had to delete all products and import them again, which is too much effort for us. However out last subsription payment was charged twice!!! We sent many emails and tried to reach out brandssync, without any success!!! We are very disappointed from their services, actually no services at all. Do not recommend, we dont plan to use them anymore!

Using app

About 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 9, 2022

When you upload the products, the app upload different quantity. If you see 20 pieces, you can see ZERO in your shop... what!?

Using app

16 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 30, 2021

0 support!! I am waiting a week to pay for an order and add the express shipping and no one answers!!! I can't ship the orders I have and causing that losing money.

Store

Balardi

Using app

4 months

Total reviews

34

Average rating

3.4

1 / 5 Share

Nov. 3, 2020

I am using this application. However, there is no standard for the names of the products and especially the size information. The products do not have sufficient descriptions. It does not have a standard size information for shoes numbers. Some shoe sizes are giving in US sizes, some in UK, and some in EU. For example, the Nike - Wmns-Outburst yakkabi number has been sent to you with the US information, U.S. Polo Assn. - NOBIW4156S9_YS1 EU was sent to you, Adidas - YUNG-1 was sent to you by UK. This is causing confusion in my customers. When I gave this feedback to the company, they were not interested either. Just send us a size chart so that we can see which size up to what size.

Using app

4 months

Total reviews

1

Average rating

1.0

4 / 5 Share

Aug. 8, 2019

I have been working with this application for almost a year, and I can say that it has become much better, more stable, and faster. The interface is improved. I'm surprised that I can control it through my smartphone because it adaptive. However, there are things that I would like to suggest for improvement: 1. resolve the common issue with Shopify 100 variants limit 2. I noticed the another issue - sometimes when BD changing the structure of the product in their website (for example adding or merge new variant) it don't sync with shopify and the product in Shopify still are in old version, so it needed to be deleted and re-imported again. 3. I would prefer to be able to pay for the app in advance (for me would be convenient to be able to pay annually or half annually) but now it offers only monthly payment.

Store

buyrose

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to share your valuable feedback! We are constantly striving to satisfy our customers’ needs and your suggestions on how to improve the service will help us to provide you the best products that we can. Brandsdistribution Team

4 / 5 Share

Aug. 1, 2019

4.5* Good App. Easy to use. Easy to import all products. Only thing I would like is the ability to change/add tags after products have been sync. It says I should delete the entire product catalog in order to make any changes. Please fix this.

Using app

3 months

Total reviews

2

Average rating

2.5

Developer Reply

Hi there, We're really pleased to know you're enjoying BrandsSync. We are constantly striving to satisfy our customers’ needs and your suggestions on how to improve the service will help us to provide you the best products that we can. Should you need any further clarification, please do not hesitate to contact us. Thank you, Brandsdistribution Team

5 / 5 Share

Aug. 1, 2019

Worked with this App for the last 4 month without any issue :-) easy to use with automatic sync of products, just like that.......

Using app

6 months

Total reviews

3

Average rating

5.0

4 / 5 Share

July 31, 2019

The app is well designed in integrating with Shopify. The one and only bug I have encountered so far is that the app seems to be not aware of 100 variants limit per product. So when I enable the option to merge similar variants into one product (why not? it is easier for customers to navigate), some products stuck in product queue. These products are always the products with >100 variants (i.e. sneakers). I hope the developer can make a work around.

Using app

8 months

Total reviews

6

Average rating

3.8

5 / 5 Share

July 31, 2019

Works really well, and updates seamlessly. Would highly recommend to anyone looking to sell branded fashion.

Using app

4 months

Total reviews

6

Average rating

5.0