BrandsSync | Dropshipping
Dropship original fashion brands sold on Brandsdistribution
Rating
2.9
feedback
105
chart
#9,076
All reviews
Rating Breakdown
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Sept. 28, 2023
The company's shipping fees have increased significantly, almost 25-30 euros for each sale. It has become increasingly challenging to make a profit at these prices. Additionally, the product variety is very limited; we've had the same products for years, with only occasional new additions, which is quite insufficient. The most negative aspect is that they are also selling at very low prices on marketplaces, working with almost the same prices for both B2B and B2C. Unfortunately, we are now operating at a loss with this company in our sales.
Dec. 8, 2020
The app was fine, and the quality of items were good. However, they would cancel orders with no notification, they struggled with auto pay, and would cancel orders because they weren't paid in 24 hours (yet had auto pay, so not sure how they didn't get paid?). When contacting them about orders, would take 3-4 days, and the order would be cancelled.
Dec. 29, 2019
The margins overall are to low to compete with others and make a decent profit. Approximately one third of the inventory is out of stock continuously and it's extremely frustrating if you build your website based on drop shipping through brandsdistribution. They also give you examples of profits based on retail prices excluding VAT. This means the real profit is lower and to me this is a bit misleading.
Sept. 22, 2019
I really wish it worked. Inventory is always set to zero on everything when imported to shopify using their app.
Hi there, This is Virginia from BrandsSync Customer Support team. We are so sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Please, contact us directly, sending your message to our live chat or to our email address, [email protected]: we’ll work with you to resolve any issues as quickly as possible. Thank you, Virginia.
Sept. 16, 2019
It wont give me the option to sign up for the $19 per mth plan once downloaded. Only the $99 plan is available.
Hi there, This is Virginia from BrandsSync Customer Support team. Regarding your issue, I am going to explain the details of our plans, in order to make them easier to understand: BrandsSync offers two pricing plans: “Only App” and “All inclusive”. - You'll be able to choose “Only App” ($19/month) plan only if you already have a Dropshipping subscription with Brandsdistribution. - If you still do not have an active dropshipping subscription, you have to choose the “ALL INCLUSIVE” ($99/month) solution: you'll find both the app and the dropshipping subscription. Should you need any further clarification, please do not hesitate to contact us. Thank you, Virginia.
Sept. 8, 2019
I paid for a full year subscription for dropshipping since a month ago. When you synchronise products to your store it only synchronise the mark up you want, but it doesnt synchronise the normal price to show as discount you offer in your store. You have to do it one by one. Its a very big job and description are not always correctly made. The products offer on the app are not always offer in big quantity, most product are offer in too big or too small size. I try since 2 week to commucate whit them and i doesn't get any answer. Now i have to test an order to see if i gonna get the product i expect to get.
Dear customer, thank you for sharing your feedback. You can choose to insert the “compared at price” option when downloading the app. In your case, in order to display the compare at price next to your selling price, go to "Settings", then select “Structure Settings”. Here you can flag the “compared at price” option. Lastly, go back to "Settings" and select "Force full sync". If you need any further information, please do not hesitate to contact us. Brandsdistribution Team
Sept. 6, 2019
I really didn't understand the APP. What do you mean by Dropshipping Subscription Not Included? If I pay 19 a month is that just for the right to place your products on my site? How do my customers get their product?
Dear Lortas, thank you for sharing your valuable feedback. We will be updating the details of our plans to make it easier to understand the differences. BrandsSync offers two pricing plans: “Only App” and “All inclusive”. In the “ALL INCLUSIVE” solution you'll find both the app and the dropshipping subscription. The subscription features are: -unlimited access to the Brandsdistribution catalog of 100% original branded fashion products including images and descriptions, -manual catalog export file (XLS/CSV/XML), -stock updates, -editorial images for marketing campaigns. -dropshipping order fullfilment The APP features are: -automatic sync with the Brandsdistribution catalogue, -daily quantities and prices sync of the products, -orders auto-fulfillment, -pricing automation. In small words, “Only App” automate the process so you can avoid the manual work but you need the subscription to get something out of it. For any further information, please do not hesitate to contact us. Brandsdistribution Team
Sept. 7, 2019
Good app straight forward to use even for a beginner. Inventory and pricing are accurate. However the service behind provided by the distributor itself is not satisfactory. Customer service is not coming back, also some colleagues have received damaged items.