Brightpearl by Sage
Industry-leading operating system for retailers
Rating
4.6
feedback
41
chart
#2,507
Reviews Over Time
App Ranking
Time spent using app
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41%
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66%
Reviews Summary
Brightpearl is highly praised by users for its ability to manage complex workstreams, multiple locations, sales channels, and product types with ease. Users appreciate the excellent reporting capabilities and the responsive customer service and development teams. The app has been instrumental in automating and streamlining manual tasks, managing complex inventories, and facilitating growth for businesses. However, some users have mentioned minor issues such as reporting date defaults and the need for improvements in Shopify integration. Overall, Brightpearl is recommended for its seamless integration with Shopify and its efficiency in inventory management and order processing across multiple channels.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 28, 2025
We have been using Brightpearl for over 10 years, it handles all of our inventory, accounts, business reporting and more. It streamlines a lot of tasks and handles automatic tasks in the background, 5*
April 15, 2025
Brightpearl has been an asset for managing the growth and development of our business for a number years now. We have various complex workstreams, multiple locations, sales channels and product types that brightpearl manages with ease and simplicity. The reporting capabilities are excellent and are a real asset to platform too. Lastly, their customer service and dev teams are always quick to respond and provide solutions when it comes to any issues or new projects.
Thank you for your thoughtful review of our product. We appreciate hearing from you and if you need any support, we are here for you! Thanks again, Jesse Dones Sage Retail Support
April 8, 2025
We've been with Brightpearl since 2014. It handles inventory so well that often you forget how much it does behind the scenes. For me, the best thing is that all information is in one place which is great if you're trying to manage a business remotely. I have 2 gripes. Please could you sort reporting dates so they start at the current year instead of defaulting to the year 2000. It's so tedious if you're producing multiple reports. The second thing I would like to see is to be able to select weekly reports based on week numbers. I would think this especially useful in retail. These are only minor irritations and it does everything very well indeed. If you need any help, the support team are very helpful.
Hi there, Thank you for providing this feedback to our team. Can you please reach out to the Brightpearl Support Team to submit your "2 gripes" as feature requests? This allows our product team insight into what our customers would like to see developed further! Thank you Jesse Dones Sage Retail
April 2, 2025
We have been using Brightpearl for over 5 years now and it has been an integral tool in our ability to grow and develop the business. Using the automation we have been able to automate and streamline many heavily manual taks, streamlining and refining daily workflows. We have a complex inventory that also incorporates own manufacture that Brightpearl helps us manage without breaking a sweat. The support team are always there to help when needed, and account managers are active in helping develop our relationship with Brightpearl enabling us to succeed.
Hi, Thank you for providing feedback here, it's great to hear how we have been able to assist you in creating an efficient flow for your team! Jesse Dones Sage Retail Support
March 26, 2025
We have been using Brightpearl for just over a year and it's been a huge help reducing some extremely manual workflows, especially around pre-orders, using its automation rules alongside some apps provided by one of their developers. We have a complex inventory pattern which Brightpearl manages without difficulty. A lot of other companies could learn from the second-to-none post-launch support which is quick, helpful and responsive.
Hi, Thank you for reviewing our product. I am glad to hear we have been able to assist you in increasing your businesses efficiency! It always great to hear from our customers! Jesse Dones Sage Retail Support
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