Brightpearl by Sage

The Brightpearl app is really solid and complete and allows you to connect very deeply to Shopify. It also allows you to operate efficiently the Shopify POS sales in a dedicated channel in Brigthpearl and the B2B sales as well.

We have been using Brightpearl since before I joined the company. Overall it satisfies most of our needs for PO management and order fulfilment. Shortcomings are a lack of visibility of changes made to the PO and SO lines, and there is no way to bundle multiple POs into a single shipment easily, or sea which POs are currently on sea. Other than that, we can recommend Brightpearl.

This is a great integration for a great ERP system capable of handling many moving parts and being the backbone of our Tech stack and automated processing. Operationg B2B and B2C channels along with some integrations with marketplaces. Highly recoment brightpearl for a growing business. The whole team are very helpful.

As a small company entering the scale up phase, we realised in 2024 that we need to move away from excel based order/inventory management to a ERP solution that could grow with the company. Although cost was an important factor for us, the approach towards explaining how Brighpearl could be a good fin for us, not only short, but long term, made it easy for us to conclude. With multiple warehouses, channels operating globally we are very happy with the excellent support from the Brightpearl team, especially Sam and Mike, with a super responsive and solution oriented support team.

We are coming up on our one year with Bright Pearl, and it has become an integral tool in our ability to grow and develop the business. Our tech stack (Shopify, ShipHero, Bright Pearl, and QuickBooks) required multiple connectors and integrations to work together, which is no small undertaking. We worked with Carmen Vasquez throughout our Bright Pearl implementation, and her availability and support made what could have been an overwhelming process feel manageable. She was present when we needed her, issues were resolved quickly, and the training was practical and genuinely useful. The post-implementation support has been just as solid. There are always workflows you don't know you need until you're actually live, and as I bring them up they are addressed in a reasonable timeframe with no chasing required. If you're considering Bright Pearl, especially with a complex integration, the team is knowledgeable and responsive.