Brightpearl by Sage
Brightpearl is highly praised for its solid integration with Shopify, efficient operation for both B2B and B2C sales, and excellent support from the team. Users appreciate the app's ability to streamline operations, automate processes, and provide valuable insights for business growth. However, some users have mentioned shortcomings such as the complexity of the setup process, lack of visibility on changes made to purchase orders, and limitations in API functionalities. Overall, Brightpearl is recommended for businesses looking to manage inventory, orders, and sales across multiple channels effectively and efficiently.
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Brightpearl is a solid ERP with alot of capabilities, that said it does take a lot of plannning, scoping and roadmapping to ensure the best outcome when integrating and going live. There a few things that the native shopify connector cannot manage. we have implemented B Solutions for their connector which is more configurable. Sam and Mike at Brightpearl have been looking after our account since go live 2 years ago, on the whole its been a steep learning curve in parts but we have an evolving tech stack that will grow with the business.
The Brightpearl app is really solid and complete and allows you to connect very deeply to Shopify. It also allows you to operate efficiently the Shopify POS sales in a dedicated channel in Brigthpearl and the B2B sales as well.
We have been using Brightpearl since before I joined the company. Overall it satisfies most of our needs for PO management and order fulfilment. Shortcomings are a lack of visibility of changes made to the PO and SO lines, and there is no way to bundle multiple POs into a single shipment easily, or sea which POs are currently on sea. Other than that, we can recommend Brightpearl.
This is a great integration for a great ERP system capable of handling many moving parts and being the backbone of our Tech stack and automated processing. Operationg B2B and B2C channels along with some integrations with marketplaces. Highly recoment brightpearl for a growing business. The whole team are very helpful.
As a small company entering the scale up phase, we realised in 2024 that we need to move away from excel based order/inventory management to a ERP solution that could grow with the company. Although cost was an important factor for us, the approach towards explaining how Brighpearl could be a good fin for us, not only short, but long term, made it easy for us to conclude. With multiple warehouses, channels operating globally we are very happy with the excellent support from the Brightpearl team, especially Sam and Mike, with a super responsive and solution oriented support team.
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