Brightpearl by Sage
Overall, the reviews are strongly positive about Brightpearl as a robust ERP and Shopify integration that helps merchants manage inventory, orders, accounting, reporting, and multichannel operations in one place. Many reviewers say it has become an integral part of their tech stack, especially for growing businesses with complex needs such as multiple warehouses, B2B and B2C channels, POS, marketplaces, and automated workflows. Users frequently praise the platform’s ability to streamline manual processes, improve stock accuracy, support order fulfilment, and provide useful reporting and visibility. Support is another major strength: reviewers repeatedly mention responsive, knowledgeable, and proactive account managers, onboarding teams, and technical support that help make implementation and ongoing use manageable. The main negatives are around complexity, gaps in functionality, and occasional bugs or limitations in the native Shopify connector. Some reviewers say implementation requires significant planning, scoping, and training, and that the system can be a steep learning curve or more complex than sales materials suggest. A few mention missing features or awkward workflows, such as limited visibility into PO/SO changes, difficulty bundling shipments, reporting date defaults, and API limitations. There are also isolated complaints about buggy behavior, duplicate item creation, and the need to use multiple systems for certain tasks. Even so, most critical comments are framed as manageable shortcomings rather than deal-breakers, and many reviewers still recommend the app for businesses that need a scalable, feature-rich ERP solution.
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The Brightpearl app is a robust and comprehensive solution that offers deep integration with both Shopify and Mirakl. It enables efficient management of Shopify POS and Mirakl transactions through dedicated channels within Brightpearl, while also supporting B2B sales operations.
Brightpearl is a solid ERP with alot of capabilities, that said it does take a lot of plannning, scoping and roadmapping to ensure the best outcome when integrating and going live. There a few things that the native shopify connector cannot manage. we have implemented B Solutions for their connector which is more configurable. Sam and Mike at Brightpearl have been looking after our account since go live 2 years ago, on the whole its been a steep learning curve in parts but we have an evolving tech stack that will grow with the business.
The Brightpearl app is really solid and complete and allows you to connect very deeply to Shopify. It also allows you to operate efficiently the Shopify POS sales in a dedicated channel in Brigthpearl and the B2B sales as well.
We have been using Brightpearl since before I joined the company. Overall it satisfies most of our needs for PO management and order fulfilment. Shortcomings are a lack of visibility of changes made to the PO and SO lines, and there is no way to bundle multiple POs into a single shipment easily, or sea which POs are currently on sea. Other than that, we can recommend Brightpearl.
This is a great integration for a great ERP system capable of handling many moving parts and being the backbone of our Tech stack and automated processing. Operationg B2B and B2C channels along with some integrations with marketplaces. Highly recoment brightpearl for a growing business. The whole team are very helpful.
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