All reviews

Rating Breakdown

  • 5
    87% (152 ratings)
  • 4
    2% (4 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2022

the support is focused on finding good and easy solutions for all my problems. always good communication and assistance

Using app

10 days

Total reviews

4

Average rating

4.0

Developer Reply

Hello there, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards SEOAnt Team

5 / 5 Share

Nov. 16, 2022

Great support. gave me all the time and made sure issue was resolver. Great customer support. Thanks

Using app

2 days

Total reviews

7

Average rating

4.4

Developer Reply

Hello there, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards SEOAnt Team

5 / 5 Share

Nov. 10, 2022

they are very quick to respond and explain things that are easy to understand. Highly recommend this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, SEOAnt Team

5 / 5 Share

Oct. 24, 2022

helpful and quick response from the support team. thank you helpful and quick response from the support team. thank you

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly Team

5 / 5 Share

Oct. 18, 2022

Great app, but with some bugs. However, support is always quick to respond and tries to fix things. Rienna was very helpful.

Using app

Over 1 year

Total reviews

18

Average rating

4.4

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly Team

5 / 5 Share

Oct. 16, 2022

A great app to automate handle of 301 redirects. The customer support is outstanding! Thank you for all your help!~

Using app

About 22 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly Team

5 / 5 Share

Oct. 15, 2022

best service recommend all customer . .. easy to clean broken file . and broken link redirect 404/301

Using app

7 days

Total reviews

8

Average rating

3.5

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly Team

5 / 5 Share

Oct. 12, 2022

A must-have app for any website The set-up is very easy and anyone can do it. Thanks to Jaja for the awesome support! Highly recommended app. Great customer support.

Using app

About 2 months

Total reviews

19

Average rating

4.8

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly Team

5 / 5 Share

Sept. 27, 2022

Great app. Helps with broken links. It is crucial for our SEO efforts. I would certainly recommend it.

Using app

Over 1 year

Total reviews

10

Average rating

4.3

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :)

5 / 5 Share

Sept. 15, 2022

I love the app and the customer service was great. They helped me and fixed my broken links issues download now.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Sept. 11, 2022

A Very quick answer and helpful also in weekends, high recommanden to use this company, Many thanks for all the help :-)

Using app

About 1 hour

Total reviews

11

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Sept. 2, 2022

Awesome app. Great support too! Thank you! This is a must have app for any shopify store. Thanks Thanks

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

1 / 5 Share

Aug. 22, 2022

This app is confusing to use and the support chat box vanishes while you are having conversation and it's nearly impossible to get it to show up again. According to google search console, I have a lot more 404 errors than what this app is catching. *new edit... The app is messing up my redirects and trying to revert them only causes more problems. I am getting an error message when I try to update redirects. Support just vanished again....

Using app

6 months

Total reviews

7

Average rating

4.4

Developer Reply

Hi Michael, Hope you are doing good! Please know that after you installed our app, it will detect all the 404 errors from your website, but for those we didn't detect, we will detect them after your customer access. And also for those 404 errors we didn't detect in GSG, it's because they are not 404 errors anymore, so we wouldn't detect them, hope I made this clear. Best, Gireffly team

5 / 5 Share

Aug. 12, 2022

App works really well to redirect old links from previous website and older products which have new alternatives. I was even given free credits when speaking in the chat with Rienna, Thank you for your help!

Store

Slam69

Using app

About 1 year

Total reviews

9

Average rating

4.6

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Aug. 3, 2022

Thank you for the extra credits and the support was awesome and very fast to respond. Thank you so much for your help.

Using app

About 2 months

Total reviews

9

Average rating

4.8

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

July 25, 2022

Very good customer service, Very good service attitude. The point is that you can use it for free. Highly recommended.

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

July 18, 2022

Great app, useful after a store migration. Very helpful customer service. thanks very happy with everything!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

July 17, 2022

Great app thus far. Glad to be able to monitor broken links and fix accordingly. Great support on initial questions too

Using app

18 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

July 8, 2022

Fantastic app that helped me correct all the errors related to old links on my site. Now all my old links work and I haven't lost the ranking of the old ones on google. Also, the customer support is impeccable, they helped me in a few minutes to solve my problem.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

July 5, 2022

Very easy app to use. Works seamlessly and quickly. Support is always very helpful and quick to respond!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team