All reviews

Rating Breakdown

  • 5
    85% (134 ratings)
  • 4
    4% (6 ratings)
  • 3
    3% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (13 ratings)

Reviews with Text

  • 84% (132)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 2, 2022

Awesome app. Great support too! Thank you! This is a must have app for any shopify store. Thanks Thanks

Using app

About 1 month

Total reviews

5

Average rating

4.2

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

1 / 5 Share

Aug. 22, 2022

This app is confusing to use and the support chat box vanishes while you are having conversation and it's nearly impossible to get it to show up again. According to google search console, I have a lot more 404 errors than what this app is catching. *new edit... The app is messing up my redirects and trying to revert them only causes more problems. I am getting an error message when I try to update redirects. Support just vanished again....

Using app

11 days

Total reviews

7

Average rating

4.4

Developer Reply

Hi Michael, Hope you are doing good! Please know that after you installed our app, it will detect all the 404 errors from your website, but for those we didn't detect, we will detect them after your customer access. And also for those 404 errors we didn't detect in GSG, it's because they are not 404 errors anymore, so we wouldn't detect them, hope I made this clear. Best, Gireffly team

5 / 5 Share

Aug. 12, 2022

App works really well to redirect old links from previous website and older products which have new alternatives. I was even given free credits when speaking in the chat with Rienna, Thank you for your help!

Store

Slam69

Using app

About 1 year

Total reviews

9

Average rating

4.6

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

July 25, 2022

Very good customer service, Very good service attitude. The point is that you can use it for free. Highly recommended.

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

July 18, 2022

Great app, useful after a store migration. Very helpful customer service. thanks very happy with everything!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

July 17, 2022

Great app thus far. Glad to be able to monitor broken links and fix accordingly. Great support on initial questions too

Using app

18 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

July 8, 2022

Fantastic app that helped me correct all the errors related to old links on my site. Now all my old links work and I haven't lost the ranking of the old ones on google. Also, the customer support is impeccable, they helped me in a few minutes to solve my problem.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

July 5, 2022

Been using this app for at 1-2 years and it's fantastic. Customer support is equally amazing. Highly recommended.

Store

Mockins

Using app

Over 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

July 5, 2022

This is a great app. It helps me to get the exact solution I was looking for. The redirects works great.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

4 / 5 Share

June 27, 2022

This app is helping me to do exactly what I wanted. The dead urls in my websites are now redirected to the desired url.

Using app

About 1 hour

Total reviews

3

Average rating

4.3

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 26, 2022

I have been using this app for quite a while now. and was stuck with an old URL that had a coverage error 505, Rienna fixed in moment for me. very thorough and efficient, I can recommend Broken Link 404/301 Redirect to anyone that is looking for a redirect app! Franz - Absoluteskin.co.za

Using app

About 2 months

Total reviews

41

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 5, 2022

very helpful for broken link detection, and great for seo works, it can detect brokenlink daily each time

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 3, 2022

excelent customer service fast and good, it work well till now hope one day will expand the free section and give more credit.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

May 26, 2022

Great app. We use it for redirecting broken links. It's intuitive and easy to use and the support is fantastic. Recommended.

Store

Nevlers

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

May 6, 2022

I have used this app for a few months now, it works, and if it doesn't at some stage, Gill in the chat will help you out within a few minutes.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

April 29, 2022

I used customer support, to help me with the Broken link and automated free request. Fast assisting chat! Thanks

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

April 27, 2022

This is a user friendly app, which we can resolve all 404 through single button. Of course, you can redirect 404 link to specific links through bulk handling. Also, the customer service is excellent, which they provide all necessary supports accurately. Excellent app and customer services.

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

3 / 5 Share

March 30, 2022

the app doesnt work today, please fix it so I can fix the broken links that I have. You should have a paying app work

Using app

About 1 month

Total reviews

5

Average rating

4.6

Developer Reply

Hi Bonsavon, Thank you for your feedback! Hope everything is going well on your end! Regarding the issue you encountered, our IT team have already checked it. But we didn't find any problems, kindly please try to the cache or do a hard refresh and check again. And please let us know if the issue still exists, looking forward to hearing from you! Best wishes, Giraffly Team

5 / 5 Share

Feb. 25, 2022

Excellent customer support! The tech support increased our mobile web speed from 50 to 81 without changing anything in the design or functionality.

Using app

Over 1 year

Total reviews

16

Average rating

2.3

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Feb. 9, 2022

Like Regex for redirecting or forwarding stuff, really helpful if you going from WooCommerce and everything is /product/* can now forward to Shopify's version /products/* YEAH! Oh, if importing, make sure to use xls instead of .xlsx... worked great.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team