All reviews

Rating Breakdown

  • 5
    84% (125 ratings)
  • 4
    4% (6 ratings)
  • 3
    3% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    9% (13 ratings)

Reviews with Text

  • 83% (124)
Review RSS Feed Review RSS Feed

4 / 5 Share

June 27, 2022

This app is helping me to do exactly what I wanted. The dead urls in my websites are now redirected to the desired url.

Using app

About 1 hour

Total reviews

2

Average rating

4.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 26, 2022

I have been using this app for quite a while now. and was stuck with an old URL that had a coverage error 505, Rienna fixed in moment for me. very thorough and efficient, I can recommend Broken Link 404/301 Redirect to anyone that is looking for a redirect app! Franz - Absoluteskin.co.za

Using app

About 2 months

Total reviews

39

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 5, 2022

very helpful for broken link detection, and great for seo works, it can detect brokenlink daily each time

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

June 3, 2022

excelent customer service fast and good, it work well till now hope one day will expand the free section and give more credit.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

May 26, 2022

Great app. We use it for redirecting broken links. It's intuitive and easy to use and the support is fantastic. Recommended.

Store

Nevlers

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

May 6, 2022

I have used this app for a few months now, it works, and if it doesn't at some stage, Gill in the chat will help you out within a few minutes.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

April 29, 2022

I used customer support, to help me with the Broken link and automated free request. Fast assisting chat! Thanks

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

April 27, 2022

This is a user friendly app, which we can resolve all 404 through single button. Of course, you can redirect 404 link to specific links through bulk handling. Also, the customer service is excellent, which they provide all necessary supports accurately. Excellent app and customer services.

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

3 / 5 Share

March 30, 2022

the app doesnt work today, please fix it so I can fix the broken links that I have. You should have a paying app work

Using app

About 1 month

Total reviews

5

Average rating

4.6

Developer Reply

Hi Bonsavon, Thank you for your feedback! Hope everything is going well on your end! Regarding the issue you encountered, our IT team have already checked it. But we didn't find any problems, kindly please try to the cache or do a hard refresh and check again. And please let us know if the issue still exists, looking forward to hearing from you! Best wishes, Giraffly Team

5 / 5 Share

Feb. 25, 2022

Excellent customer support! The tech support increased our mobile web speed from 50 to 81 without changing anything in the design or functionality.

Using app

Over 1 year

Total reviews

15

Average rating

2.3

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Feb. 9, 2022

Like Regex for redirecting or forwarding stuff, really helpful if you going from WooCommerce and everything is /product/* can now forward to Shopify's version /products/* YEAH! Oh, if importing, make sure to use xls instead of .xlsx... worked great.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Feb. 9, 2022

Good App and good service. They always response quickly. I'm happy to use it and recommend it to others

Using app

3 months

Total reviews

7

Average rating

4.9

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Jan. 30, 2022

I enjoy using this app, and the service I received was very helpful and I am very happy to be able to say that the issues I had are now taken care of. Thank you Shopify.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Jan. 25, 2022

A great app for creating redirect for incorrect links. Very easy to use. Support is very helpful and speedy

Using app

Over 1 year

Total reviews

9

Average rating

4.7

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Jan. 20, 2022

Great app - very user friendly. keeps track of all of our broken links and makes it easy to redirect. They offer a great service to speed up your site as well that I thoroughly recommend. Excellent customer service too!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Jan. 13, 2022

We used this app and the support helped us a lot with our website. The communication was awesome. You will get a response in 1 day for sure. Thank you very much.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Dec. 11, 2021

This is a simple intuitive app to use. But, when broken links seem unmanageable, they have a fantastic response service team that can troubleshoot and find solutions. And they helped me on a Saturday morning, when I needed a solution fast!

Using app

10 months

Total reviews

7

Average rating

3.3

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your helps. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Nov. 10, 2021

I have used this app for years now. It's been a game-changer for me. Every day I get reports if there are broken links out there, and I do redirects immediately. It's comforting to know that this app is vigilant. I am confident that it catches and reports all broken links asap. Norman Bacon - Sweetheart Gallery

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your helps. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

1 / 5 Share

Nov. 9, 2021

The app only allows 10 of the 404 errors tracking. It doesn't mention this anywhere in the pricing - and now it wants me to upgrade. Waste of installation and added code in my theme for nothing. You really need to mention it in the pricing details.

Using app

21 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello, Thanks for your feedback. Hope all things are well on your end. Sorry for the inconvenience we caused you. And sorry, the new 404 errors are the app Real-time detect, and it's premium. The 10 quotas, that we hope it can help you know much about the app feature. Sorry for that make any misunderstanding. Your support is very important for us. If there is anything we could help with, please do not hesitate to contact us. Have a good day and take care. Best regards Giraffly team

1 / 5 Share

Sept. 28, 2021

Very poor experience. I only installed and tested for one day and was charged $6.99 , Never recommend!!

Using app

About 4 hours

Total reviews

9

Average rating

3.7

Developer Reply

Hello SILKSILKY, Thanks for your review. :) First of all, sorry for the inconvenience the app caused you. We checked the data, you activated the charge on September 18, and canceled on the same day. And we didn't get fee, the fee is pending on your account. We didn't find it on our payouts. Please contact Shopify to check it, and we will allow the refund! You won't pay for the app if you didn't use it. :) Looking forward to hearing from you. Have a good day. Best regards Giraffly