All reviews

Rating Breakdown

  • 5
    88% (149 ratings)
  • 4
    2% (3 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2022

I enjoy using this app, and the service I received was very helpful and I am very happy to be able to say that the issues I had are now taken care of. Thank you Shopify.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Jan. 25, 2022

A great app for creating redirect for incorrect links. Very easy to use. Support is very helpful and speedy

Using app

Over 1 year

Total reviews

9

Average rating

4.7

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Jan. 20, 2022

Great app - very user friendly. keeps track of all of our broken links and makes it easy to redirect. They offer a great service to speed up your site as well that I thoroughly recommend. Excellent customer service too!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Jan. 13, 2022

We used this app and the support helped us a lot with our website. The communication was awesome. You will get a response in 1 day for sure. Thank you very much.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Jan. 13, 2022

I use this app on all 3 of my websites. It keeps track of all broken links (which in our industry sticks up quickly) and fixes them easily. they also offer a great speed optimisation service - amazing!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Dec. 11, 2021

This is a simple intuitive app to use. But, when broken links seem unmanageable, they have a fantastic response service team that can troubleshoot and find solutions. And they helped me on a Saturday morning, when I needed a solution fast!

Using app

Over 1 year

Total reviews

5

Average rating

3.4

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your helps. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Nov. 10, 2021

I have used this app for years now. It's been a game-changer for me. Every day I get reports if there are broken links out there, and I do redirects immediately. It's comforting to know that this app is vigilant. I am confident that it catches and reports all broken links asap. Norman Bacon - Sweetheart Gallery

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your helps. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

1 / 5 Share

Nov. 9, 2021

The app only allows 10 of the 404 errors tracking. It doesn't mention this anywhere in the pricing - and now it wants me to upgrade. Waste of installation and added code in my theme for nothing. You really need to mention it in the pricing details.

Using app

21 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello, Thanks for your feedback. Hope all things are well on your end. Sorry for the inconvenience we caused you. And sorry, the new 404 errors are the app Real-time detect, and it's premium. The 10 quotas, that we hope it can help you know much about the app feature. Sorry for that make any misunderstanding. Your support is very important for us. If there is anything we could help with, please do not hesitate to contact us. Have a good day and take care. Best regards Giraffly team

1 / 5 Share

Sept. 28, 2021

Very poor experience. I only installed and tested for one day and was charged $6.99 , Never recommend!!

Using app

About 4 hours

Total reviews

7

Average rating

3.3

Developer Reply

Hello SILKSILKY, Thanks for your review. :) First of all, sorry for the inconvenience the app caused you. We checked the data, you activated the charge on September 18, and canceled on the same day. And we didn't get fee, the fee is pending on your account. We didn't find it on our payouts. Please contact Shopify to check it, and we will allow the refund! You won't pay for the app if you didn't use it. :) Looking forward to hearing from you. Have a good day. Best regards Giraffly

5 / 5 Share

Sept. 21, 2021

Despite having cookies enabled, this app is no longer accessible for me on iOS, iPadOS or MacOS. Shame too, because it worked for a while. Removing it in search of something that I can access. Update: This worked for my mobile devices, but not for my macbook. Still changing my review from 2 to 5 for the excellent support.

Using app

4 months

Total reviews

9

Average rating

4.3

Developer Reply

Hi MediaLight Bias Lighting, Thanks for your update. :) Sorry for the inconvenience we caused you. We are sorry the issue didn't fix all. Could you please give us detail of the issue? Then we could check and fix it. Please just email us: [email protected] or start a live chat! Sorry again. Looking forward to hearing from you. Have a good day. All the best Giraffly

5 / 5 Share

Aug. 3, 2021

This app is great. I moved my website and I'm easily able to redirect visitors to the correct content.

Using app

11 months

Total reviews

12

Average rating

5.0

5 / 5 Share

May 24, 2021

it fixed my 404! recommend to everyone, this app is convenient to use and reasonable fees. 233333333

Store

aishair

Using app

9 days

Total reviews

1

Average rating

5.0

3 / 5 Share

April 9, 2021

It's great for tracking broken pages. However, it doesn't allow redirects to seperate subdomains which is a massive pain (you have to use the default Shopify tool instead for these), this is a bit of a deal-breaker for me.

Using app

About 2 hours

Total reviews

3

Average rating

4.3

Developer Reply

Hello, Sorry for the disturbance. We updated, and it's able to redirect to the outbound domain. Thank you for your support and patience. Please try it. Hope it helps. Please be sure to let us know if we can be of any further assistance. Have a good day. All the best Giraffly

5 / 5 Share

March 6, 2021

My Friend Recommend it to me , the free plan is "Powerful" . I used to redo my 404 pages , and i will do redirect to save my traffic.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

This product is great in both the application and the experience, and it has brought very good help to my shop

Using app

28 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 26, 2020

FOR INSTALL AND UNISTALL SAME DAY I PAY 9$ !!!!!!!!!!!!!!!! WHAT THIS S*** ! BAD APP + CHEAT MONEY ! I's horrible !

Using app

25 minutes

Total reviews

5

Average rating

2.6

Developer Reply

Hello, Hope you are doing well. We chatted with the Shopify advisor and they said that you should contact them first then it will process the request. So, if you would like to ask for a refund, please try to contact Shopify. Wishing for a happy Christmas season. Take care. Best regards Chil

5 / 5 Share

Dec. 25, 2020

The interface should be improved on for the reason of aesthetic. Other than that, everything on this app works well. I would still give it a 4.6/5.

Using app

25 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Dec. 9, 2020

It never works. Never loads on the Admin page, always some sort of error. It's easier to go somewhere else and get a better, functional app.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thank you for your feedback. Hope you are doing well. Sorry for the inconvenience we caused you. We checked the server and the app is working, could you give us the error that you encountered then we could check it? Thank you. Sorry that you are not happy with the app, we appreciate your support this time and we want to make up to you anyway. We tried to email you and contact you but do not get a reply. Please contact us when you see the message. Thanks a lot! Take care. Have a nice day. Giraffly

5 / 5 Share

Dec. 8, 2020

super supersuper supersuper supersuper supersuper supersuper supersuper supersuper supersuper supersuper supersuper supersuper super

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2020

I will like report this website is actually legit. They website actually let you know where your problem & how to fix it. Only reason, I use them to validate they are actually true who they say they are. So far, I had already reported several companys to be fraud/scam. This company has past the test. Keep up the good work. Your company will not be listed as fraud/scam.

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello, Thank you very much for your review. Hope you doing well all. Providing you with value is our goal. We are very happy to be recognized by you, and we are very happy that the APP is indeed helpful to you. To be honest, we were badly hit by being considered a liar. Thank you for being here for us here. We will try our best to help more people within your support. Thank you again. Wishing your business all the best. Have a good day. Best regards Giraffly