TA Banner Slider, Sales Pop up
Add Announcement Bar, Marquee, Countdown, Carousel Banners
Rating
5.0
feedback
1,228
chart
#397
All reviews
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March 15, 2026
Installed the app and uninstalled, and still getting charged with no way to contact them to stop the billing. There is no contact information listed.
Dear team, First of all, we sincerely apologize for the frustration you experienced. Regarding contact information, our developer details and support channels are listed on the Shopify app listing, and the app dashboard also provides 24/7 live chat support. We're very sorry if these options were missed. About the billing: your monthly subscription started on Jan 17, 2026, and the app was uninstalled and the subscription canceled on Mar 3, 2026, during the second billing cycle (Feb 16 – Mar 17). Since the second cycle had already begun, Shopify continued that billing period. If possible, could you share why the subscription wasn’t canceled before the first cycle ended? This would help us better understand your experience. We would truly appreciate the opportunity to assist you further. Please feel free to reach out to us directly at [email protected], and our team will be happy to help. Thank you for your understanding.
June 7, 2025
This must be the worst scam I've ever seen. Marketed as "free", then add's a visible test "customizable banner" on any banner you create. Stupid AI Chat-Bot trying to convert you to share email, and probably enter into a paid plan (I guess?) Why not just make it a paid app then? Nothing wrong with that, but that's scamy bahaviour..
Hi there, We're truly sorry for any confusion caused. The watermark you noticed is part of our app’s branding, and we want to clarify that this is a completely free app with no hidden intentions. We’re currently focused on listening to user feedback to continually improve our features, making them as user-friendly and accessible as possible. Also we wanted to clarify that the chatbot may request your email only to keep you updated in case we’re unable to reply immediately. We’ve already sent you an email regarding this and would be happy to help you sort it out. Once again, we apologize for any confusion or disappointment we might have caused. Looking forward to your earliest reponse.