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Hi The Vinyl Basement, We’re truly sorry to hear about your experience. Our goal is always to provide a smooth experience to every user. We would really appreciate the opportunity to make things right. If you're open to it, please check our email from [email protected]. We hope to hear from you soon.

Hi 天狗堂(個人輸入サービス), Thank you for your feedback! We're glad to hear you found our support helpful. We sincerely apologize if our review requests came across as annoying. That was never our intention, and we truly appreciate your patience and understanding. Your insights are invaluable in helping us improve, and we’ll make adjustments to ensure a better experience moving forward. If there’s anything else we can assist you with, please don’t hesitate to reach out via live chat or email us at [email protected].