Rating

4.3

feedback

20

Reviews

chart

#3,752

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    15%
  • Less than a year
    70%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify app are quite polarized, with some users praising the exceptional customer service, dedication of account managers, and efficiency of the app in streamlining operations. Positive themes include responsive support, professional account managers like Seth and Scott, and the app's user-friendly interface. On the other hand, negative reviews highlight issues such as long delivery times, glitches in the app, delayed responses to queries, and problems with order fulfillment. Some users experienced frustration with core functions not working correctly and missing basic features like variant management.

Highlights

Exceptional customer service and dedicated account managers
Efficiency in streamlining operations
Glitches and issues with core functions
Delayed responses and long delivery times
User-friendly interface and positive user experiences

Rating Breakdown

  • 5
    85% (17 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (2 ratings)

Reviews with Text

  • 100% (20)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 8, 2026

Great App, support is very nice

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

So far, I’ve had a very positive experience working with this app. The team is extremely helpful, and the service has been smooth and reliable. A special mention goes to my account manager, Seth. He is highly professional, very proactive, and always responsive. What really stands out is his dedication—he often works overtime, even outside normal working hours in China, to assist with any business, technical, or operational issues. That level of commitment is rare and truly appreciated. I recommend starting by testing the app with a store that has a low order volume. This allows you to properly understand how the system works, build trust with the service, and evaluate whether it fits your business needs. Once everything feels right, you can confidently scale up. Personally, I highly recommend this app. I’m genuinely impressed so far, especially with Seth’s remarkable professionalism and proactive support.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Very glad to have found this app, extremely useful for my operations. Special shoutout to my service manager SCOTT for helping me along every step of the way! His dedication is unparalleled, surpassing the expectations of myself and my whole team. Best service that we’ve received by far!!!

Using app

10 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 29, 2025

We really tried to make this app work for our store, but the experience has been frustrating from start to finish. Core functions like pricing and variant management simply don’t save correctly, forcing constant re-editing and wasted time. Basic features such as deleting variants during import are missing entirely.

Using app

14 days

Total reviews

2

Average rating

2.0

5 / 5 Share

Sept. 15, 2025

They have the best shipping rates compare to other agents, the wide range of products available truly stands out. My service manager, SETH is very professional, always responsive and helps solve any issues quickly. Their dedication to making your shopping experience effortless is remarkable. The platform is user-friendly, it has saved me a lot of time from editing to migration of products to my store. If I had learned about this platform earlier, would have been much better. Very good for business.

Using app

6 days

Total reviews

6

Average rating

3.7

All reviews

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