BuckyDrop‑Dropshipping & Brand
BuckyDrop: All-in-One Branded Fashion Dropship Solution.
Rating
4.3
feedback
17
chart
#3,754
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
18%
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Less than a year
65%
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More than a year
12%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, highlighting aspects such as exceptional customer service, efficient fulfillment processes, and user-friendly platform. Users appreciate the wide range of products available and the dedication of the support team in resolving issues promptly. The app is praised for saving time on tasks like editing and product migration, making it a valuable tool for businesses. However, there are some negative comments regarding long delivery times, lack of weekend support, and difficulties in synchronizing images and SKUs.
Highlights
Review RSS Feed
All reviews
Sept. 15, 2025
They have the best shipping rates compare to other agents, the wide range of products available truly stands out. My service manager, SETH is very professional, always responsive and helps solve any issues quickly. Their dedication to making your shopping experience effortless is remarkable. The platform is user-friendly, it has saved me a lot of time from editing to migration of products to my store. If I had learned about this platform earlier, would have been much better. Very good for business.
Sept. 25, 2025
I’m really disappointed with : 1-The long delivery time. 2-They will never reply to you online . 3-No one by the weekend works so if you have any questions you have to wait 2 days
Dear Djolie, Thank you for sharing your feedback—we care deeply about resolving your concerns, and we’ve checked all records to address them sincerely. 1. About "long delivery time": Your August order was unpaid, so no delivery process started. We reached out via email/WhatsApp to clarify but didn’t get a reply. For all paid orders, timely delivery is our top priority, and we’re eager to assist if you have any follow-up needs here. 2. Regarding "no online replies": You contacted us at China’s midnight (Canada-China time difference). We replied within 24 hours and offered to set a fixed chat time that works for you—we never want time differences to block your support, but didn’t hear back. We’re still happy to adjust our schedule to your convenience. 3. For "no weekend support": We actually replied to your weekend messages the same day—we make it a rule to avoid letting users wait, and we’ll keep ensuring timely help even on weekends. We’ve tried connecting with you via WhatsApp and email multiple times to work through these points, but haven’t gotten a response—so we’re reaching out here, hoping to keep solving this with you. We noticed you viewed our messages and asked about other processes; your account manager is still on WhatsApp, ready to listen and help whenever you’re open to it. To all users: BuckyDrop’s core is solving your problems. We’re committed to thoughtful, transparent service, and we’ll always take the extra step to respond to your questions and resolve concerns. Best regards, The BuckyDrop Team
June 6, 2025
Exceptional Customer Service & Quality! I’ve tried multiple suppliers in the past, but none compare to Buckdrop! From start to finish, their customer service has been nothing short of amazing. The team is responsive, professional, and genuinely cares about ensuring you have a great experience. Not only is their service top-notch, but the quality of their products (or services—depending on what you're reviewing) is outstanding. They go above and beyond to meet expectations, and it shows in every interaction. If you're looking for reliability, great communication, and a supplier that truly delivers, Buckdrop is the way to go. Highly recommend—they’ve earned a loyal customer in me!
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