BuckyDrop‑Dropshipping & Brand
China Sourcing Expert with Quality Control and Private Label.
Rating
4.4
feedback
21
chart
#3,752
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
19%
-
Less than a year
67%
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More than a year
10%
Reviews Summary
The reviews for this Shopify app are mostly positive, highlighting exceptional customer service, dedicated account managers, and efficient operations. Users appreciate the responsiveness of the team members, especially Seth and Scott, who go above and beyond to assist with any issues. The app is praised for its user-friendly platform, time-saving features, and competitive shipping rates. However, there are a few negative reviews mentioning issues with core functions like pricing and variant management, as well as long delivery times and lack of weekend support.
Highlights
Review RSS Feed
All reviews
Jan. 1, 2026
So far, I’ve had a very positive experience working with this app. The team is extremely helpful, and the service has been smooth and reliable. A special mention goes to my account manager, Seth. He is highly professional, very proactive, and always responsive. What really stands out is his dedication—he often works overtime, even outside normal working hours in China, to assist with any business, technical, or operational issues. That level of commitment is rare and truly appreciated. I recommend starting by testing the app with a store that has a low order volume. This allows you to properly understand how the system works, build trust with the service, and evaluate whether it fits your business needs. Once everything feels right, you can confidently scale up. Personally, I highly recommend this app. I’m genuinely impressed so far, especially with Seth’s remarkable professionalism and proactive support.
Dec. 30, 2025
Very glad to have found this app, extremely useful for my operations. Special shoutout to my service manager SCOTT for helping me along every step of the way! His dedication is unparalleled, surpassing the expectations of myself and my whole team. Best service that we’ve received by far!!!
Dec. 15, 2025
Horrible service, especially Sonia. Too many problems and glitches. Order Instructions are not being followed by Sonia and other members. I contacted CEO once regarding all these issues few months ago after that everything was good for few months. I will have to send another complaint e-mail to CEO most likely. These people are either hate their work, or they do not know what they are doing. They respond super late, and most of the orders that should go out in 3-4 days are going out in 10-15 days sometimes which is not acceptable, resulting in bad customer experience and negative feedback, sometimes chargeback from customers. They are not responding to emails and whatsapp messages for hours even though it is within their business hours. The app is glitchy, some orders are not being shipped, sitting at the warehouse for weeks. it's just too many problems. I remember having 6 people in whatsapp group where I left twice because it takes over an hour for one of them to respond to simple questions. it's just bad.
Store
My Store
Using app
About 1 month
Oct. 29, 2025
We really tried to make this app work for our store, but the experience has been frustrating from start to finish. Core functions like pricing and variant management simply don’t save correctly, forcing constant re-editing and wasted time. Basic features such as deleting variants during import are missing entirely.
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