All reviews

Rating Breakdown

  • 5
    90% (542 ratings)
  • 4
    4% (27 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (17 ratings)

Reviews with Text

  • 99% (595)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 21, 2021

Not only is this app very user friendly and easy to use, but they also went above in beyond trying to help me accomplish my vision. Thank you Buddha Mega Menu!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

It was a pleasure working with you and we are so happy that you enjoy using our app. Thank you for the amazing review!

5 / 5 Share

Jan. 19, 2021

Excellent app and incredible support. Very responsive and helpful. This app has improved the functionality and appearance of my website making it more professional and user friendly.

Using app

12 days

Total reviews

24

Average rating

5.0

Developer Reply

Thank you so much for the great words. We are happy that our menu improves your website experience! If you need our help again, please let us know!

5 / 5 Share

Jan. 12, 2021

Great app! Designed a mega menu and Roxana / Anca was kind enough to install it for me. 10/10 Would recommend.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad we could help! It was a pleasure working with you :) Thank you for the great review, it means so much to us Have a lovely day!

5 / 5 Share

Jan. 11, 2021

This is an excellent app to create eye-catching menu items! Product images can be previewed from the menu, making the user journey more favourable and increases the likelihood of conversion as they can easily see the sub-menu categories laid out beautifully. Customer service is great! We initially had a challenging time replacing the old menu, but the support team fixed the issue and replaced it from their end. Highly recommended!

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the incredible words and the great review! We are so happy to learn that our app improved your store. Also, it was great working with you too :) If you need our help again, don't hesitate to reach us! Have a great 2021! Rox

5 / 5 Share

Jan. 1, 2021

Great app for making your website more user friendly. Anca & Calin did a great job helping me out with an improvement on my website. I would highly recommend!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review! It is so important for us :) And we are so glad we could help! Have an amazing 2021! A&C

5 / 5 Share

Dec. 17, 2020

I used this app to customize and simplify our main navigation menu and it was so easy to use and works like a charm. Their customer service is impeccable! Incredibly helpful, polite and quick to respond. I had some technical issues with the menu because another app I was using conflicted with it. They fixed the problem for me in no time. Highly recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the incredible review! It is so important to us to read these words as we work so hard on this app :) It was a real pleasure working with you and if you ever need our help again, please let us know! Have a great 2021! Rox

5 / 5 Share

Dec. 15, 2020

I just started with this app and am finding it easy to use. I needed a tree type of menu and this is providing that option.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy to hear our app helped you :) Thank you so much for the great review! Have a great 2021 ! Rox

5 / 5 Share

Dec. 11, 2020

Great app and great customer service!! Very easy to use and install, the customer service is very helpful

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review :) It was great working with you too ! If you ever need our help again, please let us know. Have an amazing 2021! Rox

5 / 5 Share

Nov. 24, 2020

This app was recommended by our agency for conversion optimization. We have been using it for a while and this helped our customers easily search and look at our collections and products in such an easy way, leaving us with a higher conversion rate since activated.

Using app

6 months

Total reviews

12

Average rating

5.0

Developer Reply

I am so happy to read your review! Thank you so much for the nice words! We hope you continue to enjoy using our app! Rox

5 / 5 Share

Oct. 30, 2020

Great app that helped us get the menus as we wanted them. The support were also helpful with setting up so we got the right font in our menus because we are using a specific font.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! It means so much to us :) We are glad we could help ! Have an amazing day Rox

5 / 5 Share

Oct. 27, 2020

I needed this app to allow nested menus as the theme i was using didnt allow it. This worked great for what I wanted and when I needed something small changed they were so helpful and solved my problem quickly. Highly recommend this app.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the positive review! We are so glad that using our app is a positive experience. It was a pleasure working with you! Have a lovely day! Rox

5 / 5 Share

Oct. 7, 2020

This helped our business have a beautiful drop down menu with images that really helps our site be more user friendly. Every time I need help I get a quick response and my problem taken care of.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy to hear this! Thank you so much for the amazing review, it means so much. If you ever need our help again, don't hesitate to reach us :) Rox

5 / 5 Share

Oct. 7, 2020

Great Customer Service and they helped us implement certain details we need for our shop. Awesome App with Awesome customer service base.

Using app

19 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this great review :) We are so happy that we could help and it was a real pleasure working with you. We wish you a great Sale Season! Rox

5 / 5 Share

Oct. 5, 2020

I love this app! Perfect solution for my needs and excellent customer service - prompt and friendly.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the great review :) It means so much to us! We are so happy that you find our product useful. If you ever need our help again, please let us know. Rox

5 / 5 Share

Sept. 30, 2020

The app works as intended and is easier to work with than the native shopify menu. The support is actually pretty good if there's any issues.

Using app

14 days

Total reviews

22

Average rating

5.0

Developer Reply

We are so happy to hear that you are happy with our app and our support team :) We are doing our best every day. Thank you so much for the amazing review, it means so much to us :) Have a lovely day! Rox

5 / 5 Share

Oct. 5, 2020

After leaving a negative review previously, the app developers reached out to me and were very helpful-- Top notch customer service, as they sent their developer into our code to help resolve the issue! That's above and beyond customer service. As an added note, ensure you check the "disable app" button for the menu prior to uninstalling. This will prevent you from having leftover code like we did.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for changing the review! You cannot imagine how much it means to us. We are happy that it is all sorted now. We wish you only the best with your future endeavours :) Have a great day! Rox

5 / 5 Share

Sept. 17, 2020

Incredibly easy to use and absolutely amazing and prompt support when we encountered an incompatibility with another app. If you are looking for a great looking menu, don't hesitate. Get it now!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review! We are so happy that you are satisfied with our app :) It was a real pleasure working with you, if you need our help again, please let us know! Rox

1 / 5 Share

Sept. 14, 2020

This is not a good application for reliability , nor if you want to get in touch with their customer service. Its only by email, no way else to contact them. Their navigation goes down many times, disrupts the smoothness of your site. We do not recommend this application, to many risks. And then no one to get ahold of to take care of the problems. Not a good feeling. There is better out there, as we have now.

Using app

Over 2 years

Total reviews

3

Average rating

1.0

Developer Reply

Hello, I am very sorry about the issue that occurred on 10th of September. I know as a business owner myself how crucial it is to make sure you don't have a downtime. As we explained in each of the emails you sent us, the issue was caused by a change made by Shopify to the script tags which affected our app and other Apps on the app store. We weren't given a previous notice about this change so we could not prevent this. We take responsibility for every one of our faults, but in this case we could not have prevented it. Also, it was 2 am at our end when the issue occurred and we were working like crazy to solve the issue. And we solved it quite rapidly (a few hours) considering the huge amount of customers. So I think this speaks a lot about our customer service and our commitment. I just want to mention that I searched through our emails and I saw that you had our app installed for 2 years and 9 months in which time you only contacted us once saying that the menu was not working ok, we sent you a reply with screenshots showing that was displaying perfectly and no response after from you. Also on 10th of September 2020 we replied to all 5 of your emails and we received no answer. Indeed we are offering support only via email but it is a great support. Our reply time is very short and we always come back with a solution. Again, if my colleagues leaving their children in the middle of the night to solve a customers problem is not a good support, then I do not know what it is. My reply might seem a bit personal and honestly it is. Because we put our heart and soul in this. And at least my colleagues amazing work should be taken into account. Again I am sorry about the downtime, no merchant should have experienced this and I wish you all the best in the future. Rox

5 / 5 Share

Sept. 14, 2020

App works great and customer service has been very helpful and knowledgeable! Highly recommend 5 Stars!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars :) It means so much ! Have a lovely day! Rox

5 / 5 Share

Sept. 14, 2020

The app is very simple to use. The support is very fast and efficient, i had a problem with the correct view of the menu and they reply me very fast to fix the issue.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We are so excited to hear you are happy with our app :) We hope it will help your business! Have a great day! Rox