All reviews

Rating Breakdown

  • 5
    90% (1,173 ratings)
  • 4
    4% (57 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (19 ratings)
  • 1
    3% (42 ratings)
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5 / 5 Share

April 3, 2019

Easy-to-handle and user friendly product, great support team ! Was using the Free version and thinking about upgrading. Highly recommended

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear you are happy with us and you consider upgrading! This means so much to us :) If you have any questions about our plans, please reach us at [email protected] Have an amazing week-end!

3 / 5 Share

March 29, 2019

I tried this App and had a couple issues which happens, i was hoping to get them sorted out so I contacted support twice but no reply... I have since found a cheaper and better Menu App

Using app

5 days

Total reviews

9

Average rating

3.3

Developer Reply

We are sorry you didn't have the best experience with us. We looked through all our emails and all we could find is an email from 24th of March to which we replied but we didn't receive any response back. We did reply to the same email address you contacted us from. Also one colleague of mine reached you again this morning via email. We also tried to find a new contact email on your website, in case ours got lost on the email you contacted us from, but we didn't find any contact form. We take our job very seriously and we always reply to all of our clients as soon as possible. We are eager also to help you create the best menu for your website. So if you are still willing could you please double check if maybe our email got lost in spam, as we learned that sometimes this happens? You can reach us anytime at [email protected] Thank you and hope to get this sorted as soon as possible!

5 / 5 Share

March 28, 2019

I am a medical student. I find the app very useful and user-friendly. For now, I am using the free version, but I expect that I will upgrade soon. I sell clothes and medical products.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind review! It's been a pleasure working with you :) We wish you good luck with your business and many sales!

5 / 5 Share

March 26, 2019

This app allows us to create clean and easy too navigate menus for our site. It’s user friendly we highly recommend this app.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is an amazing pleasure to read your feedback and we are glad this app helps you :) Have an amazing day and great sales!

5 / 5 Share

March 25, 2019

You guys are bloody legends! You helped speed up the app for us and also duplicated the code across multiple shopify sites which was super helpful! Can't recommend this app and these developers more highly!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for putting a smile on our faces :) Your review means so much for us and it is a pleasure working with you and helping you get the most out of this app. We're here for you if ever needed more help with our app! Have an amazing day!

5 / 5 Share

March 25, 2019

Service client très réactif très aimable et avec des explications , une bonne application efficace et simple d'utilisation. Je ne peut que la conseiller à ce jour :)

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour les bons commentaires :) Cela signifie beaucoup pour nous! Sachez que nous allons continuer à travailler dur chaque jour pour ajouter de nouvelles fonctionnalités à notre application et en faciliter l'utilisation. N'oubliez pas de nous contacter si vous avez d'autres questions sur notre application, [email protected] À bientôt! :)

5 / 5 Share

March 25, 2019

This app does everything I need - does it well - and it's free. I'll definitely consider upgrading in the future if my needs change.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words. We are so happy you find this app useful! If ever in need for more questions about our apps features, don't hesitate to reach us at [email protected] Have an amazing day and great sales!

5 / 5 Share

April 16, 2019

This APP is spectacular i have not been able to find a better one Thanks for the tools to make my life easier, it does everything i need and more. woodwatches24.com

Store

©

Using app

4 months

Developer Reply

We're so happy to hear this :) We always have been and still are committed to improve our apps features and the user experience. ps: thank you for the updated review it means a lot since you had the chance to test it even more in this time :) We are glad you find our app useful! Have an amazing day!

5 / 5 Share

March 21, 2019

It's a great app to organize your navigation menu, especially for sub categories like I needed. Easy to use also!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review! It's always so powerful for us to read positive feedback :) We wish you great sales today!

5 / 5 Share

March 19, 2019

I have been using Mega Menu for a few years now, and it works really well. Fast and knowledgeable tech support, and integrates well into my theme!

Using app

About 6 years

Total reviews

3

Average rating

5.0

Developer Reply

It means so much your appreciation especially since you are using our app for so long and you had time to observe it during this time. Thank you for staying with us and we hope that we will continue to make this experience positive for you! Have a lovely day!

5 / 5 Share

March 18, 2019

Buddha Mega was exactly what I was looking for! It is so intuitive and easy to use. Makes all the difference!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! It means so much for us and we are happy that the app helps you :) Have an amazing day!

3 / 5 Share

March 19, 2019

I really like this app visually and functionally, unfortunately it crashed the other day and rendered my main menu unusable for a couple of hours, forcing me to change back to my original Shopify menu as they sorted out their server issues. Got it back running again and all my previous information was still there so just had to re-install and publish it and it was back to normal. Although this happened I am still happy with the app and it's functions and will keep using it, hopefully it wont happen again.

Store

Rockins

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

We are very sorry for the inconvenience and that the access to our app admin was not available for 3 hours. As we mentioned during our email conversations, this error should not happen again. We are pleased that you are happy with our app's functionalities and please know that you can reach us anytime you need any help from us. You can do this at [email protected] Have a lovely day and good luck with the sales!

5 / 5 Share

March 18, 2019

I used the app to add a tree of drop downs on my main menu as my current theme does not support multiple levels of drop downs. It has done the job perfectly, really clear instructions with short clear video tutorials. I’d highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the nice words! We worked a lot to make the app as easy at it can be to use it and we are always delighted when we see our customers tutorials that the app is useful for their stores. Have a lovely day!

5 / 5 Share

March 13, 2019

Awesome app and great customer service! Has a great free plan for people who's just getting started. Try it

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear this! It was a pleasure working with you:) Have a great day!

5 / 5 Share

March 13, 2019

Great app. I had some issues, but through their support it quickly got resolved within 1 email and response within the next business day.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are happy we could help you and it was a pleasure working with you. Thank you for the review :)

4 / 5 Share

March 12, 2019

I had no problems using this app and like that you get one free option i think its a bit stupid that you have to write 100 characters minimum review though...

Using app

6 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for the review :) We are happy our app helps you! The request of the minimum characters into the review it's a Shopify rule and it's the same for all apps. Have a lovely day!

5 / 5 Share

March 12, 2019

We experienced a slight glitch when we first installed the app but Calin and Anca were Fantastic! Resolving the issue required digging through code in our theme and their above and beyond service was exceptional. I would give their support team ****** 6 Stars if I could.

Using app

7 days

Total reviews

5

Average rating

4.4

Developer Reply

Hey! Thank you so much for the nice words, it means a lot to us! We are happy we could help you and please let us know we are here for you if anything else comes up! Have a great day!

1 / 5 Share

March 12, 2019

Horrible App. The thing makes my website VERY slow. I had the full paid version and they did not answer a single one of my customer service questions. 100% would NOT recommend. Go find a better app that works correctly.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

We are sorry to hear that. However, our team did reply to your email from 12th of March on the same email address you contacted us from. Did you receive our email? Our team has just sent you another email with proof of the reply. Customer service is very important to us and we always reply to our customers. As for the website becoming slow because of our app, this shouldn't happen as our app is optimised as much as it can be, however we are happy to investigate this with you if you are willing to give it another try. Thank you!

2 / 5 Share

March 9, 2019

The app is too expensive for what you are getting. No customisation possibilities. I switched to another app.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

We are very sorry to hear you are disappointed with us. Although we have payed plans, we also offer a Free plan, as we wanted to offer everyone the possibility to have a mega menu. As for customising the Mega Menu, in our dashboard you can easily add some styling by just selecting the options. For advanced styling options, as per email conversation, we strongly recommend the use of an expert developer. The CSS files can be edited (and we provided you with the steps to do it). We hope you understand and we wish you all the best!

5 / 5 Share

March 17, 2020

Our store has a large collection with many categories. The Simple menu from Mega Menu was perfect for allowing us to make the menu easier to navigate. It was easy to install, create, and update. Their support is excellent – timely and thorough. Great app!

Using app

Over 1 year

Total reviews

10

Average rating

4.9

Developer Reply

Thanks for the kind words, we are glad the app is useful for you. As per the talk in emails, we will definitely consider with our team if we cn add the Contact form in the Mega plan. Have an amazing day!