Buddha Mega Menu & Navigation
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Two stars because it is actually a good menu. It would have been zero. After finding small issues (but large enough to warrant a support ticket, such as: the menu loads over the existing menu so it always loads half a second after the page has loaded, and loads OVER the existing menu. Meaning people see the original menu, and then your buddha menu, and other things) But the customer service is just horrendous. After submitting a ticket they asked for collaborator access (via shopify only, never replying to my email), I granted this, assuming they wanted to inspect before answering me. Then, they disabled the app, again with no email response and left it there for a day. Then I re-enabled it to continue testing on my draft template. This morning I logged in and they enabled the app on my live site - thus changing my live site's navigation to an incomplete, broken link, non-sensical menu system causing my lowest sales this year, several phone calls with "how do I...." and worst of all, revealing un-announced products to the general public and my customer base. Absolutely SHOCKING that this can happen.
I'm sorry you feel this way, but we did reply to you twice on Wednesday and I'm afraid you did not receive our emails. In the first one sent on Wednesday at 10:35 I requested you the access and you did not reply us back, just approved it. The 2nd email was sent the same day at 11:07 when I advised the ticket was assigned for investigation to our technical team and you never replied us back. So, the only explanation is that you did not receive our answers at all and you assumed we were messing with your menus when instead we were just trying to check the problem. After my initial 2 emails, my colleague from technical team solved the issue and emailed you back twice. The first email, as per our records, was sent on Thursday at 04:48 and the 2nd one at 04:50 when he confirmed the issue was fixed. Please try to use a valid email address so that we can continue to communicate with you if you still need our assistance.
The app works great. Its very easy to configure and you can translate the menu to different languages. Also, the support is great! They answer quickly and are very helpful!
Thank you so much for taking the time to leave us a 5 star rating! It's much appreciated! We’re so glad that our app and support team is what you’re expecting and we're looking forward to bring more benefits to your store.
It's a simple solution to implement but well made, the support team is very friendly and fast.
Thank you so much for taking the time to leave us a 5 star rating. It's much appreciated! We're looking forward to bring more benefits to your store. Have an amazing day!
Super app, viele Funktionen aber einfach zu bedienen.
Thank you so much for the lovely review! It's much appreciated! We’re so glad that our app is what you’re expecting and hopefully with the future developments we can exceed your expectations. Have an amazing day!
L'application est très simple à utiliser, et la version gratuite propose de nombreuses options. Je les ai contactés en raison d'un problème d'affichage, et ils ont fait preuve d'une réactivité exemplaire tant pour répondre à ma requête que pour résoudre le problème.
Merci beaucoup pour cette excellente critique, cela signifie beaucoup pour nous! Nous espérons que vous continuerez à profiter de notre application. Passez une bonne journee!
Buddha Mega Menu has a plethora of free options, and the support team is still helpful even if you have not purchased the paid version. Now I am on the paid version for the advanced features, and I couldn't be happier! Great product, great support!
Thank you for the lovely review and for your appreciation! We value all customer feedback and we’re happy to hear you enjoy using our app. We’re here for you anytime!
Amazing app, with great support. I had to do a minor change that required some coding, and they did everything for me in just a couple days.
Thank you for this amazing review and for being with us for the past 3 years! We value all customer feedback and we’re happy to hear you enjoy using our app. Have a lovely day!
Great customer support and tons of features, definitely recommended
Thank you so much for taking the time to share your impressions! We greatly appreciate the time you took to share your experience with our technical support team. Have a lovely day!
Having used the Buddha Mega Menu app for a considerable period now, I can confidently say it's a valuable addition to my website. The app has consistently demonstrated reliable performance and impressive functionality. From the outset, the user interface proved to be user-friendly, allowing me to effortlessly navigate through the customization options. Customer support has been consistently prompt and helpful, addressing any queries or customization needs promptly. This level of service has contributed significantly to my overall satisfaction with the app.
Thank you for this amazing review and for being with us for the past 8 months! We value all customer feedback and we’re happy to hear you enjoy using our app. Have a lovely day!
Nice app and the support team is responsive, helpful, and quick to address any queries or concerns.
Thank you so much for taking the time to leave us a 5 star review! We greatly appreciate the time you took to share your experience with our technical support team. Have a lovely day!
Great customer service! Highly recommend.
Thank you so much for taking the time to share your impressions! We greatly appreciate the time you took to share your experience with our technical support team. Have a lovely day!
無料プランでしか使用していませんが、直感的で分かりやすく、とても便利なアプリです。今後、メニューのデザインを変えていきたいので、有料プランでどの程度の自由度があるのか検証していきます。
Thank you so much for your lovely review! It’s great to know that we made the app work the way you expected. We're hoping to bring more benefits to your store in the future.
Seems to work excelent.
Thank you so much for taking the time to leave us a 5 star review! We work hard to create good experiences with our app and feedback like this makes it all worth it. We’re here for you anytime!
Highly recommend this app. Their customer service team is very reliable and responsive, providing a great experience for the customer. The team are helpful and were quick to address our needs albeit ours is a free subscription only. This level of small business support is unprecedented.
Thank you for this amazing review and for being with us for the past year! We greatly appreciate the time you took to share your experience with our support team. We're hoping to bring more benefits to your store in the years to come. Have a lovely day!
Met all our expectations and customer service is really good by answering all our questions in a very short time.
Thank you for the lovely review and for your appreciation! We’re so glad we were able to help you. Please don’t hesitate to contact us at [email protected] or via our chat service if you need further assistance with our app. We’re here for you anytime!
We like this app very much. The menu is easy to create and the features (e.g. adding icons or labels) are really nice. You have various possibilities to design the menu (colour, fonts, position) and the submenu opens quickly in the live-shop. We had a problem with the translation and the support was great. The problem was fixed and we were shown how we should proceed next time (another translation app caused the problem). Thank you for you service!
Thank you for the lovely review and for your appreciation! We’re so glad we were able to help you. Please don’t hesitate to contact us if you ever need further assistance with our app. We’re here for you anytime!
te da muchas opciones de menú y el soporte es muy bueno!
Muchas gracias por la evaluación de 5 estrellas! Significa mucho para nosotros! Además, si tiene alguna otra pregunta o problema relacionado con nuestra aplicación, no dude en contactarnos en cualquier momento.
Great App, easy to use. Created the navigation menu the expensive Theme Vision could not! A little problem was solved via support in short time. Highly recommend!
Thank you for the lovely review and for your appreciation! We’re so glad we were able to help you. Please don’t hesitate to contact us if you ever need further assistance with our app. We’re here for you anytime!
Great app—simple to use, easy to update, and the support team is incredibly responsive and helpful.
Thank you so much for taking the time to share your impressions! We greatly appreciate the time you took to share your experience with our technical support team. Have a lovely day!
Amazing Free tool, that cover all your menu needs (: Always helping when needed. Highly recommended.
Thank you so much for taking the time to leave this excellent review! We work hard to create good experiences with our app and feedback like this makes it all worth it. Have a great day!
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