Hextom: Bulk Image Edit & SEO
Boost sales with automated SEO optimization and image editing
Rating
4.6
feedback
625
chart
#325
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
28%
-
Less than a day
11%
-
Less than a month
23%
-
Less than a year
28%
-
More than a year
10%
Reviews Summary
The Shopify app has received overwhelmingly positive reviews from users who appreciate its ease of use, time-saving features, and excellent customer support. Users have highlighted the app's ability to bulk edit images, optimize SEO, and streamline various tasks related to image management. The customer service team has been praised for being responsive and helpful in resolving queries. However, there are a few negative reviews that mention issues with the app not functioning as expected, such as problems with image renaming, file management, and watermarks. Some users also expressed dissatisfaction with the customer support response in certain cases, citing delays or lack of resolution.
Highlights
All reviews
March 10, 2026
This is completely unacceptable. We purchased your plugin and reached out to support multiple times, yet no one is responding. For a paid service, this level of support is extremely disappointing. On top of that, the app itself is clunky, confusing, and not user-friendly at all. Instead of helping our workflow, it just makes things harder. We expect a response and proper support as soon as possible.
Feb. 18, 2026
Excellent app that delivers exactly what it promises, with a wide range of customizable settings. You can easily back up your content and restore it if you encounter any issues with your theme, which provides great peace of mind. The customer service team was responsive and provided a clear, precise answer to our request.
Dec. 8, 2025
A fantastic app where the developer has pretty much thought of everything! Used to resize, reduce file size of loads of images to help increse page load speed. Can do so much more.
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