Hextom: Bulk Image Edit & SEO
Shopify native image App - Bulk Image Edit by Hextom
Rating
4.7
feedback
650
chart
#174
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
28%
-
Less than a day
10%
-
Less than a month
22%
-
Less than a year
29%
-
More than a year
10%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the app for its time-saving features, ease of use, and excellent customer support. Many users highlighted the app's ability to quickly edit images in bulk, optimize for SEO, and streamline various tasks related to image management. The customer service was also highly commended for being responsive and helpful in resolving any issues users encountered. However, there were a few negative reviews mentioning issues with the app's functionality, such as problems with file renaming, image quality degradation, and difficulties in undoing changes.
Highlights
Review RSS Feed
All reviews
Nov. 29, 2025
The editor doesn't save the state of the a session. Often, I am in the middle of selecting photos from a large set, and a wrong mouse click takes me back to the previous page after which I have to start making the selection all over again.
Aug. 20, 2025
app is completely useless adds the same image via files so completely clogs up your library pooor design poor app poor support i asked for a refund due to multiple errors and they never gave it back to me
We're very sorry to hear about your experience. We've already processed your refund and sent several follow-up emails but haven't received a response yet. When you have a moment, please check your inbox or spam folder, or contact us at [email protected] so we can confirm everything has been resolved. We truly appreciate your feedback and hope your experience with us improves.
Aug. 19, 2025
false advertising. free 50 images editing is not included on renaming feature. Deceitful, i want to try before paying, this is very disapointing.
Thank you for sharing your feedback. We've tried reaching out via email but haven't heard back yet. When you have a moment, please check your inbox or spam folder, or contact us at [email protected]. We'd be glad to assist and help resolve this for you.
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