Hextom: Bulk Image Edit & SEO for Shopify

Hextom: Bulk Image Edit & SEO

Boost sales with automated SEO optimization and image editing

Developer

Rating

4.6

feedback

625

Reviews

chart

#325

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    28%
  • Less than a day
    11%
  • Less than a month
    23%
  • Less than a year
    28%
  • More than a year
    10%

Reviews Summary

The Shopify app has received overwhelmingly positive reviews from users who appreciate its ease of use, time-saving features, and excellent customer support. Users have highlighted the app's ability to bulk edit images, optimize SEO, and streamline various tasks related to image management. The customer service team has been praised for being responsive and helpful in resolving queries. However, there are a few negative reviews that mention issues with the app not functioning as expected, such as problems with image renaming, file management, and watermarks. Some users also expressed dissatisfaction with the customer support response in certain cases, citing delays or lack of resolution.

Highlights

Ease of use and time-saving features
Excellent customer support
Bulk image editing and SEO optimization
Issues with app functionality
Mixed feedback on customer support

Rating Breakdown

  • 5
    87% (544 ratings)
  • 4
    8% (51 ratings)
  • 3
    2% (10 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (16 ratings)

Reviews with Text

  • 99% (617)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 17, 2026

Great app

Using app

About 20 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

March 10, 2026

This is completely unacceptable. We purchased your plugin and reached out to support multiple times, yet no one is responding. For a paid service, this level of support is extremely disappointing. On top of that, the app itself is clunky, confusing, and not user-friendly at all. Instead of helping our workflow, it just makes things harder. We expect a response and proper support as soon as possible.

Using app

11 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 18, 2026

Excellent app that delivers exactly what it promises, with a wide range of customizable settings. You can easily back up your content and restore it if you encounter any issues with your theme, which provides great peace of mind. The customer service team was responsive and provided a clear, precise answer to our request.

Store

Agapée

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Recommend Hextom, excellent apps.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

A fantastic app where the developer has pretty much thought of everything! Used to resize, reduce file size of loads of images to help increse page load speed. Can do so much more.

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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