Hextom: Bulk Product Edit
Bulk edit, CSV import & export products, orders, customers
Rating
4.8
feedback
1,913
chart
#73
All reviews
Rating Breakdown
June 18, 2024
I have only good things to say about this app. I use it daily for all the changes that need to be made to products, either with the bulk editor or through CSV export/import. It also offers scheduled tasks and the ability to send exports via email. The support team is always available and helpful. We recently resolved a bug (the first one I’ve encountered in two years of using the app on many Shopify stores) in less than half a day. Highly recommended!
June 17, 2024
Darren is very professional and took time to answer to all my questions. Really I great experience. He mades my day, thank you team Hextom!
June 19, 2024
UPDATE: Hextom have now reinstalled the alphabetical sorting of collections and I can now use the app again. The app is great so why change the UI? Developers need to communicate intended changes to apps BEFORE making changes. Everything was working perfectly - really great app - until the UI was changed. Now I can't quickly select a collection (I have hundreds of collections) and now have to scroll down an enormous list which is no longer in alphabetical order no matter how I arrange my collections on shopify - before the UI change the list was always presented alphabetically no matter how the arrangement was listed in shopify. I try typing the name of a collecti me to a random collection starting with that letter then i type the next letter and rather than add it to the string I then get a collection starting with the next letter typed. After playing around a bit I managed to get the characters typed to make a string but only if I typed super quick - so quick that I make mistakes as I'm not a professional typist. At no time did I receive any notice of intent from Hextom stating that the UI would be changed - I certainly wasn't asked for any input on intended changes and how they would impact my use of the app. Was any user consulted before the UI was changed? Did the "developers" perform any testing before changing the UI? Hextom just seems like another business which treats its paying users with utter contempt. What a shame, the app was really good and easy to use before this fiasco and I would happily have left a 5 star review. When reaching out to the customer service at hextom I was asked not to leave a review of my opinion of the UI changes. Before they were introduced (with no warning) I would have shown that respect but since you choose to treat your paying customers with such contempt, I feel other prospective app users should know what kind of business they are dealing with.
June 12, 2024
Je remercie l'équipe d'avoir été là pour moi en cas de besoin. Je recommande cette application vivement
June 10, 2024
I've had it a few weeks now, and I love it. Saves me time and it's stuff I hate doing!
June 6, 2024
Excellent App! This app is an essential tool in managing numerous aspects of our store with over 10,000 skus, and we are continually discovering new ways to utilize it. From re-organizing collections to building promotional pricing, the App is quick, accurate and reliable. When we’ve had questions, customer service was quick to respond. Highly recommend!
May 9, 2024
Hextom offers a wide variety of tools that lead to it becoming a mainstay in our stack.
April 25, 2024
You need this app if you have a large number of products, quickly runs updates. Excellent and and Excellent customer service.