Ablestar Bulk Product Editor
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Sorry to hear you had a bad experience with the app. I've looked through our logs and didn't see any issues with your bulk edits but if you reply to our email we can help you out with whatever isn't working for you. Thank you, Daniel
Thank you for your feedback. We didn't see any immediate issues while you were using the app and we've tried reaching out but haven't heard back. If you're still stuck just let us know, we're more than happy to help you out. Best, Daniel
Editor is not able to edit Image alt text of existing images. These are my experiences with the support of this company. I asked them roughly 5 times after that issue. Every conversation with them ended like that - it should work, please send us the file for testing. They have done nothing with the file and told me that it should work. After explaining them over and over what I want to do, they send it to discuss it with the team. After days I got an answer that it works now. No explanation what to do nothing. And guess it still does not work... Wasting hours with the support, and still not able to add image alt text to existing pictures. Thanks EU regulations!
I apologize for the issues editing the alt text of existing images, as we mentioned in our email conversation, the issue was fixed the same day it was sent to the development team. Looking through our messages it appears there was a two-week gap between our reply and your follow-up. Then, the same day we received your follow up message the issue was resolved. Please let us know if there's anything else we help out with and thank you for using our app the last 2+ years. Daniel and the team at Ablestar
**What worked well:** * **Intuitive bulk-editor interface**: Picking a tag filter and choosing “Set text to value” is straightforward. * **Accurate preview and reporting**: The app clearly shows which SKUs you’ve “edited” and gives confirmation messages. * **General metafield support**: I could bulk-set other custom fields without issue. **Where it fell short:** * **Google Shopping fields not updating**: Although the app reported success, the values never appeared in the **Google Shopping – Custom Label 0/1** metafields. * **Lack of namespace clarity**: It wasn’t obvious whether “Custom Label 0” referred to Shopify metafields or Google-channel fields, leading to confusion. * **No visible error**: There’s no warning when a write operation silently fails on the `google_shopping.custom_label_*` namespace. **Suggested improvements:** 1. **Explicit Google-Shopping field mapping**: Clearly label fields with the full namespace (`google_shopping.custom_label_0`) and surface it in the bulk-editor. 2. **Error reporting**: If a write to a Google-channel metafield fails, show an error or flag it in the preview. 3. **Sample verification**: Offer a “Verify in Google channel” step so I can confirm values made it into Merchant Center fields. I approved the \$30 plan hoping to streamline Google feed prep, but since custom labels didn’t actually update, it wasn’t usable for our biggest use case. If you can address the above points, I’d be happy to give Ablestar another try!
Thank you for taking the time to review the app, we're glad you found the interface intuitive but sorry that you had issues editing the custom labels in Google Shopping. The Google Shopping fields like custom labels are stored as Shopify metafields and then synced to Google Merchant Center so they might not appear in GMC right away. We looked through our logs and we do see the metafields being written to, both in the edit you mentioned and in the follow up edits you ran over the next couple days. If you could reply to the email we sent you can we help you figure out why the data isn't being synced between Shopify and GMC to make sure that you're able to manage your feeds as smoothly as possible. Best, Daniel and the Ablestar Team
Once you save filters, they fail to keep them working. We'll consider revising this review once they fix this bug.
We're sorry you were having trouble with the saved searches, they're designed so save time, not cause frustration. We looked through the saved searches on your store and they appear to be working correctly but if you could reply to one of our messages with some more details we'll make sure everything is running how you expect. Thank you, Daniel and the Ablestar Team
I found this very hard to use. I could not figure it out. It installed and uninstalled very quickly. Then I opened a chat for support and told me a few hours. No thank you.
Hello, I'm sorry you found the app difficult to use. There are a lot of options and we're doing our best to make it easy to use. If you could follow up to our support ticket we'd be more than happy to make a screen recording to help you out. As for the time to reply, we're slowly rolling out live chat support (Update: we now have live chat staffed 24/7) but it looks like we replied to your support message within 12 minutes and processed a refund for you. The refund itself does take longer to go through but it should be complete now. Please do let us know if you're still not seeing it. I apologize again for the difficulties you had with the app and we're here to help if you want to take another go at it. Thanks, Daniel and the rest of the team at Ablestar
This App is very disappointing as it contains glitches that has prevented me onboarding. The support staff take a long time to respond to any queries and when they do respond, the explanations are confusing.
I'm very sorry for the issues you were having with the app. It seems like there were two things going on: some confusion between the 'create products' and 'spreadsheet edit' sections of the app, and Excel converting product IDs to scientific notation. We've followed up with some details and a short video over email and we're taking a look to see if we can make this part of the app more intuitive. Apologies again for the issues and please let us know if there's anything else we can help you with. Best, Daniel and the rest of the team at Ablestar
Does not work correctly. 1. can not find collections when using their filter system 2. Choose to change the price on 22 items and said it did but really only changed half. (have screen shot video) Don't use it often so didn't know about how glitchy and bad it was until now. Do not recommend wound up just doing it all manually. Waste of time and waste of money.
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