Prezen Wholesale Order
The reviews for this Shopify App are overwhelmingly positive, with most users praising the app's functionality and the excellent customer service provided by the developer, particularly mentioning Mady and Raj. Users appreciate the ease of installation and customization, as well as the quick responses from the support team. The app is highly recommended for businesses with multiple variations and bulk ordering needs. However, there are a few negative reviews mentioning issues with the quantity selector not working and delays in customer support responses.
The cart once worked well, and now the quantity selector is no longer visible and not working. I have reached out via the email and contact form and I have not heard a response. Meanwhile our customers are upset they cannot order bulk qty items like they had been. Will you be providing support or do I need to find a new app?
I have one product listing where I want my customer to be able to order various quantities from multiple variants. I struggled a little to see what was happening, so I contacted the chat in the app. Mady was super helpful. I couldn't figure out how to grant access so the developer could make the changes on their own, but I was able to add the one line of code in my theme that allowed me to apply this widget just to the one product in my store. I've had the app for all of 30 minutes, but it does exactly what it advertised (and what I needed) so far. It will be well-worth the montly cost if it continues to work.
Awesome app! Works exactly as described. The developer is super responsive. Highly recommend this app!
Thank you so much for your review :)
Mady is very helpful and quick to address my concerns. Excellent Customer Service! Great Job. Thank you.
Used the app to help me create multiple size options for wholesale. Super easy to install and had some immediate help from them to tweak it. Perfect, easy, and very happy.
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