Prezen Wholesale Order for Shopify

Prezen Wholesale Order

Add multiple quantities of product's variations into the cart.

Developer
View on App Store

Rating

4.8

feedback

22

Reviews

chart

#17,166

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    14%
  • Less than a month
    32%
  • Less than a year
    18%
  • More than a year
    36%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising the app for its functionality and customer service. Many users found the app easy to install and customize, especially for managing bulk orders and multiple product variants. The customer support team, particularly Mady and Raj, received high praise for being responsive, helpful, and quick to address any concerns or customization requests. Users appreciated the simplicity and reliability of the app, as well as its ability to enhance the shopping experience for their customers. However, there were a few negative reviews mentioning issues with the quantity selector not working and difficulties in getting a response from the support team.

Highlights

Positive customer service experience
Ease of installation and customization
Functionality for managing bulk orders and multiple variants
Reliability and simplicity of the app
Issues with quantity selector and support responsiveness

Rating Breakdown

  • 5
    95% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)

Reviews with Text

  • 100% (22)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 30, 2023

The cart once worked well, and now the quantity selector is no longer visible and not working. I have reached out via the email and contact form and I have not heard a response. Meanwhile our customers are upset they cannot order bulk qty items like they had been. Will you be providing support or do I need to find a new app?

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 27, 2022

I have one product listing where I want my customer to be able to order various quantities from multiple variants. I struggled a little to see what was happening, so I contacted the chat in the app. Mady was super helpful. I couldn't figure out how to grant access so the developer could make the changes on their own, but I was able to add the one line of code in my theme that allowed me to apply this widget just to the one product in my store. I've had the app for all of 30 minutes, but it does exactly what it advertised (and what I needed) so far. It will be well-worth the montly cost if it continues to work.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

Awesome app! Works exactly as described. The developer is super responsive. Highly recommend this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review :)

5 / 5 Share

Nov. 11, 2021

Mady is very helpful and quick to address my concerns. Excellent Customer Service! Great Job. Thank you.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Used the app to help me create multiple size options for wholesale. Super easy to install and had some immediate help from them to tweak it. Perfect, easy, and very happy.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

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