Prezen Wholesale Order
The reviews are overwhelmingly positive, with most merchants praising the app for doing exactly what they need: enabling bulk ordering, quantity selectors, variant-based ordering, and wholesale-friendly product pages. Users frequently mention that the app is simple to install, works reliably, and helps customers order faster and more easily. A major strength highlighted across the reviews is the support team, especially Mady and Raj, who are repeatedly described as responsive, friendly, fast, and willing to make custom changes or help adapt the app to different themes and store setups. The main negative feedback centers on reliability and support gaps in a few cases. One reviewer reported that the quantity selector stopped working and that they received no response to emails or contact form submissions, which caused frustration for customers trying to place bulk orders. A few reviews also mention limitations or initial setup confusion, such as needing custom code, handling theme changes, or the app not showing quantity levels in certain product configurations. Overall, though, the sentiment is strongly favorable, with support quality and practical wholesale functionality standing out as the app’s biggest strengths.
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The cart once worked well, and now the quantity selector is no longer visible and not working. I have reached out via the email and contact form and I have not heard a response. Meanwhile our customers are upset they cannot order bulk qty items like they had been. Will you be providing support or do I need to find a new app?
I have one product listing where I want my customer to be able to order various quantities from multiple variants. I struggled a little to see what was happening, so I contacted the chat in the app. Mady was super helpful. I couldn't figure out how to grant access so the developer could make the changes on their own, but I was able to add the one line of code in my theme that allowed me to apply this widget just to the one product in my store. I've had the app for all of 30 minutes, but it does exactly what it advertised (and what I needed) so far. It will be well-worth the montly cost if it continues to work.
Mady is very helpful and quick to address my concerns. Excellent Customer Service! Great Job. Thank you.
Used the app to help me create multiple size options for wholesale. Super easy to install and had some immediate help from them to tweak it. Perfect, easy, and very happy.
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