All reviews

Rating Breakdown

  • 5
    90% (500 ratings)
  • 4
    7% (39 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)

Reviews with Text

  • 97% (544)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2019

I had some issues, they listened and solved the issues. I strongly recommend their support team. I will be working with them after the trial period.

Using app

About 1 year

Total reviews

5

Average rating

4.6

1 / 5 Share

Nov. 21, 2019

AWFUL experience!!! I contacted support to as I needed help and they did not understand my simple request and kept calling me "bro". I am a female!!

Using app

19 minutes

Total reviews

4

Average rating

4.0

Developer Reply

We are sorry for the inconvenience. We don't know that you are a Female that's why my support team told you a Bro. I hope you can forgive us. Do you need any other help then please send an email on "[email protected]" to create a ticket or you can also contact us on the Live Chat from our app admin. Looking forward to hearing from you.

5 / 5 Share

Nov. 13, 2019

This is damn nice app. I have been using this ti boost my sales. Awesome customer support replies very fast and accurate

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2019

The app works great and the service I received was fantastic. Needed some help with the input of code to allow bundles to only show on one page and they were very efficient!

Using app

11 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 20, 2019

Great App I must say. I wasn't going anywhere when I was trying to install it but one email to the support solved everything. Really impressed by the customer service provided by Jack.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 18, 2019

This has made it so much easier to not only manage my inventory without assigning another bundle sku, but has given my customers a really efficient way to purchase products. Support is over the top fantastic.

Store

NoNetz

Using app

3 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 30, 2019

Easy setup very straight forward. Just created my first bundle. Hopefully we will get more sales with this app.

Store

Pactimo

Using app

About 1 hour

Total reviews

5

Average rating

3.4

5 / 5 Share

Sept. 30, 2019

Great app but even better customer service! It is 1am and their service team quickly attended to my needs! Highly recommend!

Using app

40 minutes

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 26, 2019

Great support team! They were quick to respond and helped me with what I needed in a really quick turnaround time. Their bundle app looks great on our front end and it's customisable with the help of their brilliant developer team :-)

Using app

12 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 25, 2019

Terrible experience, this app started to cause errors due to which the site could not load completely!!! Beware of using this app.

Store

139DEC

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi We are really sorry for the problem you faced. You might get error when we are doing our server up-gradation. So can you please install it and take look it is working fine in all store. Let us know if you still face any issue we will make sure our app works completely fine in your store and you can generate more sales using our app. Looking forward to hearing back from you. Thank you Thimatic Support Team

5 / 5 Share

Aug. 22, 2019

Good app, which works well for our needs, had a slight problem which was sorted straight away, Good price as well!

Using app

6 months

Total reviews

2

Average rating

5.0

1 / 5 Share

May 26, 2020

What they don't tell you is that if you use this app, you cannot use any discounts. So, you can kiss all of your sales and marketing promotions you have good-bye. Absolutely, worthless if you want to do any other promotions or discounts at the same time.

Using app

11 months

Total reviews

13

Average rating

2.3

Developer Reply

Hi, Sorry for the problem you faced. Our logic behind Bundle product discount is by creating draft order otherwise you have to create duplicate product for it so in Shopify they are not giving option to add additional discount code in draft order. So please check this and let us know if you have any questions we are happy to assist you. Looking forward to hearing from you. Thanks and Regards, Support Team @ Thimatic

5 / 5 Share

Aug. 1, 2019

A very nice and easy to use app. I can also create a new drop down menu on my main menu displaying my bundles. I had a few suggestions that the Thimatic support team took very well and implemented at the same time. I am super impressed. The support team is very very helpful and patient and dealing with the customers. I would definitely recommend to everyone out there.

Using app

About 3 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

July 19, 2019

We used this app to help create bundles on individual pages. Works very nice and easy to setup. Would recommend.

Using app

21 days

Total reviews

9

Average rating

4.1

5 / 5 Share

July 16, 2019

great customer service and super helpful team! thank you for being so patient! I recommend this app to you!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2019

I had a little trouble setting up App but asked for help and the App was installed. Working really well on our website. Bundles look nice on the page. Really happy.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 25, 2019

Better price, value, and service than the other bundle apps I have tried so far! I was getting tired of all of the code snippets and these guys helped me out.

Using app

27 minutes

Total reviews

8

Average rating

4.0

5 / 5 Share

June 25, 2019

I used Unlimited Discounts and Bundles before, which is not bad, but Bundle Products from Thimatic is better. 1. Their support it better. I reached out to UDAB for support, and they responded right away, but each time they messed something else up. 2. It looks very clean, and straight forward to the customer 3. You can customize it very nicely (If you know what you are doing) and if not look at my first point. The only downside is that their support is in a for US customers inconvenient timezone, meaning for me it's late or really early in the morning.

Using app

3 days

Total reviews

2

Average rating

3.0

2 / 5 Share

June 22, 2019

Auto and manual install is not working. There are lots of bugs. - Price is shown in GBP symbol. I asked this also to support team but they didn't responded it. - When I use Brooklyn's half opening drawer style basket, it is not working - It doesn't work with another discount code. System gives me error. There are more way to go with this app, it is not mature at all...

Using app

About 13 hours

Total reviews

16

Average rating

4.8

Developer Reply

Hi Behram, We are really sorry for the problem you faced. We replied you same day on this email "[email protected]" through which you created ticket(#3153) that if you do not understand or want to make any change then please create staff account for our support team. So we kindly request you to create staff account for our support team and we will make sure that our app will work perfect in your store. Looking forward to hearing back from you. Thank you Thimatic Support Team

5 / 5 Share

June 21, 2019

Used the app to build 2 simple bundles, straight forward with the help of the team over chat. Very efficient and helpful.

Using app

About 9 hours

Total reviews

1

Average rating

5.0