Rebolt ‑ Bundle Products

Jan. 25, 2024

29 dollars for start

April 22, 2024

App is down and no support reachable.

Oct. 29, 2023

This app is terrible; it messed up our bundle price. Making changes to product prices using this bundle app within the different prices; canceling the checkout orders now duplicates the bundle bug. For this horrible code tampering, they should be removed from the app store. PLEASE FIX AS SOON AS POSSIBLE!

Oct. 19, 2023

It does the job, but very very glitchy if you are generating 30k+ a month, discount codes don't when customers go to check out, they are charged the original price. Limited customization, and also reached out multiple times to Jigs, but is very limited to what they can do. Turn-around time to get a response is 2 days. I was quite disappointed, as I would've liked to continue using their bundle app.

July 8, 2022

We can not get customer service to respond to our needs as we are opening our store. We have submitted several online/chat inquiries and are told that someone will respond to us and they never have. Super disappointing.

April 9, 2022

We unfortunately chose the Thimatic’s Upsell app to sell our a-la-carte product in our store. This is undoubtedly the worst Shopify app available today (we use 33 other apps). So many blunders from the development team. They will randomly take their app offline to work on it without any communication to the client during PEAK ordering hours. The result? A big fat “404 Page not found” error for our valued customers. Total lack of communication among the app developer’s OWN STAFF. One of the team members will say the app is working fine and ask for a meeting for us to simulate the error (despite sending multiple screenshots/recordings to them). After showing the error in real time during the meeting to another team member “Mr. Jack”, he says this error is to be expected since they are working on it! So why call a meeting to show the error is happening? We would have given a negative star rating if there was such a thing.

June 24, 2021

Will work for one day then disappear, even though technical team has supposedly fixed it. Tried to find solutions with them for weeks, and each time they would fix, it would be gone the next day.

June 12, 2021

The app only works when you test it out, after that its not working anymore, i always got complain from my customer that they cant see the bundle on the product page, i have to ask them to keep refresh the page or i have to disable the app and enable it back, keep refreshing then the app shows again. This is not user-friendly and does not help my store much, i feel that I got cheated paying this stupid subscription for nothing.

March 10, 2021

The service is terrible. Save your money. First, this company wanted me to put snippets of code in my theme. What!! Do they think I am a programmer? What do I need them for? I ask them to set up my theme. Two days later, I am still waiting. Also, They indicated their app was good to go. I saw no example, nothing of work being done I am deleting this app. Another company installed their app within 30 mins on a Sunday. Wow, on a Sunday! That other company could teach these people a thing or two about good service Reggie.

Feb. 7, 2021

Added a quantity bundle and when customers order said bundle it immediately takes customer to checkout so they cannot add other items from your store. Useless.

Jan. 3, 2021

Why did I delete the app before the bill was generated and still generate deductions. Time:2020-12-30 - 2021-01-29

Dec. 14, 2020

Terrible apps. Didn't have any customer service at all.. Send email a lot of time didn't have any reply

April 3, 2020

App works very slow. Attention about trying and delete of it. It changed the code, so I had a liquid error at my card page after delete and some time waste for contacting and waiting for support to delete it fully.

Feb. 24, 2020

This is not compatible with shopify multi-currency. All it does is change the currency symbol and not the amount. Then when the customer goes to pay it's back in your stores currency. Very confusing customer journey and very misleading to them on your prices. Also, does not work with abandoned checkouts - this just creates a draft order anytime someone hits checkout. So it's impossible to see who that order came from to try and recover the sale if they leave it. Very poorly designed, not well thought out. Certainly not worth the price. There's free apps more capable than this.

Nov. 21, 2019

AWFUL experience!!! I contacted support to as I needed help and they did not understand my simple request and kept calling me "bro". I am a female!!

Sept. 26, 2019

Absolutely terrible app! The resources load from the dev's cheap awful server, dragging down page load speed overall. The bundles fail to load 4/10 times and the 6 times they do load, they are so slow your customers would of scrolled past them and missed it! Put tickets in to support, answered within 24 hours, said fixed it but all the did was destroy my custom styling. App runs ok until their server breaks again. This app should be avoided at all costs, it will be a total waste of money trust me! You will gain nothing by installing this app, because your customers wont see it half the time! Not to mention it takes just as long to show the discounts on the cart pages, really really really bad app! Should be removed from the store as it simply is not fit for purpose! Absolute waste of money, Scamming poor quality devs!

Aug. 25, 2019

Terrible experience, this app started to cause errors due to which the site could not load completely!!! Beware of using this app.

Aug. 20, 2019

Theoretically the app itself seems to be great but the lack of support and the absolute lack of comprehension and action regarding the functionality problems is starting to impact my business. I have had the dysfunctional integration of this app, visible on my site for the past 5 days. Once it became crystal clear the tech working on my case could not speak or understand English I have repeatedly asked, day on day to have this app removed and terminated instead of trying to have the functionality resolved as the problems simply weren't comprehended, the reply..... radio silence. I HATE leaving terrible reviews as owning a brand myself I understand how hard it can be to get it right all the time but the ongoing bungling of this case is absolutely ridiculous and is impacting our trading and we also don't want our site to become a broken app junk yard or have to pay an independent tech to remove this app! The function this app allegedly offers is important for selling online apparel and should be offered by shopify and not just available via these 3rd party developers. If our experience is anything to go by I'm extremely confused as to how this app is actually ranking so high. 1 - the app only bundles selectively 2- if your customer bundles then adds an extra item to the cart the discount is removed from the bundle 3- if you then remove the single item the discount is nor re-added back to the bundle. 4- don't even start on the mobile functionality, there were so many problems there I didn't know where to start. Every time a tech did something to fix these problems the standard response was : "its working perfectly please change your review to 5 stars , here is the link" Look in to this with caution. After I asked them numerous times to remove this app they final did but have repeatedly asked me to change my rating and review, (?!?!?!) which I will not be doing. Hopefully the reality of this app and customer service ( as covered here ) will help some other businesses make more informed decisions.

May 26, 2020

What they don't tell you is that if you use this app, you cannot use any discounts. So, you can kiss all of your sales and marketing promotions you have good-bye. Absolutely, worthless if you want to do any other promotions or discounts at the same time.

Feb. 16, 2019

They said they updated my theme but it never worked. And they reply to you is ridiculous, there’s no one you can speak to only through email andd they never reply to you when your having issues