All reviews

Rating Breakdown

  • 5
    90% (842 ratings)
  • 4
    6% (60 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (20 ratings)
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5 / 5 Share

June 4, 2020

Installed the app easily and got to making bundles quickly, contacted support regarding bundle pages and they answered immediately and got me sorted. Highly recommended

Using app

17 days

Total reviews

5

Average rating

5.0

4 / 5 Share

June 3, 2020

I went through about 10 different apps trying to find one that works without messing up inventory, requiring separate part numbers, and so on. This one fit the bill for being able to make bundles of multiple types and allow me the option of when and where to place them. All of these bundle apps require some kind of wiring. I could not get this app to work with the Parallax theme and many features I could get to work on other themes did not work out well. However, the developer was able to go into our site and set it up completely with our preferred theme. After which, it worked (almost) perfectly. Glitches have popped up, but the developer responds fairly quickly to deal with them. I have seen cases where prices are doubled, etc., but the developers fixed it within 48 hours. The only real problem with this app is how it tracks analytics. It creates draft orders for any bundle item. If the customer doesn't buy the item, you are left with a ton of extra draft orders. I have to clean them up daily which is a pain. The other issue we have, is that we are in the US and the developers are in India. They don't generally respond to E-mail replies. You have to send a note through Shopify to get them to answer and the answers can be somewhat cryptic. The work is good, but the communication is lacking. Because of the minor annoyances and bugs, and the difficulty getting clear support (via E-mail), I knocked off one star. In our case, this is the best current option for our needs. You can view our implementation here: buplabs.com

Using app

6 months

Total reviews

3

Average rating

4.0

Developer Reply

Thank you so much for your feedback. It means a lot to us. :) :) :) We have added the new discount method "Discount Code". If you use that method then draft order will not create. If you need other help related to our app in the future, please contact us on [email protected]. Thank you.

5 / 5 Share

June 3, 2020

Super speedy support. Easy installation. Would be even better if there was a way to set up a new parent bundle with separate image and add variants to this without having to set up variant as parent. Also would be good to have an option for a button instead of product image if required.

Store

huggle

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2020

The support was Amazing & Quick. They assisted me with some tweaks to my store!!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

Great Job, I was up at like 3am fixing my website and ran into some troubles. I messaged them not expecting to hear back until later the next day. I was wrong they messaged me back in 5 minutes.. They also fixed my issue!

Using app

10 days

Total reviews

2

Average rating

5.0

4 / 5 Share

June 2, 2020

I had a problem with bundle discounts not showing correctly on mini cart and in a meanwhile also location of bundles was changed (in the midst of launching the webstore this was not a good timing). After reaching out to the team via Facebook, issue was fixed literally in 10 minutes! Very effective, I wish I would have known earlier that I can just use Facebook as communication channel! Thank you for the quick support!

Using app

6 months

Total reviews

5

Average rating

3.8

5 / 5 Share

June 2, 2020

The support was exceptional. They installed this for me and assisted with some tweaks to my store!!!

Store

Duoviz

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2020

The apps design layout looks great, and it had everything we needed, including a code to put all the bundles on a separate page.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2020

Great support from the customer support team! They helped me setup up the app so it looks perfect on my product page and checkout.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2020

Sadly not compatible with our product, but the support team is very good. Fast replies and helping always. Thx for the good work

Using app

15 days

Total reviews

6

Average rating

5.0

4 / 5 Share

May 28, 2020

I am very pleased with the support from this team. We had some suggestions to make this app work to our needs on our website. They were quick at responding to my questions & also fixed all my suggestions so the app worked on our website perfectly within 24 hours from my first email. This app works great & this team is amazing. Keep up the great work.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your lovely feedback. It means a lot to us. :) :) :) If you need other help related to our app in the future, please contact us on [email protected]. Thank you.

5 / 5 Share

May 28, 2020

It is very difficult to improve the performance before applying this program. I look forward to driving the sales of the product through the bundling between the products and increasing the sales performance of the customer's unit price. Before the mall had no bundling sales and could only complete the sales of single products, it was difficult to increase the unit price of customers, and it was impossible to improve performance when it was difficult to obtain traffic.

Using app

5 months

Total reviews

2

Average rating

4.0

2 / 5 Share

May 26, 2020

If you need this to work with multi-currency, don't waste your time. It does not work with multi-currency. Probably a support person error, but they told me it definitely works with Shopify Multi-Currency and I spent quite some time getting it to thematically match our site and to work well, only to switch currency and find it doesn't switch lol. For a good bundle system that can do multi-currency and multilingual (with many other things like upsell and cross sell) check out Selly in the Shopify app store. This app will work fine if you don't need multi currency

Using app

16 days

Total reviews

6

Average rating

4.5

Developer Reply

Thank you so much for your lovely feedback. It means a lot to us. :) :) :) We have integrated the Shopify MultiCurrency feature so you will not face this issue. If you need other help related to our app in the future, please contact us on [email protected]. Thank you.

5 / 5 Share

May 26, 2020

super happy with the product, its working great! nice, friendly and fast support! 10 out of 10! 5 stars!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2020

We loved the app, especially the way it appears on the product page, and it really helped us to increase the AOV.

Store

GO DESi

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2020

Thanks for the great support team and the great app. Very useful and brings a lot of value. They helped me in 5 five minutes !

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

Super Friendly, quick and helpful support every time! Over all very happy. The app gives you options to create different types of bundles and it's easy to use.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

Any app has it's pros and cons. What makes the whole difference between a satisfied customer and a steaming customer is support. I have experienced Thimatic support first hand, and they are second to none. Hands down a great app with a very user-friendly interface does what it's supposed to do flawlessly. Most important is that if it doesn't and you need help, it's there and it's very responsive. I recommend this app for any business that requires bundling items or creating a product out of several items.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2020

Zig from the support team fixed my issue. all good now. I was unable to see the bundles on my page, Zig connected to my store and the problem was resolved before I finished a cup of tea. thank you, I also love the look of the app and hope it increases sales. also a very good price

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 15, 2020

The app is working ok, but im just starting with it. I will add another review if the app ends up working well

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your lovely feedback. We hope that you will update your feedback very soon after using our app. If you need any further help or guidance, please do not hesitate to contact us. Thank you.