Rating

4.7

feedback

123

Reviews

chart

#5,537

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    12%
  • Less than a month
    52%
  • Less than a year
    21%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer service provided by Steven and Chad. Many users highlighted the ease of use and effectiveness of the app in driving sales to Amazon. The support team, especially Steven, was commended for their quick responses, helpful guidance, and willingness to go above and beyond to ensure the app worked seamlessly with the users' online stores. Users also appreciated the customization options available for the button and the prompt resolution of any issues encountered. However, there were a few mentions of minor technical issues, such as the button not displaying correctly initially, but these were promptly addressed by the support team.

Highlights

Positive customer service experience and quick responses from Steven and Chad
Ease of use and effectiveness in driving sales to Amazon
Customization options for the button and prompt issue resolution
Minor technical issues addressed promptly by the support team
Highly recommended by users for seamless integration and great functionality

Rating Breakdown

  • 5
    94% (116 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 98% (121)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 30, 2026

We are highly disappointed with the persistent stability issues of the BNB APP. Over the last two weeks, the application has repeatedly failed to function, with marketplace buttons either not appearing at all or loading with a delay exceeding 60 seconds. This level of latency is unacceptable in a live e-commerce environment. Furthermore, the admin panel is non-responsive and extremely slow. When contacted, support informed us that they had been implementing updates over the last two days and advised us to wait another 48 hours for a fix. This approach is unprofessional; as a paid merchant, we should not be treated as beta testers for updates pushed directly to production without proper staging. A professional store requires reliable tools, not software that disrupts the customer journey for days at a time.

Using app

--

Total reviews

1

Average rating

1.0

4 / 5 Share

April 15, 2026

The interface of this application is currently not displaying properly and is showing only code. We need a professional to help us resolve this issue.

Using app

Over 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Hi :) Issue resolved. Please email chad at [email protected] if you see or have any more issues :)

5 / 5 Share

March 19, 2026

Great app, great support! Very responsive and helpful.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Great store and super friendly communication. Highly recommend !!

5 / 5 Share

Dec. 18, 2025

希望增加不同时区的选项 I hope to see options for different time zones added.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. Please email us about the 'time zone' feature you have in mind :) - BNB

5 / 5 Share

Dec. 15, 2025

Extremely straightforward and does the trick. If you're looking for a "Buy on Amazon" app this is it. The support team are fantastic and delivers a full implementation (if needed), from installation to brand adjustments. 6/5 stars.

Store

N!CK'S

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Amazing to work with and great products too!!! try em out @ www.nicks.com

All reviews

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