Rating
4.5
Feedback
123
Reviews
Chart
#3,688
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the BNB APP are quite mixed, with some users experiencing poor performance and stability issues, while others praise the app for its functionality and excellent customer support. The negative reviews highlight issues such as delays in loading, non-responsive admin panels, and slow performance. On the positive side, users appreciate the app's ease of use, the prompt and helpful support provided by Steven and Chad, and the app's ability to drive traffic to Amazon listings. Overall, the app seems to have a strong customer service team that is dedicated to resolving issues and assisting users with setup and customization.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 12%
Less than a month 51%
Less than a year 22%
More than a year 13%
All reviews
1 / 5 Share
May 6, 2026

Poor performance. Finances not clear.

Store Using app Total reviews Average rating
CK BOOKSTORE 22 minutes 1 1.0
Developer Reply

Hi. Please email or text support team so we can help you. We dont have a record of you contacting us? see "contact us" on our app and we'll take care of you :) - bnb app team ! thank u :)

1 / 5 Share
April 30, 2026

We are highly disappointed with the persistent stability issues of the BNB APP. Over the last two weeks, the application has repeatedly failed to function, with marketplace buttons either not appearing at all or loading with a delay exceeding 60 seconds. This level of latency is unacceptable in a live e-commerce environment. Furthermore, the admin panel is non-responsive and extremely slow. When contacted, support informed us that they had been implementing updates over the last two days and advised us to wait another 48 hours for a fix. This approach is unprofessional; as a paid merchant, we should not be treated as beta testers for updates pushed directly to production without proper staging. A professional store requires reliable tools, not software that disrupts the customer journey for days at a time.

Store Using app Total reviews Average rating
Nutridome DE 8 months 1 1.0
4 / 5 Share
April 15, 2026

The interface of this application is currently not displaying properly and is showing only code. We need a professional to help us resolve this issue.

Store Using app Total reviews Average rating
ALUSSO LIGHTING Over 3 years 3 4.7
Developer Reply

Hi :) Issue resolved. Please email chad at [email protected] if you see or have any more issues :)

5 / 5 Share
March 19, 2026

Great app, great support! Very responsive and helpful.

Store Using app Total reviews Average rating
The Happy Wife® Almost 5 years 1 5.0
Developer Reply

Great store and super friendly communication. Highly recommend !!

5 / 5 Share
Dec. 18, 2025

希望增加不同时区的选项 I hope to see options for different time zones added.

Store Using app Total reviews Average rating
Provirtec About 1 month 1 5.0
Developer Reply

Thank you for your kind review. Please email us about the 'time zone' feature you have in mind :) - BNB

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