All reviews

Rating Breakdown

  • 5
    96% (73 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
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5 / 5 Share

Nov. 4, 2024

Excellent and intuitive app that has helped us pull specific lists that improve our targeted marketing and overall understanding of our revenue. Great for any business that wants a solid analytics platform that will grow business.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Love this service, they have grown over the years as I have leveraged their insights for years across several brands/sites. The service is top-notch and Cyrus was awesome in on-boarding the latest version!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

This app is super complete. It has all the dashboards and reports you can imagine. The integrations with third party apps is great. And best of all, I would say is the customer support. Cyrus is amazing and the onboarding session with him was spectacular. He looks with you at your specific needs based on your business model and makes sure you can use the full potential of the app. Thank you!

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2024

BtN is a great analytics tool with lots of functionality that punches way above its weight. It uses a traditional RFM segmentation model that didn't work so well for our unique business but will likely work for most others. Nevertheless, BtN still has so much analytics functionality, that we still found enough value to keep using it. Its particular strength is being able to filter your Shopify dashboard by RFM/custom segments. Piam is attentive and knows what he's talking about, so there's no nonsense, most functions are there for a reason and if not he's quick to help implement any new reports or functions that you might need. Highly recommended, especially for the affordable price.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 24, 2024

By the Numbers has transformed our Shopify data! The powerful segmentation / audience builder capabilities are a vital feature to try. We’ve only begun using it and are already uncovering revenue, growth, and retention opportunities. I highly recommend it for anyone looking to elevate their customer analytics and email/marketing automation.

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 19, 2024

This App is a Total Game-Changer! Hands down, this is the best app you can get for really understanding your customer value. Compared to all the other options out there, it's super affordable but still packs a serious punch with features. The app has a ton of reports that will open your eyes to where you should be focusing your ad spend. I was blown away by how much insight they give into optimizing my media buying strategy. And get this - they recently upgraded their Shopify integration, so the tracking and segmentation capabilities are even better now! But what really sets this app apart is the incredible customer support from Piam and the team. They actually listen to what users want and deliver on those requests for new reports and features. I've never experienced support like this before - they genuinely care about helping us succeed and will go above and beyond to answer any questions we have. Seriously, if you want to level up your customer lifetime value by fine-tuning your ad spend and retention strategies, you need this app installed in your shopify store ASAP. The insights it provides are game-changing, and the team behind it is truly invested in your success. I can't recommend it enough!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

It's an incredible app! I can access so much of our customer purchase behaviour with us, allowing us to segment and target our customers with a marketing plan that actually converts to more sales. I wish I found this sooner. Thank you BTN!

Store

BIKO

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

We're just getting started with putting "By the Numbers" to use, primarily to gain better insight into our customer LTV and retention figures. Cyrus and Piam offered a fantastic introductory overview session diving into our data specifically and being willing to answer questions which was extremely helpful. Thus far, I like the look of the data, the integrations offered, and the speed of the application.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2024

Terrific App. Not only does it provide valueable and actionable information, the team goes above and beyond to listen to input and actual action them as well, creating new functionality for us that is uber useful! Thank you so much. I highly recommend this app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

Very intuitive platform. Excellent customer service. Would highly recommend to any small business looking to scale...

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2024

I recently had the pleasure of experiencing an informative introduction to the "By the Numbers" dashboard suite, guided by Cyrus and Piam. This analytics tool promises powerful insights into customer data, and I must say that my initial encounter with the app, thanks to Cyrus and Piam, was nothing short of exceptional. Both experts demonstrated a commendable level of expertise in navigating and explaining the features of the analytics suite. Their knowledge about the tool was extensive, and they were able to articulate complex concepts in a manner that was easy to understand. This made the learning process much smoother, especially for someone like me who was exploring the app for the first time. What stood out the most was their patience in addressing my questions. As a user unfamiliar with the intricacies of analytics tools, I had numerous queries about functionalities and potential use cases. I was patiently walked through each aspect, ensuring that I grasped the key elements of the app. Their willingness to provide thorough explanations created a positive and inclusive learning environment. The duo's passion for their product was evident throughout the introduction. They genuinely seemed invested in ensuring that users make the most out of the analytics suite. This level of dedication to customer understanding and satisfaction is a rare find and certainly contributes to the overall positive experience with "By the Numbers." In conclusion, my introduction to the "By the Numbers" analytics suite by Cyrus and Piam was not just educational but also enjoyable. Their combination of knowledge, patience, and enthusiasm significantly enhanced my understanding of the app. I look forward to exploring the full potential of this powerful analytics tool, confident in the support provided by the outstanding team behind it. If you're seeking data-driven insights with a user-friendly approach, "By the Numbers" guided by Cyrus and Piam is undoubtedly a stellar choice.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2024

We've been using By The Numbers for nearly three years - it's powerful, but lightweight integration means we can quickly segment customers, get snapshots of our business without bulky exports and analysis. The RFM analysis, also the product "movers & shakers" is super helpful, and as far as dashboards go it is one of the best-priced for the core features that most DTC brands need. It comes with a Klaviyo / Google ads integration and they're working on one for Meta which is helpful for getting a stronger sense of contribution margin. I've personally recommended it to many of our peer brands and it becomes a common language for comparing and learning about how we're performing.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

April 12, 2024

Great team, great app. Now we have to start using the data to really make some good decisions!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Piam, Syrus and his team provide the best customer service I have ever seen. They really care about the customers and their challenges. They really try to explain everything to you during meetings and show you what is possible. The software has huge potential and a lot of possibilities. It allows us to create the right custom segments and forward them to our push channels. Highly recommended!

Using app

About 1 month

Total reviews

8

Average rating

4.5

5 / 5 Share

April 4, 2024

Cyrus and Piam are very helpful, and know what we wanted and delivered what we need

Using app

Over 3 years

Total reviews

10

Average rating

3.8

5 / 5 Share

April 3, 2024

Great People, great app. It tells you things about your audience that shopify doesn’t. Love it!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2024

Great tool that gives you so much more data that Shopify's reporting platform does not provide you with.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2024

such a robust data analytics platform with amazing customer service, highly recommend for businesses that are currently focusing on growth - a lot of valuable insights can be aggregated with this tool to help make business decisions

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2024

Amazing team that will make for you any function you need. Great value to understand your numbers and help you grow :)

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 22, 2024

We have been delighted with By The Numbers app and their team - it is by far the best experience we have had with an Analytics software. As a business that relies heavily on lifetime customer value, By The Numbers has been invaluable in understanding our customer base. The segmentation and onwards integrations have given us excellent, actionable insights and we are really excited to see the great features that are to come. This has all been supported by a support and development team that listens and understands how to tailor the service individualistically to our business. All round an excellent partner for our business!.

Using app

4 months

Total reviews

1

Average rating

5.0