SimpleCall ‑ Click to Call
The reviews for this Shopify App are mostly positive, with users praising the excellent service and personalized support provided by the app developer, George. Customers appreciate the quick response times and the willingness of the team to accommodate their specific needs. The app is described as easy to use, customizable, and effective in driving customer calls. However, there are a couple of negative reviews mentioning issues with the app not working and a lack of responsiveness from customer service, leading to doubts about its legitimacy.
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It doesn’t work and customer service isn’t responding. I’m starting to doubt whether this might be a scam that collects phone numbers.
Hello, I’m really sorry to hear about your experience. That’s definitely not the level of service we aim to provide, and I want to assure you that our app is absolutely not a scam - we never sell or misuse customer information. We checked our records and haven’t received any support request from you, which may explain the delay you experienced. We’d love the chance to help you get everything working correctly. Could you reach out to us directly at [email protected]? We’ll make sure your request is prioritized.
Excellent service
Thanks for your feedback! We really appreciate it.
I would highly recommend this app to anyone. They were extremely helpful with accommodating all my needs.
Thank you for your review! We're pleased to hear you found our app useful!
George, the owner, provided exceptional service by resolving my issue right away. He placed the phone symbol exactly where and how I wanted, demonstrating his attention to detail. You can tell you're dealing with someone who truly cares about their customers. The service was not only exceptional but also impressively fast. So far, I'm very happy with this app!"
Thank you so much for your feedback!
Awesome application and unreal service from their team. Definitely recommend.
Thank you for your feedback! We really appreciate it.
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