SimpleCall ‑ Click to Call for Shopify

SimpleCall ‑ Click to Call

Add a click-to-call phone button to your store

Developer

Rating

3.9

feedback

15

Reviews

chart

#5,268

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    13%
  • Less than a month
    73%
  • Less than a year
    0%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify app are quite positive overall, with many users praising the excellent customer service and quick response times. Customers appreciate the personalized service provided by the owner, George, and the app's effectiveness in driving customer calls. Users also highlight the ease of use and customization options available. However, there are a couple of negative reviews mentioning that the app didn't work for them and that customer service was unresponsive in those cases. Despite these issues, the majority of reviews recommend the app for its functionality and helpful support.

Highlights

Excellent customer service and quick response times
Ease of use and customization options
App effectiveness in driving customer calls
Some users experienced issues with the app not working
Mixed feedback on customer service responsiveness

Rating Breakdown

  • 5
    87% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (2 ratings)

Reviews with Text

  • 100% (15)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 28, 2025

It doesn’t work and customer service isn’t responding. I’m starting to doubt whether this might be a scam that collects phone numbers.

Store

Club 35

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Hello, I’m really sorry to hear about your experience. That’s definitely not the level of service we aim to provide, and I want to assure you that our app is absolutely not a scam - we never sell or misuse customer information. We checked our records and haven’t received any support request from you, which may explain the delay you experienced. We’d love the chance to help you get everything working correctly. Could you reach out to us directly at [email protected]? We’ll make sure your request is prioritized.

5 / 5 Share

March 11, 2025

Excellent service

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! We really appreciate it.

5 / 5 Share

Feb. 26, 2025

I would highly recommend this app to anyone. They were extremely helpful with accommodating all my needs.

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're pleased to hear you found our app useful!

5 / 5 Share

Dec. 11, 2024

George, the owner, provided exceptional service by resolving my issue right away. He placed the phone symbol exactly where and how I wanted, demonstrating his attention to detail. You can tell you're dealing with someone who truly cares about their customers. The service was not only exceptional but also impressively fast. So far, I'm very happy with this app!"

Store

Vezorla

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your feedback!

5 / 5 Share

Nov. 24, 2024

Awesome application and unreal service from their team. Definitely recommend.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback! We really appreciate it.

All reviews

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