SimpleCall ‑ Click to Call
The reviews for this Shopify app are quite positive overall, with many users praising the excellent customer service provided by the owner, George. Customers appreciate the quick response times and personalized assistance in resolving any issues they encounter. The app is described as easy to use, customizable, and effective in driving customer calls. However, there are a few negative reviews mentioning that the app didn't work for some users and that customer service was unresponsive in those cases. Some users also expressed a concern about the app possibly collecting phone numbers as a scam.
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It doesn’t work and customer service isn’t responding. I’m starting to doubt whether this might be a scam that collects phone numbers.
Hello, I’m really sorry to hear about your experience. That’s definitely not the level of service we aim to provide, and I want to assure you that our app is absolutely not a scam - we never sell or misuse customer information. We checked our records and haven’t received any support request from you, which may explain the delay you experienced. We’d love the chance to help you get everything working correctly. Could you reach out to us directly at [email protected]? We’ll make sure your request is prioritized.
Excellent service
Thanks for your feedback! We really appreciate it.
I would highly recommend this app to anyone. They were extremely helpful with accommodating all my needs.
Thank you for your review! We're pleased to hear you found our app useful!
George, the owner, provided exceptional service by resolving my issue right away. He placed the phone symbol exactly where and how I wanted, demonstrating his attention to detail. You can tell you're dealing with someone who truly cares about their customers. The service was not only exceptional but also impressively fast. So far, I'm very happy with this app!"
Thank you so much for your feedback!
Awesome application and unreal service from their team. Definitely recommend.
Thank you for your feedback! We really appreciate it.
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