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Hello, I’m really sorry to hear about your experience. That’s definitely not the level of service we aim to provide, and I want to assure you that our app is absolutely not a scam - we never sell or misuse customer information. We checked our records and haven’t received any support request from you, which may explain the delay you experienced. We’d love the chance to help you get everything working correctly. Could you reach out to us directly at [email protected]? We’ll make sure your request is prioritized.