All reviews

Rating Breakdown

  • 5
    63% (26 ratings)
  • 4
    12% (5 ratings)
  • 3
    7% (3 ratings)
  • 2
    12% (5 ratings)
  • 1
    5% (2 ratings)
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5 / 5 Share

Nov. 11, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

The support team has been so amazing with helping us implement a pretty complicated staff gratuity service fee situation. The app wasn’t working how we needed it to at first but the support team responded immediately with solutions, ideas and even built some of the fees themselves to get it working how we envisioned. Thankful for this super dedicated team that got everything working for us.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

The app does what it says and the developer is fast to respond with good solutions. Several different ways to use the app to help customers.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Great app and super responsive support, everything went smoothly with installing!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Wonderful, fast customer service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

This app is an absolute game changer for our food business! We are able to add fees for recycling deposits, allowing us to keep track of the amount separate from the actual item cost. The app support is fantastic and very responsive. 10/10 recommend!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2024

We love having the Canteen App on our site. Takes away all of the guess work, and has provided a stress-free experience for our customers with no glitches or errors. We are big fans!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2024

We use this to tie environmental fees to products, overall works well. Had a few issues bit support has been great. Without this our site wouldn't work.

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 23, 2023

App works just as we need it to and customer service is quick!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2023

App works well, easy to understandVery fast and when facing individual issues the support is friendly, fast and helpful!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2023

The team at Canteen have helped me enable service fee per order on my store, initially had some issues with my theme and they were very helpful in finding workarounds. The app works great and has an easy to follow settings page. I highly recommend it for anyone looking to add custom fees to their store!

Using app

10 months

Total reviews

7

Average rating

4.0

5 / 5 Share

March 3, 2023

We love this App. It 100% what we were looking for. It's easy to install and to use. It is very usefull especially in Germany were you need to implement this.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Canteen is a helpful app for any company subject to the legal deposit requirement. Especially in Germany we have the problem that deposit values have to be shown separately. Here Canteen helps us with the implementation. In addition, the support is easy to reach, especially via email, and responds to requests.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Good plugin, easy to use and very reactive team behind in case of problem! I recommend this plugin for managing deposits

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Simply great! Solved all our Problems, for very little money! The support is also nice. Please continue the good work!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

We use the app to charge deposit fees on bottles. It works great. The support team is quick to answer and helped with any questions that we had. Thanks a lot :-)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2022

Canteen works great for those in the auto industry who need to add core charges to select products. The app is versatile and allows you to add charges to specific variations on a product page instead of all products. The support team is super responsive and can fix most problems with theme integrations relatively quickly. The new V3 of the app is awesome and eliminates the possibility of customers cheating the system and removing the core from the cart. If Shopify allowed the app to work automatically for draft orders instead of having to manually add in the fees, it would be the absolute perfect core charge app!

Store

GoWesty

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2022

We needed an app that would allow us to charge container deposit fees in a variety of different formats. We switched from a custom deposit rule that never worked perfectly to Canteen Deposits and Fees and we couldn't be happier. We use a custom Shopify 2.0 theme that caused an installation error, but Sasquatch Studio helped us every step of the way to get the app working correctly. They provided excellent communication and support. We can't thank them enough for their above and beyond customer service. We highly recommend the Canteen - Deposit and Fees app and Sasquatch Studio.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

As an alcoholic beverage company operating in Canada, this app really helped us clean up our processes - especially once it became automated. The guys at Sasquatch are always ready to help with any issues we've come across.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2022

We were trying to find a way to charge a deposit on wine bottles sold both in-store and online. Canteen is exactly what we needed. Taxation on beverage alcohol is hard enough in Ontario, but Shopify does not make it easy - Canteen did. Now we don't have to pay our accountant as much!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the lovely review. The team will be excited to hear your feedback.