All reviews

Rating Breakdown

  • 5
    67% (31 ratings)
  • 4
    11% (5 ratings)
  • 3
    7% (3 ratings)
  • 2
    11% (5 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 98% (45)
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5 / 5 Share

Jan. 16, 2023

Good plugin, easy to use and very reactive team behind in case of problem! I recommend this plugin for managing deposits

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Simply great! Solved all our Problems, for very little money! The support is also nice. Please continue the good work!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

We use the app to charge deposit fees on bottles. It works great. The support team is quick to answer and helped with any questions that we had. Thanks a lot :-)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2022

Canteen works great for those in the auto industry who need to add core charges to select products. The app is versatile and allows you to add charges to specific variations on a product page instead of all products. The support team is super responsive and can fix most problems with theme integrations relatively quickly. The new V3 of the app is awesome and eliminates the possibility of customers cheating the system and removing the core from the cart. If Shopify allowed the app to work automatically for draft orders instead of having to manually add in the fees, it would be the absolute perfect core charge app!

Store

GoWesty

Using app

4 months

Total reviews

5

Average rating

4.8

5 / 5 Share

June 11, 2022

We needed an app that would allow us to charge container deposit fees in a variety of different formats. We switched from a custom deposit rule that never worked perfectly to Canteen Deposits and Fees and we couldn't be happier. We use a custom Shopify 2.0 theme that caused an installation error, but Sasquatch Studio helped us every step of the way to get the app working correctly. They provided excellent communication and support. We can't thank them enough for their above and beyond customer service. We highly recommend the Canteen - Deposit and Fees app and Sasquatch Studio.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

As an alcoholic beverage company operating in Canada, this app really helped us clean up our processes - especially once it became automated. The guys at Sasquatch are always ready to help with any issues we've come across.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2022

We were trying to find a way to charge a deposit on wine bottles sold both in-store and online. Canteen is exactly what we needed. Taxation on beverage alcohol is hard enough in Ontario, but Shopify does not make it easy - Canteen did. Now we don't have to pay our accountant as much!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the lovely review. The team will be excited to hear your feedback.

5 / 5 Share

Jan. 25, 2022

We had a problem with the chat feature to reach out for help, ok, you should use email to get in touch with them. But when Jordan from Sasquatch Studio contacted us, he helped us not only set up the app. He found another app conflicting with the canteen app and helped us fix all the issues. The app works perfectly even in the cart drawer which other similar apps don't. The app has no delay in applying the deposit, works with ReCharge (not known as an easy to work with app) and Jordan even pushed me in the right direction to make the app only work in Germany with its "special" deposit rules. From 1 star (because the intercom didn't work) to 5 stars for the great support. Thank You

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much! It has been a pleasure to work with you guys!

5 / 5 Share

Nov. 15, 2021

We were looking for a way to incorporate fees associated with selling recyclable bottles, and this app did exactly that! There were a few glitches at the beginning, but the support team was great to work with and didn't give up until the issues were resolved. Love working with them.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 31, 2021

I used this app to add a bottel deposit to some of my products. I can highly recommend the app! The support is simply amazing, super fast, friendly and the app is easy to set up! Thanks guys, I was looking for an app like this for quite a while!! :)

Using app

24 days

Total reviews

2

Average rating

4.0

5 / 5 Share

March 29, 2021

Support was very quick to accommodate to our unique parameters. The app works very well and doesn't allow the customer to evade the fees. I tried multiple apps before Canteen and every one of them didn't make the cut. Great job Sasquatch.

Using app

3 days

Total reviews

1

Average rating

5.0