All reviews

Rating Breakdown

  • 5
    88% (222 ratings)
  • 4
    7% (18 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (9 ratings)

Reviews with Text

  • 95% (240)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 10, 2025

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2025

Grace from Cartly was superbly patient and helpful in providing support for questions I had relating to how to use and set up, etc., couldn't have been more helpful, thank you!

Store

Ryzer

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

Great Support

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2025

Great support the work app works like a charm

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2025

The support team of this app is very responsive and professional. They provide high-quality assistance and resolve issues quickly. Highly recommend!

Using app

33 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 19, 2025

Great app, the team help us and check the setting and also sent us an suggestion. Great team!

Store

KEMSO

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2025

I’ve been using the Care Cart app to set up abandoned cart recovery emails, and I must say — the experience has been excellent so far. What really stood out to me was the support from Alice. She has been incredibly helpful, responsive, and knowledgeable throughout the setup process. Her guidance made everything smooth and hassle-free. The app itself is user-friendly and packed with features that can genuinely help recover lost sales. Highly recommended for anyone looking to increase their store’s conversion rate and customer retention. Great job, Care Cart team — and a big thanks to Alice for the outstanding support!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2025

Excellent customer service

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2025

Fantastic experience at set up with Sam. Great app, and even better customer service.

Store

Cokima

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback. Our customer support team is available 24/7 for you. 😇

5 / 5 Share

Jan. 27, 2025

I really like that there is a support team that is ready to help 24/7!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback. Our customer support team is available 24/7 for you. 🙏🏻

5 / 5 Share

Dec. 24, 2024

Great app and fantastic customer service. Sam was so helpful and and make sure everything is going well from my end

Store

Sk1ntro

Using app

7 days

Total reviews

20

Average rating

5.0

Developer Reply

Thank you so much for your feedback. Our customer support team is available 24/7 for you. 😇

5 / 5 Share

Dec. 8, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2024

Needed a bit of help with installing the app. Arya has been very helpful.

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

WOW! Amazing support and I literally just uploaded the app into my store lol Luis has been incredible. So stoked to get this set up.

Using app

11 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Great app and support team. Very quick response.

Store

Nokwal

Using app

About 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 1, 2024

I was testing the app to use but it will not work for us. We can't translate 100% of the email(s). There was an abandoned cart with an email address but the app didn't send the recovery email also. 4 days and still no progress. Also they are activating the app without info and people receive emails in different language.

Using app

4 days

Total reviews

19

Average rating

3.5

Developer Reply

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Our team was actively working on resolving the issue, which required some customization to meet your specific needs. Unfortunately, during this process, the app was uninstalled, and we lost access to your account, which has prevented us from completing the solution. Our customer support team will reach out to you via email shortly to assist further. Kindly respond to their message or reinstall the app so we can continue working on this for you. We’re committed to resolving this issue and ensuring the app works seamlessly for your store. Thank you for your patience and understanding.

5 / 5 Share

Nov. 21, 2024

great service ! super fast !

Using app

7 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Really helpful staff. Solved my problem and all queiries instantly. Highly recommened

Store

DAIMEY

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much. The 24/7 live support team is always here for you.

5 / 5 Share

Oct. 18, 2024

I’ve been using the Abandoned Cart Recovery app for a while now, and it has been a game changer for my business. Not only does the app work seamlessly to recover lost sales, but the customer support is outstanding. The team is incredibly helpful and responds quickly to any issues or questions I’ve had. They truly go above and beyond to make sure everything runs smoothly. Highly recommend this app for anyone looking to increase their conversion rate and reduce abandoned carts!

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for recommending our app! We’re grateful for your feedback. Wishing you all the best. 🙂