Cartly Abandoned Cart Recovery
Abandoned Cart Recovery Email, Shopify app
Rating
4.9
feedback
247
chart
#3,752
All reviews
Review RSS Feed
Jan. 27, 2025
I really like that there is a support team that is ready to help 24/7!
Thank you so much for your feedback. Our customer support team is available 24/7 for you. 🙏🏻
Dec. 24, 2024
Great app and fantastic customer service. Sam was so helpful and and make sure everything is going well from my end
Thank you so much for your feedback. Our customer support team is available 24/7 for you. 😇
Dec. 8, 2024
Dec. 5, 2024
WOW! Amazing support and I literally just uploaded the app into my store lol Luis has been incredible. So stoked to get this set up.
Dec. 1, 2024
I was testing the app to use but it will not work for us. We can't translate 100% of the email(s). There was an abandoned cart with an email address but the app didn't send the recovery email also. 4 days and still no progress. Also they are activating the app without info and people receive emails in different language.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Our team was actively working on resolving the issue, which required some customization to meet your specific needs. Unfortunately, during this process, the app was uninstalled, and we lost access to your account, which has prevented us from completing the solution. Our customer support team will reach out to you via email shortly to assist further. Kindly respond to their message or reinstall the app so we can continue working on this for you. We’re committed to resolving this issue and ensuring the app works seamlessly for your store. Thank you for your patience and understanding.
Nov. 18, 2024
Really helpful staff. Solved my problem and all queiries instantly. Highly recommened
Thank you so much. The 24/7 live support team is always here for you.
Oct. 30, 2024
great support!
Thank you so much. We’re glad our 24/7 live support team was able to assist you.
Oct. 16, 2024
I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!
Thank you for trusting our app and team. We’re here for you around the clock. 🙂
Sept. 30, 2024
A perfect app for cart recovery with excellent customer support specially the guy name Alan help me to setup app
Thank you so much for appreciating the app and service. 🤗
Sept. 30, 2024
This app is great. its super easy to use and the 24/7 customer service team are really helpful. highly recommend
Thank you so much for your wonderful feedback. We're glad our team was able to assist you.
Sept. 25, 2024
Excellent support and very friendly service. Kate, who assisted me, was incredibly helpful and made the entire process smooth and pleasant. Highly recommend!
Sept. 19, 2024
Good app , but need to improve the push notification
Thank you so much for sharing your feedback. We are constantly working to improve the app’s features, and our team will certainly look into the mentioned module to make it even more effective. 🙏🏻
Sept. 4, 2024
I enjoyed my experience here, great Team, thank you for your help. Specialy for Betty : )
Thank you so much for appreciating the service. 🤗
Aug. 30, 2024
Great and prompt support from Betty
Thank you so much for appreciating the service. 🤗