All reviews

Rating Breakdown

  • 5
    88% (222 ratings)
  • 4
    7% (18 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (9 ratings)

Reviews with Text

  • 95% (240)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2024

I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for trusting our app and team. We’re here for you around the clock. 🙂

5 / 5 Share

Sept. 30, 2024

A perfect app for cart recovery with excellent customer support specially the guy name Alan help me to setup app

Using app

About 1 hour

Total reviews

9

Average rating

4.9

Developer Reply

Thank you so much for appreciating the app and service. 🤗

5 / 5 Share

Sept. 30, 2024

This app is great. its super easy to use and the 24/7 customer service team are really helpful. highly recommend

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback. We're glad our team was able to assist you.

5 / 5 Share

Sept. 25, 2024

Excellent support and very friendly service. Kate, who assisted me, was incredibly helpful and made the entire process smooth and pleasant. Highly recommend!

Using app

About 24 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Good app , but need to improve the push notification

Using app

About 14 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your feedback. We are constantly working to improve the app’s features, and our team will certainly look into the mentioned module to make it even more effective. 🙏🏻

1 / 5 Share

Sept. 13, 2024

I converted 3 emails out of 3000. Never had an email campaign perform so poorly. The design is disgusting on this app. No way to implement direct discount on 'return to cart'

Using app

7 days

Total reviews

3

Average rating

1.3

Developer Reply

Hi, We sincerely apologize for any inconvenience you’ve experienced. Our Customer support manager has reached out to you via email to address your concerns and offer assistance. Please feel free to reply directly or contact us at [email protected] we’re here to help 🙏🏻

5 / 5 Share

Sept. 8, 2024

Sorprendente!! Te ayudan en todo y muy rápidamente! Muy recomendable!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

I enjoyed my experience here, great Team, thank you for your help. Specialy for Betty : )

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for appreciating the service. 🤗

5 / 5 Share

Sept. 4, 2024

Very Nice App And Great help from Betty !!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Great and prompt support from Betty

Using app

About 10 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for appreciating the service. 🤗

5 / 5 Share

Aug. 20, 2024

Great, quick and easy service. Definitely recommend!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing the wonderful feedback 🙂 Our support team is available 24/7 for any assistance.

5 / 5 Share

Aug. 17, 2024

Kate heeft me heel snel, goed en duidelijk geholpen!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hartelijk dank voor het waarderen van de service.

5 / 5 Share

Aug. 16, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for rating the app. 🤗

5 / 5 Share

Aug. 8, 2024

Great experience with the app so far! the Live chat is great to help you get setup and their team is very friendly and very helpful!

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for sharing the wonderful feedback 🙂 Our support team is available 24/7 for any assistance.

5 / 5 Share

Aug. 8, 2024

Issues resolved and Prompt support from Ross

Store

Moha

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing the wonderful feedback. 🙂

5 / 5 Share

Aug. 1, 2024

Great support when needed highly recommended

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

5 / 5 Share

July 24, 2024

Very helpful chat system

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

5 / 5 Share

July 18, 2024

Excellent. Kate has been super helpful. Loving this app.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for appreciating the service. 🤗

5 / 5 Share

July 12, 2024

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for sharing the feedback. 🙂

5 / 5 Share

July 12, 2024

So far so good, Support excellent now to test the product

Using app

15 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for appreciating the service. 🤗