All reviews

Rating Breakdown

  • 5
    87% (160 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    8% (14 ratings)
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5 / 5 Share

June 14, 2023

I had a billing issue with Carro and reached out to their support team. They were prompt in their response and helped me resolve the issue to my satisfaction. I appreciate their assistance and would recommend Carro to other Shopify store owners!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

So happy to hear this! Thanks for the review. :)

5 / 5 Share

June 1, 2023

I have had a wonderful experience partnering with Carro. The team was very helpful with onboarding and any other questions I had. It has never been easier to partner with companies and get our brand name out there! Already have sales coming in!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that you've had such a great experience while using Carro. FLÎKR is awesome, thank you for the amazing review! :)

1 / 5 Share

May 28, 2023

not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.

Using app

20 minutes

Total reviews

3

Average rating

2.3

Developer Reply

Hello, Carro isn't available in China, we do not know what to make of this. Please consider changing your review. If you need help with anything, please email [email protected]. We look forward to hearing from you and resolving this. Thanks!

5 / 5 Share

May 11, 2023

Working with Carro and using their app on Shopify has been a great experience. Using the app has been a great way to test new product categories and build relationships with new vendors. The customer service and support from the Carro team is exceptional! We always receive quick and thoughtful responses, and we consider the team true partners. We love working with Carro!

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for the review. We love working with Birdy Grey! :)

5 / 5 Share

April 13, 2023

Possibly my favorite app on Shopify. Carro has been fantastic for expanding our product catalog and increasing our AOV. Adding new products is super easy and suppliers are easy to work with. I can't recommend it enough. Thier support and account management are also top notch and very responsive.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Wow! What a great review, thank you so much. We love having Verygoodbeauty in the Carro family, and we're so glad that you've had an easy time finding new partnerships for your store! :)

5 / 5 Share

April 6, 2023

We are in the process of onboarding suppliers to our soon-to-launch online marketplace and Carro's integration features have made it seamless. Their customer service is quick, friendly, thoughtful and extremely helpful. We believe Carro is the best cross-store selling app for Shopify. Happy we made the choice to go with their service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

This is one of those reviews every Carro team member dreams about. Thank you so much for the kind words, we're so happy you're loving Carro! :)

1 / 5 Share

March 28, 2023

horrible!!!!! We did the 7 day free trial, We didnt see a fit with the product and followed the instructions to close the trial subscription. We are now recieving emails saying our trial is up and we will need to pay $750 to this company we arent using.

Using app

10 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We sincerely apologize for the misfired email leading to the miscommunication. You were never charged anything from Carro, and you never will be. We appreciate you bringing it to our attention so that we were able to correct the email issue. We reached out to you as soon as you contacted us, and we explained that this was a mistake. We would sincerely appreciate it if you’d consider adjusting your review, given it was just an automated communication error. In either case, if you want to give Carro another try, please reach out and I can offer you an extended 30-day free trial. Thank you, David Rice Director of Support

5 / 5 Share

March 23, 2023

Our company has found Carro to be an indispensable tool for expanding our customer base and increasing sales. The app's cross-selling capabilities have allowed us to showcase our products on other relevant Shopify stores, reaching new audiences and generating more traffic to our own site. Carro's interface is easy-to-use and the automation features have streamlined our process, saving us valuable time and resources. Overall, we highly recommend Carro to any Shopify store owner looking to grow their business and reach new customers.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, what a fantastic review, thank you! We love having Haven, thanks for using Carro. :)

5 / 5 Share

March 21, 2023

Carro has been a great addition to our growth efforts - it's allowing us to build partnerships with other online stores, and has the advantage of being low cost and effort.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the fantastic review! Mesa is a perfect fit for the network, thank you for using Carro. :)

5 / 5 Share

March 14, 2023

We recently started working with Carro and are really impressed. The customer service/support team is exceptional - very responsive and proactive with onboarding partner brands. Looking forward to selling a wide variety of non-alcoholic products on our site. Highly recommend this easy-to-use app!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! We're so excited that we get to support your growing non-alcoholic marketplace. :)

5 / 5 Share

March 14, 2023

The team at Carro has been nothing short of AMAZING. This is a great way to expand our product offerings and partner with other like-minded businesses. We are so excited to offer new products on our site.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this AMAZING review, we're so happy you're loving Carro! :)

5 / 5 Share

Feb. 27, 2023

This app is easy to use. They have a very responsive customer service team. Great way to expand your retailer base. We recommend it to all shopify sellers.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your thoughtful review! We're always happy to help our merchants succeed, let us know if you ever need anything else. :)

5 / 5 Share

Feb. 24, 2023

Happy with this app so far! Easy way to onboard and partner with other brands and a potential new revenue stream.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! :) We're excited to have you in the network.

5 / 5 Share

Feb. 9, 2023

We have been using the Carro platform for a few months now as a retailer/client since we have several suppliers for our online store which are integrated with them as well. Getting started was a piece of cake and the shining star was the onboarding team which transitioned into the client support team and they have been attentive and helpful working closely with us to keep things in order and our customers happy.

Using app

5 months

Total reviews

4

Average rating

4.5

Developer Reply

There's so much to appreciate about this review, wow! Thanks so much for being a Carro user, we love having Romp-at-Home. :)

5 / 5 Share

Feb. 1, 2023

I love the Carro app! I've used them for years. They're great for finding other brands to partner with or potential retailers to carry products. Highly recommend!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We love this review, thank you! Mindful and Modern has been an excellent merchant to work with over the years. Thanks for using Carro. :)

1 / 5 Share

Jan. 30, 2023

Was extremely disappointing. I had high expectations for the app, but unfortunately, it did not meet my expectations.

Using app

9 months

Total reviews

7

Average rating

1.6

Developer Reply

Hi there, First off, thanks for keeping Carro installed and for giving us a chance to help you through the issues you're experiencing. I've already tried calling you, and I sent you an email to provide further assistance. Please get back to me so we can help make Carro a great solution for your store Sincerely, David

5 / 5 Share

Jan. 13, 2023

I'm really happy with Carro and they've been extremely helpful with the process. If you're looking for a top notch cross selling experience - this is the one you want. Thank you!

Using app

6 months

Total reviews

32

Average rating

3.4

Developer Reply

We're so happy to hear this! Thanks for using Carro. :)

5 / 5 Share

Jan. 5, 2023

We are so grateful that we stumbled across Carro. We didn't even know cross-store selling was a thing and thought it was too good to be true, but Carro has made the whole laborious process of sourcing products from quality suppliers a million times faster. We were only planning on launching our store with 3-5 products sourced from our own suppliers, but finding products from brands we'd actually want to work with has been so easy on Carro that we're launching with a MUCH more robust catalog that we could’ve only dreamed about having maybe a couple of years from now. The part we're most excited about is the digital inventory aspect (or I think they call it "virtual inventory"). When we add products from other brands to our store, we don't need to risk additional budget on buying and carrying our own inventory. Say what??? Truly a GAME CHANGER for us!!!! Also, major props to their support team. They've been super helpful with helping us get set up and even finding products for us that match our brand and aesthetic. Good people to work with.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this amazing review, and I'm really excited to hear about your great experience so far! We love our support team too, I'll make sure to share this with them. :)

5 / 5 Share

Dec. 18, 2022

Directly acquiring supply (brands) for our marketplace became one of our most time-consuming processes. When we learned we could use Carro, we thought the opportunity was too good to be true. We were wrong. Within days, we were able to partner with a number of quality brands that our users love. Their support is top-tier, their UX easy to use, and their suppliers are responsive. Would recommend!

Store

imma

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

There's so much to appreciate about this review, thank you! We're glad we could make partnering with other brands seamless, we have some great new features on the roadmap that will make it even easier. Thanks for using Carro. :)

5 / 5 Share

Dec. 12, 2022

Great app! It makes it easier for anybody to sell anything on their website. Whether you are trying to sell to a niche or keep it more general, carro is super useful!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

So happy to hear this! Thanks for the kind words and for using Carro. :)