Onspruce Cart Insights
Onspruce Cart Insights - app to view customer cart contents
Rating
4.6
feedback
14
chart
#2,006
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
7%
-
Less than a month
21%
-
Less than a year
50%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with many users praising its customer service, order tracking capabilities, and the insights it provides into cart activity and popular products. Users appreciate the developer's responsiveness and willingness to customize features for specific needs. The app is described as essential for pre-purchase customer service, order verification, and e-commerce traffic analysis. However, some users mention concerns about the app's pricing, the inclusion of own visits in the data, and occasional technical issues like products being randomly added to the list.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 13, 2024
An essential app for pre-purchase customer service, order verification, e-commerce traffic analysis, and product performance analysis.
April 13, 2024
Excellent app! It includes as much information as is available about the person who added items to their cart, including their email address. When we got a bunch of ATCs from a bot, Cart Insights support was vey helpful and set up a rule that excludes that bot's ATCs as well as ATCs from my own email. They plan to add this as a DIY feature in a future update. Thanks for the great support!
Nov. 13, 2023
Great App. A bit expensive for what it does. A discounted annual pre-payment will be appreciated. Also, to fix this: your own tests and visits! It should detect your own IP and activity and take them out. It's frustrating that you own visits are always counted ad shown.
March 4, 2023
Very good costumer service and they do care and do follow up, and the app give you insight on what been left into your store Cart.
Feb. 2, 2023
The app has saved us many times over when a client needs assistance with their order! And when we've needed a little help, or a tweak to make it easier for us, they always come through!
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