Cartloop SMS Marketing
1:1 Human-Powered SMS Conversations, Cart Recovery & Chat.
Rating
4.8
feedback
99
chart
#10,986
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
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Less than a day
3%
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Less than a month
17%
-
Less than a year
67%
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More than a year
10%
Reviews Summary
Cartloop is a highly recommended Shopify app for ecommerce businesses looking to improve customer support, increase conversion rates, and reduce cart abandonment. The app has received overwhelmingly positive reviews, with users praising its effectiveness in engaging with potential customers through SMS marketing. Many users have highlighted the exceptional customer support provided by the Cartloop team, who are described as helpful, responsive, and proactive. The onboarding process is also commended for being efficient and seamless. Users have reported encouraging results in terms of increased sales and improved customer engagement. Overall, Cartloop is praised for its personal touch, human interaction, and ability to provide a great customer experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 31, 2022
We started using this app as a way to have quicker support for potential customers and to decrease cart abandonment thereby increasing conversion and it's done exactly that for a really reasonable % cost to us. They are also the most helpful support team I've come across with a software/tool like this and will help you get everything set up and even help write your texts and templates. It's true what they say people are more responsive to txt and thanks to cartloop we're building a decent txt list. Highly recommend to any other ecom business big or small.
We appreciate the kind words, India! Looking forward to achieving milestones with you! 🚀 xx Lou
Sept. 11, 2022
We have been using Cartloop for some time now and are very happy with their service and frequent communication with us. They have ensured to always have the correct information for customers and said customers are always happy and informed after using Cartloop. We recommend!
Hey guys, thank you so much for the feedback! It has also been a very smooth experience working with you. Can't wait to see more stunning results! 🚀 xx Lou
Sept. 8, 2022
Recently completed the onboarding process with Cartloop and absolutely loved it. They are extremely efficient and Alexandra was super quick to help us out with everything. Looking forward to seeing the results with SMS marketing!
Hey, guys! Thanks for the feedback! Can't wait to see your sales skyrocket! 🚀 xx Lou
Aug. 31, 2022
The initial information and onboarding sessions were exceptional and gave us 100% confidence in going forward with Cartloop. We have been up and running for a few months now and encouraging results are starting to roll in. We have high hopes for Cartloop going forward!
Hey, Cory! We're super happy to have you with us. Your results are already looking amazing and we can't wait to see more! 🥳 xx Lou
Aug. 17, 2022
I had reservations about using the app initially but the support team has been superb from the start! The regular check-ins and suggestions to help grow my business has been amazingly helpful! By far, this is the best experience I had working with an app.
Rania, we really appreciate your wonderful feedback! Excited to see more results! 🥳 xx Lou
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