Cartloop SMS Marketing
1:1 Human-Powered SMS Conversations, Cart Recovery & Chat.
Rating
4.8
feedback
99
chart
#11,623
All reviews
Rating Breakdown
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June 16, 2022
So far so good! Only a few days in but the support is great and features are easy to use :) Thank you!!
Appreciate the feedback! We're super happy to have you with us! 🥳 xx Lou
Sept. 21, 2021
We've made multiple 6 figures with this app in a few months! My team and I love this app, it has truly driven so much change for our business. The world is asking for more personalisation and Cartloop truly is the best way to start
Hi Ama, we're in love with how you managed to build such an amazing community at Planted and we're happy to be part of your journey. xx Alexandra
Aug. 24, 2021
I have just installed app after the company reached out to me. I have signed up for the free plan and am eager to see how it goes. Alexandra was a great help!
Hi Rachel, it was such a pleasure to work with you. I cannot wait to see the results after the free trial. Keep in touch 🐶 xx Alexandra
April 22, 2021
Excellent customer service and great app for capturing CA or BA purchasers. Completely automated, we don't need to do a thing (for the most part). For more complex products you will need to provide their team guidance on how to reply to certain questions. Having their team execute on answering those questions properly doesn't always go the way you had defined. Also, for sending newsletter/manual send sms messages the platform is lacking a little. I've run into some glitches adding emojis. They need 3 hours notice before any campaign sends. You cannot download/transfer contacts to a new platform from theirs. Lack of integrations.
Jan. 26, 2021
I will be honest im removing this app right now since i want something with a little more control but i will say it can work for beginners etc and their support is really good..(especially Alexandra)
We value every review and opinion in order to improve our functionalities and cover as much needs as we can. Thank you!