All reviews

Rating Breakdown

  • 5
    93% (92 ratings)
  • 4
    5% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

Oct. 31, 2022

We started using this app as a way to have quicker support for potential customers and to decrease cart abandonment thereby increasing conversion and it's done exactly that for a really reasonable % cost to us. They are also the most helpful support team I've come across with a software/tool like this and will help you get everything set up and even help write your texts and templates. It's true what they say people are more responsive to txt and thanks to cartloop we're building a decent txt list. Highly recommend to any other ecom business big or small.

Using app

6 months

Total reviews

8

Average rating

5.0

Developer Reply

We appreciate the kind words, India! Looking forward to achieving milestones with you! πŸš€ xx Lou

5 / 5 Share

Sept. 11, 2022

We have been using Cartloop for some time now and are very happy with their service and frequent communication with us. They have ensured to always have the correct information for customers and said customers are always happy and informed after using Cartloop. We recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hey guys, thank you so much for the feedback! It has also been a very smooth experience working with you. Can't wait to see more stunning results! πŸš€ xx Lou

5 / 5 Share

Sept. 8, 2022

Recently completed the onboarding process with Cartloop and absolutely loved it. They are extremely efficient and Alexandra was super quick to help us out with everything. Looking forward to seeing the results with SMS marketing!

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Hey, guys! Thanks for the feedback! Can't wait to see your sales skyrocket! πŸš€ xx Lou

5 / 5 Share

Aug. 31, 2022

The initial information and onboarding sessions were exceptional and gave us 100% confidence in going forward with Cartloop. We have been up and running for a few months now and encouraging results are starting to roll in. We have high hopes for Cartloop going forward!

Using app

About 1 month

Total reviews

7

Average rating

4.9

Developer Reply

Hey, Cory! We're super happy to have you with us. Your results are already looking amazing and we can't wait to see more! πŸ₯³ xx Lou

5 / 5 Share

Aug. 17, 2022

I had reservations about using the app initially but the support team has been superb from the start! The regular check-ins and suggestions to help grow my business has been amazingly helpful! By far, this is the best experience I had working with an app.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Rania, we really appreciate your wonderful feedback! Excited to see more results! πŸ₯³ xx Lou

5 / 5 Share

Aug. 12, 2022

This is a great SMS app. We love that there are real people responding to our customers--not AI. And, we love that the SMS is not intrusive, but helps us engage with our customers. The customer service at Cartloop is top-notch. They are very responsive, incredibly helpful, and they go out of their way to help us achieve success with SMS.

Using app

About 2 months

Total reviews

35

Average rating

4.7

Developer Reply

Awww, thanks for this very sweet feedback, Nina! Excited to reach new milestones with you! πŸš€

5 / 5 Share

July 20, 2022

This is a great app and the customer support is exceptional! I'd highly recommend this app for people wanting to drive sales by starting conversations with potential customers.

Using app

12 months

Total reviews

10

Average rating

5.0

Developer Reply

Hey, Felix! Thanks for the feedback! We'll be with you as you grow your brand even more! πŸš€ xx Lou

5 / 5 Share

July 11, 2022

Cartloop's approach to business is the same as mine. I was surprised at how much they researched my site and understood my message, before they reached out to me. Each person has an ownership quality for how much care and how much they give to the process. So far, the best experience I've had on this journey.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Dean, we appreciate the feedback! We're stoked to have you with us! πŸ₯³ xx Lou

5 / 5 Share

July 7, 2022

Great APP, easy installation and Onboarding. It can really help you improve your CR, customer engagement, retention, etc. We also love their team, they are great!

Store

XooKool

Using app

3 months

Total reviews

25

Average rating

5.0

Developer Reply

Hey, thanks for the awesome feedback! Can't wait to see more results! πŸš€ xx Lou

5 / 5 Share

June 21, 2022

Great App. Great Service. Great for my customers. This was the best decision to get Cartloop onboard our website and it has made an instant difference.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're excited to have you on board, Adrian! This is just the beginning! πŸ’ͺ xx Lou

5 / 5 Share

June 10, 2022

Probably the greatest app on Shopify, with flawless integration, amazing customer support, and a very personalised experience. We began a month-long trial, and the onboarding process was also excellent. I strongly suggest it.

Using app

About 1 year

Total reviews

5

Average rating

3.4

Developer Reply

Your early results are amazing! So excited to see more! πŸ’ͺ xx Lou

5 / 5 Share

May 18, 2022

I really appreciate how their support team is always there with us every step of the way to make sure that we had a great experience setting up our account and getting everything sorted to start. They are very proactive in all aspects and we've been seeing really good potential in how Cartloop has helped us increase our conversion and build our community. Having that personal touch in recovering carts and an extended team of customer support has been a game-changer!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for this wonderful review, Patti! Can't wait to grow with you even more! πŸš€ xx Lou

5 / 5 Share

April 26, 2022

The Cartloop set up process has been fast and efficient, the staff were extremely friendly and accomodating in crafting the perfect messages. Very Happy with their service.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Working with you is such a breeze, guys! Super excited to grow! xx Lisa

5 / 5 Share

April 18, 2022

The onboarding process was a breeze. The team were super helpful and got us set up swiftly after our initial call. We are excited for what's next.

Store

ADJOAA

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Fell in love with ADJOAA from the very start! Thrilled to be working together! xx Lisa

5 / 5 Share

April 12, 2022

We have used this App to help with our abandoned carts and to send out SMS messages to our customers. It's great that there is 24-hour support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate your feedback! Looking forward to 10x your Cartloop accountπŸš€ xx Lisa

5 / 5 Share

March 30, 2022

Great app and great team behind it. Started making sales from the day we went live. Still early days but look forward to doing a lot more with this. :)

Using app

10 months

Total reviews

8

Average rating

5.0

Developer Reply

It means a lot, Chris! Your early results are fantastic and I'm sure this is only the beginning. Cannot wait to see what's next 🧑 xx Alexandra

5 / 5 Share

March 30, 2022

So far been good onboarding and helpful team. Looking forward to seeing results in the months ahead.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Much appreciated! We love everything about your team, your products, and your mission. Time to scale! xx Lisa

5 / 5 Share

March 29, 2022

Excellent and easy to use! We are new to the platform and app, but so far so good! Great staff as well. They are super fast and efficient.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Love this feedback, Jeremy! 110% focused on execution and growth! The future looks amazingπŸš€ xx Lisa

5 / 5 Share

March 24, 2022

Lisa has been great to work with and the onboarding was REALLY easy. Look forward to seeing how this partnership really helps my business.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks, Matt! Such a breeze working with you. We're just getting started! Lisa

5 / 5 Share

March 23, 2022

Customer support is fantastic! The team helped us optimising the app from the start / onboarding and has been in great communication with dedicated support to date!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so excited to have you on board, guys! Cheers to growing your SMS channel! xx Lisa