All reviews

Rating Breakdown

  • 5
    93% (92 ratings)
  • 4
    5% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 18, 2022

Awesome onboarding experience. Just downloaded the app and cant wait to start using it, thanks Alexandra and Andrei

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the nice words, we're more than excited to work together! πŸš€ xx Alexandra

5 / 5 Share

Feb. 14, 2022

used this app/service for their free trial period and never got disappointed. we're now continuing to a paid service. 1. their customer support is very responsive 2. the onboarding is a breeze, they'll get you started easily 3. the app itself is pretty much what it say it is - you win customers back by having a human touch in your cart recovery sequence. 10/10 - would definitely recommend

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Aris, We're so happy to see your amazing results in the Free Trial. And this is just the beginning! Let's do this πŸ’ͺ xx Alexandra

5 / 5 Share

Dec. 21, 2021

Amazing customers support, this app really help me to grow my sales. Thank you Cartloop ! SMS flow can really grow revenues :)

Using app

About 1 year

Total reviews

8

Average rating

4.4

Developer Reply

So happy to see such great results for you! SMS can indeed impact revenue and create great customer experiences. Excited about what's next! πŸ› xx Alexandra

5 / 5 Share

Dec. 1, 2021

Really love the app. The staff is super helpful and supportive. Definitely the best SMS marketing app.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, so happy you love Cartloop. We're really excited to work together 🧑 xx Alexandra

5 / 5 Share

Nov. 25, 2021

Alexandra from Cartloop made everything so easy. The set-ups, the working process of the app. Phenomenal!. I would recommend this app to any upstarting brand for sure

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ezeugo, thank you so much for that, you're really amazing! Happy to be part of your strategy πŸ₯³ xx Alexandra

5 / 5 Share

Nov. 22, 2021

Great team of staff! Cartloop definitely helps increase sales with abandoned carts. Overall, 5 star recommendation!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fred, glad you're enjoying the results for Gentle Oasis. Your numbers are indeed fantastic! 🌸 xx Alexandra

5 / 5 Share

Nov. 4, 2021

The set up for this was seamless! Alexandra worked with me to make sure I was utilizing everything at my disposal to ensure their process would be the most effective. I am so excited to see the results!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jennifer, thank you so much for all the nice words. We're really happy to have you with us! πŸ•― xx Alexandra

5 / 5 Share

Oct. 21, 2021

I can't say enough about this app. The most responsive company I have worked with. Both Alexandera and Chris were very understanding and helping my company in so many ways. From setting up my campaigns to setting up my pop up. They truly want to understand your products and company.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Marie, we're honored to be working with you, really! The store behind is Little Sweet Peas is so inspiring, we really hope to help you achieve your goals! 🐣 xx Alexandra

5 / 5 Share

Oct. 20, 2021

amazing customer service, the agent Alexandra helped me setup all the possible campaigns and answered all my queries very professionally. 100% recommended top app with extraordinary customer support 5 stars!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Muhammad, we're so happy to hear about your positive experience. Let's bring some extra revenue to The Aroma Factory! πŸ› xx Alexandra

5 / 5 Share

Oct. 20, 2021

Cartloop has been absolutely amazing - especially in helping us recover 30-40% of our abandoned carts, will highly recommend

Using app

7 months

Total reviews

3

Average rating

4.7

Developer Reply

Your feedback means the world to us, Yaw! Super proud of your results! πŸ™ Thanks, Lisa

5 / 5 Share

Oct. 1, 2021

i love the support here at cartloop! Some awesome features are coming on the way and i cant wait they are game changing!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sebastian, love your excitement about what's coming next. As you said, let's be the next Gary Vee strategy-wise. Cheers! πŸ‹πŸΌβ€β™€οΈ xx Alexandra

5 / 5 Share

Sept. 23, 2021

I have just started to use the APP and so far the set and support have been amazing. If this is my experience as a customer I'm excited for my customers and fully trust the Cartloop team. Fingers cross the revenue comes through.

Store

Niki's

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Suthan, we're more than ready to add the human touch to Niki's and build the whole SMS strategy together. This is gonna be a nice collaboration 🐣 xx Alexandra

5 / 5 Share

Sept. 23, 2021

Cartloop's conversational SMS is a game changer! The conversion rate from the abandoned cart recovery is 2x better than the automated flow in the SMS platform I use. It's a no brainer to switch and save more sales. Additionally, the Cartloop team is incredible! Alexandra and Lisa have been so accommodating and they've helped us configure everything exactly how we need. They stay in constant touch via Slack about results and new features. 10/10! :)

Using app

Over 1 year

Total reviews

14

Average rating

4.9

Developer Reply

Hi Kenny, you're amazing. Thank you so much for the nice words and for always offering us amazing suggestions that can move Cartloop even further. We're lucky to have you and The Wander Club with us πŸ’• xx Alexandra

5 / 5 Share

Sept. 9, 2021

customer service is top class. the team goes out of their way to assist you and ensure your campaign is performing.

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Oday, thank you so much for your nice words - we love how well eCommsell is performing and the community you have built is fantasticπŸ“± It's our pleasure to work with you. xx Alexandra

5 / 5 Share

Aug. 26, 2021

Really good app. It's got us more orders on our web store. Excellent customer service. Highly recommend.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Christina, so glad you're enjoying Cartloop. Please do reach to us if you ever need some extra insights 🌻 xx Alexandra

5 / 5 Share

Aug. 24, 2021

The conversion rate with this application is impressive. In addition, they are very professional in their messages and perfectly understood the tone with which our brand communicates. - Not only do they close sales, but they improve the experience of our visitors with fast, personalized responses to their questions.

Store

BYTHEM

Using app

6 months

Total reviews

4

Average rating

3.0

Developer Reply

Hi Mario, we are so glad you're enjoying the Cartloop experience. We love how focused you are on the experience itself. Let's grow together πŸš€ xx Alexandra

5 / 5 Share

Aug. 24, 2021

Highly recommend! The product is great to win back some customers that slipped away without feeling spammy at all. The people at Cartloop and support are amazing. They make sure to guide you through everything and set you up for success in a matter of minutes. The app also has a super intuitive and easy-to-use dashboard that makes it user-friendly for any shop owner.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad you're enjoying the service. Thank you so much for the nice words, cannot wait to see what happens next πŸ₯° xx Alexandra

5 / 5 Share

Aug. 24, 2021

Thank you very much Andrei & Alexandra! I had an issue when installing the app and they were able to walk me through the steps! they contacted me right away! appreciate it and I am very excited to try the app!

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Hi Eman, it was a pleasure working together with you. Please do always contact us, we're here to help. xx Alexandra

5 / 5 Share

Aug. 18, 2021

Alexandra was amazing !! She helped me set up everything that will enhance my store to attract more customers. Extremely thankful !

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Paul, thank you for being so kind. I loved working together with you and setting things up. This is just the beginning! xx Alexandra

5 / 5 Share

Aug. 6, 2021

Customer service is great, the app itself is a little tricky to get you to do what you want it to... especially with pop ups. Luckily though you have great service to help you out. Nice one, Lisa!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Steven, we're extremely happy to hear the kind words about the customer service. We're always here to help you with the app! xx Alexandra