Cartly Cart Drawer Cart Upsell
Grow AOV with cart upsell, sticky add to cart &...
Rating
4.9
feedback
81
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
19%
-
Less than a month
21%
-
Less than a year
19%
-
More than a year
1%
Reviews Summary
The reviews for Cartly are overwhelmingly positive, with users praising the app's customization options, fast performance, and significant impact on conversion rates. Many customers highlighted the exceptional customer support provided by the Cartly team, mentioning specific team members who went above and beyond to assist with setup and customization. Users appreciated the ease of use of the app and the ability to tailor the cart to their brand's needs. However, there were a few negative reviews that mentioned issues with customer service response times and unmet promises for customization work. Overall, Cartly seems to be a highly recommended app for e-commerce stores looking to enhance their shopping experience and boost conversions.
Highlights
Review RSS Feed
All reviews
March 13, 2026
Cartly has been amazing for our store. We needed some custom options for our cart that we just couldn't build natively in Shopify, and the Cartly team worked right alongside our developer to make it happen. The cart runs blazing fast, and the results speak for themselves: our conversion rate jumped from 5-6% up to a solid 7-8%! Support is generally very easy to work with. A quick tip: make sure you come to them with clear examples of what you need if its not out the box for the cart. If you do, it honestly feels like you're getting custom development for free. We have a custom solution on that before cartly was always breaking and now it works fantastic. Highly recommend!
Thank you so much for the incredible review! We are thrilled to hear that Cartly is delivering the performance and results your store needs to thrive. It’s been a pleasure working with your team to bring your vision to life, and we truly appreciate the high recommendation
Feb. 25, 2026
Javid konnte mir sehr gut weiterhelfen. Egal welches Problem er hat mir geholfen es zu lösen!
Thank you so much for your kind words! We’re thrilled to hear that we could help resolve your issues. We are always here to support you
Feb. 25, 2026
App has good potential but customer service is very poor. They promised they would do some customization work on the cart drawer for me within a few hours but it's been 48 hours and still nothing has been done with no updates. In that time I have found another app that is better cheaper and the customer support is a lot faster.
We’re sorry for the delay and understand your frustration. Your request requires development work, which is why it’s taking a bit longer than initially expected. Please rest assured that the team is actively working on it, and we’ll update you immediately as soon as it’s completed. We appreciate your patience and the chance you gave our app, and we’re committed to improving both our speed and communication moving forward.
Feb. 25, 2026
Zia could help me a lot! Also the App is very nice!
We’re really happy to hear that Zia was able to help you and that you’re enjoying the app. Your feedback truly means a lot to us and motivates our team to keep improving. If you ever need any assistance, we’re always here to help! 🚀
Feb. 20, 2026
The help feature is very helpful and quick. Thank you!
We’re glad to hear that you found our help feature quick and helpful. Providing fast and reliable support is very important to us. Thanks again for taking the time to share your experience! 🙌
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