Cartly Cart Drawer Cart Upsell
Grow AOV with cart upsell, sticky add to cart &...
Rating
4.9
feedback
79
chart
#1,798
All reviews
Review RSS Feed
April 12, 2026
After some research the most straight-forward app with good design and customisation options. Unfortunately it messed with my cart and the whole site. Articles that were added / deleted didn't update, the entire page was slow and link reactions didn't work properly. When closing the slide cart underneath the so-far (theme) cart became visible. Customers were writing they almost hadn't purchased because the cart wasn't working correctly. So I had to delete it instantly. I wrote a message to the support team and if you manage to fix this I'd be happy to come back.
Thank you for your feedback—we’re really sorry for the experience you had. Please reinstall the app and reach out to our support team; our entire team (including developers and designers) is here to help you. We recommend keeping the app embed disabled initially to avoid it showing on your store. We’d love to fix this for you and have you back!
March 13, 2026
Cartly has been amazing for our store. We needed some custom options for our cart that we just couldn't build natively in Shopify, and the Cartly team worked right alongside our developer to make it happen. The cart runs blazing fast, and the results speak for themselves: our conversion rate jumped from 5-6% up to a solid 7-8%! Support is generally very easy to work with. A quick tip: make sure you come to them with clear examples of what you need if its not out the box for the cart. If you do, it honestly feels like you're getting custom development for free. We have a custom solution on that before cartly was always breaking and now it works fantastic. Highly recommend!
Thank you so much for the incredible review! We are thrilled to hear that Cartly is delivering the performance and results your store needs to thrive. It’s been a pleasure working with your team to bring your vision to life, and we truly appreciate the high recommendation
Feb. 25, 2026
Javid konnte mir sehr gut weiterhelfen. Egal welches Problem er hat mir geholfen es zu lösen!
Thank you so much for your kind words! We’re thrilled to hear that we could help resolve your issues. We are always here to support you
Feb. 25, 2026
App has good potential but customer service is very poor. They promised they would do some customization work on the cart drawer for me within a few hours but it's been 48 hours and still nothing has been done with no updates. In that time I have found another app that is better cheaper and the customer support is a lot faster.
We’re sorry for the delay and understand your frustration. Your request requires development work, which is why it’s taking a bit longer than initially expected. Please rest assured that the team is actively working on it, and we’ll update you immediately as soon as it’s completed. We appreciate your patience and the chance you gave our app, and we’re committed to improving both our speed and communication moving forward.
Feb. 25, 2026
Zia could help me a lot! Also the App is very nice!
We’re really happy to hear that Zia was able to help you and that you’re enjoying the app. Your feedback truly means a lot to us and motivates our team to keep improving. If you ever need any assistance, we’re always here to help! 🚀
Feb. 20, 2026
The help feature is very helpful and quick. Thank you!
We’re glad to hear that you found our help feature quick and helpful. Providing fast and reliable support is very important to us. Thanks again for taking the time to share your experience! 🙌
Feb. 17, 2026
App works very well, it has bunch of features other apps do not have. Maryna from their support is super helpful! 10/10 App!
🌟 Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy the app and its unique features. We're also proud of our support team. If you have any more suggestions or questions, feel free to reach out. Thanks for choosing us! 💖
Feb. 12, 2026
Zia was incredibly helpful and clear in his guidance. I had a fairly specific question about automatically adding items to cart, and he broke down the different options in a way that was easy to understand and actionable. I appreciated how he explained Product Add-ons, Upsell Rules, and Custom Rewards without overcomplicating it.
We’re glad to hear that Zia’s guidance was clear and helpful, and that the explanations around Product Add-ons, Upsell Rules, and Custom Rewards were easy to understand. We really appreciate you taking the time to share your experience!
Jan. 20, 2026
Great customer support and pricing options.
Thank you so much for the 5-star review! 😊 We’re thrilled to hear you’re happy with our support and pricing options. We always aim to provide the best value for our users. Wishing you great success with your store!
Dec. 11, 2025
Val has been incredibly helpful and responsive. He’s gone above and beyond to make sure the cart upsell app works flawlessly. The app is easy to use, powerful, and backed by truly great support. Highly recommend.
Thank you so much for the wonderful feedback! We’re thrilled to hear Val’s support made a difference and that you’re enjoying the app really appreciate the recommendation.
Nov. 28, 2025
Great App, Great Support
Thank you so much for the kind words! 😍 We’re really glad to hear everything is working well for you and that our support team could help quickly. We’re always here if you need anything!
Nov. 28, 2025
Der Support ist echt super. Ich hatte ein komplexes Problem, das sich auch mit Hilfe von KI nicht lösen lies. Aber der Suppert hat sich echt Zeit genommen und konnte das Problem beheben
Es freut uns sehr, dass unser Team Ihnen bei dem komplexen Problem helfen konnte. 🤗 Manchmal braucht es eben doch den „Human Touch“, den KI nicht immer bieten kann. Wir nehmen uns gerne die Zeit, um sicherzustellen, dass alles perfekt läuft! Viel Erfolg weiterhin mit Ihrem Shop!
Nov. 25, 2025
Wunderbarer Support, nur zu empfehlen
Vielen Dank! 😊 We’re thrilled you had a great experience. Thanks for recommending us we're always happy to help anytime!
Nov. 22, 2025
Easy to use, fast and efficient service
We’re thrilled to hear that you find the app easy to use and that our service has been fast and efficient! Thank you for your feedback. 🌟
Nov. 18, 2025
very good support, app is easy to use and comprehensive
Thank you! Delighted to know our support and the app’s usability met your expectations.
Nov. 17, 2025
Super helpful support team got us up and running at the busiest time of year.
Thank you so much for your kind words! We’re glad our support team could assist you during such a busy season. 😊
Nov. 14, 2025
This cart does an absolutely amazing job and the dev are on top of things. I find the app to be very intuitive and easy to work with while also having a ton of customization if you work with the dev. It does everything I want it to do and have to say really helped quite a bit on conversion. I also have to shout out Val that does an awesome job!
Thank you so much for your amazing feedback! 💛 We’re thrilled to hear that Cartly is helping improve your conversions and that you’re enjoying both the customization options and ease of use. Our team works hard to stay on top of everything, so your kind words mean a lot. 🙌 If you ever need anything or want to optimize your setup even further, we’re always here to help 💬
Oct. 30, 2025
Thank you for the 5-star rating! If you have any feedback or suggestions, we’d love to hear from you.
Oct. 30, 2025
EXCELENT SERVICE VERY HELPFUL TEAM OF STAFF VERY HELPFUL APPLICATION IT HAS DONE WONDERS FOR MY STORE THANK YOU SO MUCH
We really appreciate your wonderful feedback! We're happy to know the app has made a positive impact on your store.