Cartly Cart Drawer Cart Upsell
Grow AOV with cart upsell, sticky add to cart &...
Rating
4.9
feedback
81
chart
#2,123
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
21%
-
Less than a month
21%
-
Less than a year
21%
-
More than a year
1%
Reviews Summary
The reviews for the Cartly app are a mix of positive and negative feedback. Some users praise the app for its customizability, fast performance, and positive impact on conversion rates. They highlight the excellent customer service, with specific mentions of helpful and responsive support team members. On the other hand, negative reviews mention issues with the app affecting the site's functionality, slow response from customer service, and unmet promises for customization work. Despite the mixed feedback, the majority of reviews are highly positive, emphasizing the app's ease of use, helpful features, and the dedication of the support team.
Highlights
Review RSS Feed
All reviews
May 15, 2026
Thank you so much for your rating and support! We truly appreciate it and are always here whenever you need any help 😊
May 14, 2026
Sehr gute Mitarbeiter. Super schnell und zufrieden!!!
Thank you so much for your kind words! We’re happy to hear you were satisfied with our fast support 😊
April 12, 2026
After some research the most straight-forward app with good design and customisation options. Unfortunately it messed with my cart and the whole site. Articles that were added / deleted didn't update, the entire page was slow and link reactions didn't work properly. When closing the slide cart underneath the so-far (theme) cart became visible. Customers were writing they almost hadn't purchased because the cart wasn't working correctly. So I had to delete it instantly. I wrote a message to the support team and if you manage to fix this I'd be happy to come back.
Thank you for your feedback—we’re really sorry for the experience you had. Please reinstall the app and reach out to our support team; our entire team (including developers and designers) is here to help you. We recommend keeping the app embed disabled initially to avoid it showing on your store. We’d love to fix this for you and have you back!
March 13, 2026
Cartly has been amazing for our store. We needed some custom options for our cart that we just couldn't build natively in Shopify, and the Cartly team worked right alongside our developer to make it happen. The cart runs blazing fast, and the results speak for themselves: our conversion rate jumped from 5-6% up to a solid 7-8%! Support is generally very easy to work with. A quick tip: make sure you come to them with clear examples of what you need if its not out the box for the cart. If you do, it honestly feels like you're getting custom development for free. We have a custom solution on that before cartly was always breaking and now it works fantastic. Highly recommend!
Thank you so much for the incredible review! We are thrilled to hear that Cartly is delivering the performance and results your store needs to thrive. It’s been a pleasure working with your team to bring your vision to life, and we truly appreciate the high recommendation
Feb. 25, 2026
Javid konnte mir sehr gut weiterhelfen. Egal welches Problem er hat mir geholfen es zu lösen!
Thank you so much for your kind words! We’re thrilled to hear that we could help resolve your issues. We are always here to support you
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