Cartly Cart Drawer Upsell
The reviews for the Cartly Shopify App are overwhelmingly positive, with users praising the app's functionality, customization options, and customer support. Many users highlighted the speed and efficiency of the app, noting that it helped improve their conversion rates. The customer support team, including individuals like Javid, Zia, Val, Maryna, and Anastasiia, received high praise for being helpful, responsive, and going above and beyond to assist users with any issues or customization needs. Users also appreciated the ease of use of the app and the ability to tailor it to fit their specific requirements. However, there were a few negative reviews mentioning issues with the app affecting site performance and slow customer service responses.
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Thank you so much for your rating and support! We truly appreciate it and are always here whenever you need any help 😊
Sehr gute Mitarbeiter. Super schnell und zufrieden!!!
Thank you so much for your kind words! We’re happy to hear you were satisfied with our fast support 😊
After some research the most straight-forward app with good design and customisation options. Unfortunately it messed with my cart and the whole site. Articles that were added / deleted didn't update, the entire page was slow and link reactions didn't work properly. When closing the slide cart underneath the so-far (theme) cart became visible. Customers were writing they almost hadn't purchased because the cart wasn't working correctly. So I had to delete it instantly. I wrote a message to the support team and if you manage to fix this I'd be happy to come back.
Thank you for your feedback—we’re really sorry for the experience you had. Please reinstall the app and reach out to our support team; our entire team (including developers and designers) is here to help you. We recommend keeping the app embed disabled initially to avoid it showing on your store. We’d love to fix this for you and have you back!
Javid very nice person, makes great work. The customer support is helping you very well to fix it. The app, the cart, everything is great.
Cartly has been amazing for our store. We needed some custom options for our cart that we just couldn't build natively in Shopify, and the Cartly team worked right alongside our developer to make it happen. The cart runs blazing fast, and the results speak for themselves: our conversion rate jumped from 5-6% up to a solid 7-8%! Support is generally very easy to work with. A quick tip: make sure you come to them with clear examples of what you need if its not out the box for the cart. If you do, it honestly feels like you're getting custom development for free. We have a custom solution on that before cartly was always breaking and now it works fantastic. Highly recommend!
Thank you so much for the incredible review! We are thrilled to hear that Cartly is delivering the performance and results your store needs to thrive. It’s been a pleasure working with your team to bring your vision to life, and we truly appreciate the high recommendation
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