All reviews

Rating Breakdown

  • 5
    79% (93 ratings)
  • 4
    9% (10 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 13, 2018

I wasn't sure about how I was getting priced and if I had optimal settings, so I hit up the chat, and Florent from Spain skyped me and helped me make sure all my settings were optimal for what I was trying to accomplish. Mainly, making sure I'm not being too intrusive to my customers while trying to capture upwards of 25% of lost sales.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2018

Installed CartsGuru and boom! the very first default email recovered a sale! It was quite easy and intuitive to figure out and configure. And on top of that, their team actually went over the setup, and offered to help to make sure everything is set up perfectly, and as per best practices - great service!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2018

Great service. The guys walked me through the entire setup and I'm already seeing some big numbers in terms of revenue recovered. Highly highly recommend.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2018

Don't understand why this app doesn't have more reviews. Between our two stores this app has recovered over $50K in lost sales. SMS retargeting!

Store

Wisho

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2018

Excellent! We were completely swamped during the Holiday season and wanted to upgrade our cart abandonment strategy but were a small company and did not have time to do all of the things we wanted. Carts guru met with us for 15 mins, listened to our strategy, and did all of the leg work themselves. We have tried a lot of cart abandonment tools on our Shopify website, for email - and especially text - this is a must have to increase revenue!

Using app

About 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 2, 2018

I used this app to help me recover abandoned shopping carts using email and sms. The customer service was incredible, Matt helped me set up everything from A to Z and help me setup a very aggressive and effective campaign. Refreshing, Thanks.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

Matt is amazing great service! He is always avialble and helpful! Great insights as well! Oh my god amazing!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

Carts Guru has helped recover so many abandoned carts for all our clients. It's one of the apps that we always use from day 1, and I recommend it to everyone interested in selling on Shopify. Plus, Matt has been great at helping get everything setup and running well.

Using app

Almost 4 years

Total reviews

4

Average rating

3.0

5 / 5 Share

Sept. 17, 2018

The SMS feature has helped recover a fair amount of abandoned carts. Nice feature to our shop. Thanks.

Using app

7 months

Total reviews

12

Average rating

5.0

5 / 5 Share

July 30, 2018

Great company to work with, Matt really went above and beyond to help get things set up. Thank you for all your help, and looking forward to working more with them.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

June 27, 2018

Hi this app is great , love it

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2018

Best app I tested for abandonment carts. I use it for text messages and emails. increased my conversion a lot!! US Customer service is awesome, they did set my account and they were really nice.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2017

I Love Carts Guru. This is the absolute best app. It helped us make more money every month by capturing hundreds of lost shopping carts. Great customer service, and super easy to install. Thanks Guys.

Using app

10 days

Total reviews

2

Average rating

5.0