All reviews

Rating Breakdown

  • 5
    87% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (2 ratings)

Reviews with Text

  • 100% (23)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2021

I was looking for a free app that can text internationally and at first I had a hard time understanding how to create the campaigns and triggers but once I got the hang of it and got help from customer service, this app is actually very easy to use! I will definitely be using this for while to send abandoned cart SMS to visitors. Great customer service!

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Hi Eden + Ash, thanks for your review and feedback! Glad to hear you're enjoying the app :)

5 / 5 Share

Jan. 28, 2021

Taking a trial run and so far it's pretty good. Email+Messenger+SMS all in one place is something I am really looking forward to. Creating email campaigns and SMS process is pretty simple and straight. Worth the shot.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

5 / 5 Share

Dec. 15, 2020

I use this app to launch my online store and i am super excited with the results. Thanks Sebastiano you made the process sooooo easy.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating and all the best with your new online store!

5 / 5 Share

Nov. 22, 2020

One of the best customer service I received in Shopify. I like how email, SMS and FBM are combined in one app with a fallback flow. If managed well, you can save some cash on this.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your experience with us and the community.

5 / 5 Share

June 23, 2020

Muy buena aplicación , deseando aprovechar el máximo. Buscaba una plataforma que fuera posible enviar sms a mis contactos, además que Beatrice está siempre dispuesta a ayudarme, muy atenciosa y te soluciona los problemas en el mismo momento.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2020

I'm in the process to test it. It seems to me as a very good app. Can't wait when we get higher traffic and we can use it in a full range of features

Using app

About 1 month

Total reviews

31

Average rating

4.2

5 / 5 Share

May 7, 2020

I used this app to Recover lost sales. I recommend it to anyone looking to capture more revenue. I am a new store and everything makes a difference thanks Carts Guru!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2020

Great app, very high ROI. Customer service is great and very responsive. Highly recommend this app!

Using app

About 5 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

Great App, definitely worth the investment. This app has multiple features and makes up for more than a few apps

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2019

I am very pleased, working well, easy to set up and easy to use and perfect help desk. Thank you, I will keep using

Store

J F M

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2019

My abandon cart rate recovery was decreasing. I'm excited to use the text and messenger feature and review my rates after 30 days. This is a game changer it's like 3 apps in 1.

Using app

6 days

Total reviews

4

Average rating

4.8

5 / 5 Share

June 6, 2019

Best app for SMS retargeting, aban cart and campaigns. No issues at all! Love the dashboard and reporting features too!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2019

Great app for recovering abandoned carts. You can use email, SMS, and Facebook messenger. My only criticism was the cost of the old program ($49 pus 3.5% of sales), but with their new program that should go down significantly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2019

I have used a few different abandoned cart services and this one has to be the best. It is very in depth. I was a little unsure how to run it and they set up best practices for me. The SMS messages is what sets this apart for me. We have brought in so many purchases via SMS.,

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2019

I must say the support is impeccable. Leo went out of his way to help me set up the proper discount codes. On top of that he managed to offer a quick solution for multiple stores issue with chrome. 5 stars.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2019

Easy to install, still waiting on conversion but pretty positive with this one ! this was a recommendation

Using app

19 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 27, 2018

Great service. The guys walked me through the entire setup and I'm already seeing some big numbers in terms of revenue recovered. Highly highly recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2018

Excellent! We were completely swamped during the Holiday season and wanted to upgrade our cart abandonment strategy but were a small company and did not have time to do all of the things we wanted. Carts guru met with us for 15 mins, listened to our strategy, and did all of the leg work themselves. We have tried a lot of cart abandonment tools on our Shopify website, for email - and especially text - this is a must have to increase revenue!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

Carts Guru has helped recover so many abandoned carts for all our clients. It's one of the apps that we always use from day 1, and I recommend it to everyone interested in selling on Shopify. Plus, Matt has been great at helping get everything setup and running well.

Using app

3 months

Total reviews

4

Average rating

3.0

5 / 5 Share

Sept. 17, 2018

The SMS feature has helped recover a fair amount of abandoned carts. Nice feature to our shop. Thanks.

Using app

5 months

Total reviews

12

Average rating

5.0