All reviews

Rating Breakdown

  • 5
    100% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2025

Cart Whisper has been really useful for us. The real-time feed shows exactly what customers are actually doing — which products they’re viewing, what they add to cart, what they remove, and where they get stuck. The live feed gives us a much clearer picture than Shopify ever did. The Cart ID feature is something we rely on every day. When a customer messages us with a question, we can open their exact cart instantly and help them finish the order. Overall, it’s simple to use and genuinely improves how we support our customers. Highly recommended

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

We absolutely love using Cart Whisper. The app itself is very intuitive and helpful for our specific industry and use case. We often times have to review customer orders prior to them being placed, and Cart Whisper makes this super easy with Cart IDs. Furthermore, the Cart Whisper team is open to suggestions and constructive feedback. We had some suggestions for them and they were able to implement both for us rather quickly! Highly recommend the app and the support they offer!

Using app

3 months

Total reviews

13

Average rating

4.4

5 / 5 Share

July 15, 2025

Cart Whisper has been a great tool for my store. Not only does it help me assist customers during checkout, but it actually helped me identify why so many carts were getting abandoned in the first place. Their team worked with me to see where shoppers were dropping off and gave me insights to fix it. Since then, I’ve seen more completed checkouts and happier customers.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2025

Great app and great customer service. Thank You

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 1, 2025

I would certainly recommend cart whisper app. It has increased our sales opportunity incredibly allowing our customers reach out to us prior to placing a order. It allows our team monitor any potential sales and follow up if required. Highly Recommend and the customer support team is brilliant.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

VERY DETAILED INFORMATION ABOUT CUSTOMERS LIVE ACTIVITY AND CART ID/INFORMATION. GREAT CART TRACKING AS WELL. CUSTOMER SERVICE IS GREAT

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

We have been looking for an app with this function for a long time. We finally found one, which gives us something that should be standard in all Shopify stores. They have done a great job with the app's design and functions, and I highly recommend this for anyone looking to capitalize on abandoned carts and cart IDs for customer service and quotes.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Great product, allows us to see carts in real time and make draft orders to help customers make the right purchases. They just added live activity feed to allow you to really home in on the customer experience. We are a very niche custom product, so we provide real expertise to music artists. Having the ability for them to ask questions from the cart is a real nice touch, allows us to make sure the customer has everything they need to get the best experience. Customer support has been great, have quickly added several functionality requests for us. Highly Recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2024

We love the live carts option for actively tracking customer carts. It helps us understand customer behavior. also, the widget with the form on the cart page widget helps our customers with questions, while they are about to complete the orders, and helps us complete these orders.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Abraham and team have been extremely helpful in answering all my questions. They even implemented one of my suggestions into their core app!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2024

App is great but more than that the customer service is excellent! They answer quickly any time of day or night and even take suggestions to make the app work better for you. I cannot speak highly enough!!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sam, Thanks very much for taking the time to leave us a review, it very much appreciated, I am glad to hear that you love the app, and even more the support. We take customers suggestions very seriously as it helps us improve the app. Thanks again Ab

5 / 5 Share

Feb. 27, 2024

Great app and Abraham is very fast in solving any issues or bugs. Great service and support.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Tj, for taking the time to leave a review. I'm glad you like the app and are satisfied with our support services.

5 / 5 Share

Dec. 6, 2023

We really like this app as it gives us us the possibility to see what is happening in carts and even more is the cart widget and exit popup showing a uniqe Cart ID for each customer making it easier for us and our customers if they need help during checkout.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Team, Thank you very much for the detailed review it's very much appreciated, and we're glad to see the app making a difference to you and your customers. If there is anything else I can help with, we're just a message away. All the best AB