All reviews

Rating Breakdown

  • 5
    100% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Nov. 26, 2024

VERY DETAILED INFORMATION ABOUT CUSTOMERS LIVE ACTIVITY AND CART ID/INFORMATION. GREAT CART TRACKING AS WELL. CUSTOMER SERVICE IS GREAT

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

We have been looking for an app with this function for a long time. We finally found one, which gives us something that should be standard in all Shopify stores. They have done a great job with the app's design and functions, and I highly recommend this for anyone looking to capitalize on abandoned carts and cart IDs for customer service and quotes.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Great product, allows us to see carts in real time and make draft orders to help customers make the right purchases. They just added live activity feed to allow you to really home in on the customer experience. We are a very niche custom product, so we provide real expertise to music artists. Having the ability for them to ask questions from the cart is a real nice touch, allows us to make sure the customer has everything they need to get the best experience. Customer support has been great, have quickly added several functionality requests for us. Highly Recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2024

We love the live carts option for actively tracking customer carts. It helps us understand customer behavior. also, the widget with the form on the cart page widget helps our customers with questions, while they are about to complete the orders, and helps us complete these orders.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Abraham and team have been extremely helpful in answering all my questions. They even implemented one of my suggestions into their core app!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Killer app! We're a wholesaler using Shopify Plus and this app is perfect for tracking our clients journey throughout the site. We can see who is currently logged in creating carts and even convert those carts to drafts to push through on the backend. All the sales reps love me now since they can check their customers live activity and easily close any open or abandoned carts.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Zane, Thanks for your awesome review, I am glad to hear that your able to close more sales with cart whisper. Its very much appreciated Abraham

5 / 5 Share

April 14, 2024

App is great but more than that the customer service is excellent! They answer quickly any time of day or night and even take suggestions to make the app work better for you. I cannot speak highly enough!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sam, Thanks very much for taking the time to leave us a review, it very much appreciated, I am glad to hear that you love the app, and even more the support. We take customers suggestions very seriously as it helps us improve the app. Thanks again Ab

5 / 5 Share

Feb. 27, 2024

Great app and Abraham is very fast in solving any issues or bugs. Great service and support.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Tj, for taking the time to leave a review. I'm glad you like the app and are satisfied with our support services.

5 / 5 Share

Dec. 6, 2023

We really like this app as it gives us us the possibility to see what is happening in carts and even more is the cart widget and exit popup showing a uniqe Cart ID for each customer making it easier for us and our customers if they need help during checkout.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Team, Thank you very much for the detailed review it's very much appreciated, and we're glad to see the app making a difference to you and your customers. If there is anything else I can help with, we're just a message away. All the best AB