Casa Loyalty Points & Rewards

Really smooth experience setting up my program, with a pleasantly quick and efficient turnaround time the one time I needed to reach out to chat support. I was sure to provide clear details in my first message; within minutes they were able to jump right into addressing my queries, point by point. That was at midnight on a Saturday. I'm pretty pleased with how my Loyalty program has come together. I got way more out of it than I originally intended. It was my first time setting one up and I was able to pull it off with some minor assistance from Sam. Thanks again mate.

We've been using Casa Loyalty on our Shopify store for a while now. Along the way we ran into a few issues — POS points sync, some tweaks to the invoice-related email templates — and the Casa team responded quickly every time. Sam, Ateeb and Waqas in particular actually followed through and tested things properly before getting back to us, rather than giving us a brush-off answer. The POS points sync issue got fully resolved. Overall, it's a team that genuinely puts in the effort to solve real problems for merchants — would recommend to other Shopify stores running POS in physical locations.

Thankyou for your assistance much appreciated . You walk through my issue I totally understand what my mistake was.

Helped me set up the app. Works great thanks.

Ateeb very helpful with initial setup, hoping this will remain positive as the app seems useful.

My Casa helper set everything up for me based on my exact specifications while I waited on customers!

Casa Loyalty App has helped us a lot as a startup company by offering a free plan with premium features. The support team is really helpful and responds quickly.

The support is extremely respectful and polite, and they didn't leave me until they solved my problem. Their support is truly amazing.

We have just starting using Casa Loyalty and the app so far is amazing. The team are also amazing, i have been speaking with Sam mainly who is very supportive and willing to make positive changes to the app quickly and support us as we navigate the app. so far 5 stars all round.

Very patient and thorough with explanation on each step for initial set up, looking forward to my scheduled 30 minute setup!

This app is extremely user-friendly and offers a comprehensive range of features. The customer support and development teams have also been incredibly proactive and helpful whenever I’ve encountered any issues with the app. They even arranged video meetings according to my time zone so they could better understand and address my concerns. I truly appreciate all of their help and support!

支援非常迅速，而且很有幫助。 這款應用程式幾乎具備我需要的所有功能。 只有一個小功能需要改進，那就是積分的有效期限。我希望積分的有效期限能根據使用者上次購買的日期來設定，例如，如果12個月內沒有任何購買記錄，積分就過期。 後續更新: 開發者非常聆聽建議，行動迅速，那個小功能已經在開發中，本週上線。

resolved my issues in no time

The app is pretty great; it does all the basic stuff and more. When asked to provide additional features, it gets added on as well. The replies from the devs are timely and consistent too. Would recommend this app to those who're looking to implement a loyalty program for their brand!

Custom service is very helpful. Highly recommend. Great experience.