Releasit Cash on Delivery COD
Releasit Cash On Delivery - All-in-one COD solution
Rating
4.9
feedback
761
chart
#56
All reviews
Rating Breakdown
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April 29, 2024
Appena installato. Soddisfa le mie aspettative riguardo un'applicazione del genere, sia per la configurabilità che per la semplicità. Servizio assistenza velocissimo!
April 29, 2024
App is good, but I dont get replies from the support for like 4 weeks now despite constantly sending them messages. I missed sales beacuse no notification email was sent that my monthly quota was exceeded. You can no edit an order once a customer has placed it...
Thank you for your feedback and for recognizing the quality of our app. I sincerely apologize for the delay in our support responses and the inconvenience it has caused you. We understand how crucial timely support is, and missing sales due to lack of notification is unacceptable. We are currently reviewing our support processes to ensure faster response times and better communication. Additionally, we are working on improving our notification system to prevent issues like exceeding monthly quotas without notice. Regarding the inability to edit orders once placed, we recognize this limitation and are exploring ways to enhance our app’s functionality to better meet your needs. Please contact me directly at [email protected] so we can address your specific concerns immediately and work towards a satisfactory resolution.
April 28, 2024
this app is horrible, once you click a language for the app you cant change it so be carful, also the app dosnt work. I added a comission but it still donst appear on my store.
I apologize for the inconvenience and frustration you have experienced with our app. We understand how important it is to have a smooth and flexible user experience. I am pleased to inform you that we have recently added new features to our dashboard page, including the ability to change the app's language easily. This enhancement is part of our ongoing effort to improve our app based on valuable feedback from users like you. Regarding the commission issue, we have thoroughly tested the functionality, and it should be working perfectly. If the commission still does not appear on your store, please contact our support team directly at [email protected], and we will assist you immediately to resolve the issue. We appreciate your feedback and patience as we strive to make our app better for all users.
April 17, 2024
Ottimo supporto al cliente. Mi hanno risposto immediatamente e aiutato nella risoluzione del mio problema!
July 1, 2024
Releasit COD è una applicazione che ci ha permesso di gestire le consegne con contrassegno in maniera molto semplice e funzionale. Il piano gratuito da 60 ordini è veramente ottimo non solo per negozi che stanno crescendo ma anche per quelli con un numero di ordini già discreto. Da segnalare l'assistenza in tempo reale con supporto immediato e funzionale. Per la nostra esperienza non possiamo che raccomandare Releasit COD.
April 16, 2024
No reply from Releasit Cash On Delivery team. I am uninstalling it.
I apologize for the lack of response from our Releasit Cash On Delivery team. We deeply regret any frustration and inconvenience this has caused you. Your feedback is very important to us, and we are committed to improving our communication and support processes. Please give us another chance to address your concerns and assist you promptly. If you would be willing to reinstall the app, please contact me directly at [email protected], and I will ensure that your issues are resolved as quickly as possible. Thank you for your understanding and patience.
April 11, 2024
Assistenza incredibilmente perfetta. Ho risolto in pochi minuti dei elementi che servivano per migliorare l'esperienza d'acquisto. Spiegazioni e documentazione molto complete. Da consigliare.
April 7, 2024
L'app è tecnicamente fatta benissimo, ma quello che mi ha colpito di più è l'assistenza cliente che fa veramente la differenza. Gentili, veloci e professionali. Consiglio quest'app a tutti che hanno bisogno di offrire l'opzione di contrassegno.