Radiant Vogue review for Ace Catalog Maker: PDF Catalog

1 / 5

Sept. 12, 2024

I thought Ace Catalogue would simplify my product listings, but it’s been nothing but frustration. The app constantly crashes when I try to update my inventory, and it’s been messing up my product details. I've reached out to support multiple times, but they only give generic responses. It might work well for small stores, but for larger catalogs, it's a nightmare. Not worth the hassle!

Using app

About 13 hours

Total reviews

5

Average rating

4.2

Developer Reply

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team. Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation. While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties. Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

Ace Catalog Maker: PDF Catalog for Shopify
Ace Catalog Maker: PDF Catalog
3.7 star
97 reviews

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