Catalog PDF Maker ‑ AceCatalog
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After a difficult start, I was pleasantly surprised to be called in by the development team. I hope things stay as they are now, which is great and worth the price. The application still suffers from minor bugs like (cosmetic changes not being saved correctly) but overall it's great and the support team is responsive which is a major plus.
Thank you for your honest feedback! We're glad to hear that after a rough start, our development team could assist you effectively. We appreciate your patience with the minor issues and are committed to improving. Your satisfaction and continued support mean a lot to us!
Cant find support, i install the trial and they charged me on the first hour the full price of the higest plan. Even the archived products appear in the catalog, there are few or none personalization options. One time isnt enough, they charged me the full price of the higest plan on the first hour of the trial.
Hi Linc Rock, I'm really sorry to hear about your experience. It sounds like there was an issue with the trial setup, and we definitely want to make things right. If you were charged the full price of the highest plan during the trial, please reach out to our support team, and we'll help sort out any incorrect charges. Regarding the archived products appearing in the catalog and the limited personalization options, we're constantly working to improve our app. Your feedback is invaluable to us, and we're here to assist with any customization needs you have. Please contact our support team, and we'll be more than happy to help resolve these issues and ensure you get the most out of our app.
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