All reviews

Rating Breakdown

  • 5
    39% (7 ratings)
  • 4
    6% (1 ratings)
  • 3
    6% (1 ratings)
  • 2
    6% (1 ratings)
  • 1
    44% (8 ratings)

Reviews with Text

  • 100% (18)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 19, 2025

It is very Gandi App. Hence I am giving one star review.

Using app

1 day

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 2, 2025

For a small catalog, it's okay. but for us, who have lots of products, it does not work properly. I also asked for help from my team in making catalog, but still nothing, as it's super tough for a high number of products.

Store

ZEHROOP

Using app

2 days

Developer Reply

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* We have reported this review to the Shopify Partner team. As requested, we will not share any information about any potential attacker publicly in this response. Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation. While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties. Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

1 / 5 Share

Oct. 24, 2025

I'm not tech-savvy, but I expected Catalog Ace to be more user-friendly. The interface was clunky, and I spent hours trying to figure out basic features. The lack of intuitive design and poor navigation made it frustrating to use. Definitely not recommended for small business owners who want a hassle-free experience.

Using app

1 day

Total reviews

4

Average rating

4.0

Developer Reply

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* We have reported this review to the Shopify Partner team. As requested, we will not share any information about any potential attacker publicly in this response. Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation. While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties. Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

1 / 5 Share

Oct. 23, 2025

I've experienced numerous glitches and bugs while using Catalog Ace. The app would freeze, and I'd lose my work. The customer support team was slow to respond, and the fixes were temporary. It's been a nightmare trying to manage my catalog with this app. Looking for a more reliable solution ASAP.

Using app

About 12 hours

Total reviews

8

Average rating

4.5

Developer Reply

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* We have reported this review to the Shopify Partner team. As requested, we will not share any information about any potential attacker publicly in this response. Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation. While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties. Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

1 / 5 Share

Oct. 20, 2025

Import failed and duplicated products. Took too long to fix

Using app

About 3 hours

Total reviews

5

Average rating

4.2

Developer Reply

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* We have reported this review to the Shopify Partner team. As requested, we will not share any information about any potential attacker publicly in this response. Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation. While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties. Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

1 / 5 Share

Aug. 11, 2025

Don't spend too much time creating a catalog because it times out constantly and you lose all your work. There's no way to save while initially adding products until you go to the next screen. If you go back, you lose your work. Not happy!

Using app

About 3 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I'm so sorry that happened to you, we actually made a new feature release tonight and it just happened to coincide with your session, this is an extremely rare occurrence and we'd love help you out in this case. Excited to help and sorry again for that, we love the idea of a SAVE feature during product selection and will be implementing this based on that suggestion. Could you please reach out to our support team at [email protected], we'd love to help.

1 / 5 Share

June 21, 2025

Performance-wise, I've noticed some lag when loading certain pages. Not a huge deal, but it's noticeable . Also, I wish there were more customization options for the catalog layout - feels a bit limited in that department.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* We have reported this review to the Shopify Partner team. As requested, we will not share any information about any potential attacker publicly in this response. Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation. While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties. Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

1 / 5 Share

Dec. 6, 2023

Cant find support, i install the trial and they charged me on the first hour the full price of the higest plan. Even the archived products appear in the catalog, there are few or none personalization options. One time isnt enough, they charged me the full price of the higest plan on the first hour of the trial.

Using app

About 6 hours

Total reviews

7

Average rating

4.1

Developer Reply

Hi Linc Rock, I'm really sorry to hear about your experience. It sounds like there was an issue with the trial setup, and we definitely want to make things right. If you were charged the full price of the highest plan during the trial, please reach out to our support team, and we'll help sort out any incorrect charges. Regarding the archived products appearing in the catalog and the limited personalization options, we're constantly working to improve our app. Your feedback is invaluable to us, and we're here to assist with any customization needs you have. Please contact our support team, and we'll be more than happy to help resolve these issues and ensure you get the most out of our app.