Ace Catalog Maker: PDF Catalog
Interactive Flipbook Catalogs Maker For Shopify | CatalogAce
Rating
4.8
feedback
89
chart
#1,613
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Feb. 27, 2025
just installed this app , it seems so difficult to use. interface is not easy at all. although i am using the free version and it has very less to offer. not alot of good template and customization option. didn't find this app suitable if you guys give everything with upgraded plan. app literally sucks. more over templates that they gave are not even good. not impressed with their app , slow and hard to use. would appreciate if someone from the support team contact me and help me to use their app. otherwise i am going to uninstall it right now.
Feb. 16, 2025
Not as advertised! The app is slow, difficult to use, and doesn’t sync products properly. Had to uninstall it
We’re sorry you had a frustrating experience with CatalogAce. We did experience a short-lived outage recently, but since then, we’ve massively improved our infrastructure, including a worldwide CDN for consistent speeds no matter where you are. Performance and reliability are our top priorities, and we’re always working to make the experience better. Our support team will be reaching out to apologize and gather more details—we truly appreciate your feedback!
April 1, 2024
very poor service. no customer support. even they deduct plan charges, everytime showing to upgrade business plan,even though no catalog till made
Hi! We're really sorry you ran into this issue. We found a problem with our trial system that was stopping people from switching plans during the trial, but we've fixed it now. Feel free to reach out to us, and we'll be happy to help you get the most out of our app. We'd love to help!
Dec. 6, 2023
Cant find support, i install the trial and they charged me on the first hour the full price of the higest plan. Even the archived products appear in the catalog, there are few or none personalization options. One time isnt enough, they charged me the full price of the higest plan on the first hour of the trial.
Hi Linc Rock, I'm really sorry to hear about your experience. It sounds like there was an issue with the trial setup, and we definitely want to make things right. If you were charged the full price of the highest plan during the trial, please reach out to our support team, and we'll help sort out any incorrect charges. Regarding the archived products appearing in the catalog and the limited personalization options, we're constantly working to improve our app. Your feedback is invaluable to us, and we're here to assist with any customization needs you have. Please contact our support team, and we'll be more than happy to help resolve these issues and ensure you get the most out of our app.